Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Southwest Raleigh / Holly Springs

Our Google Reviews
(919) 944-4002
4.9
(503 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Southwest Raleigh / Holly Springs we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Bryan and his team took care of a neighbors house that had flood damage. I didn’t think the first floor was salvageable, with the extent of the damage, but they got to work right away and prevented any long term damage. I’ve been in the house since and you would never know the amount of damage that was there. The first floor looks like a model home. They did an amazing job! I will recommend SERVPRO with Bryan and his team to my clients that need quick and professional solutions to damaged homes.

Matt M.
Raleigh

Patrick and team have been excellent from the very beginning of our water damage project. They are quick, knowledgeable, friendly, professional, and truly care about correcting our problems. Their seamless process with my insurance company has made a very stressful time much easier. Not only was the quality of work excellent, they also went above and beyond by putting down plastic to keep my house clean, staying late to ensure things are done properly, and allowing me to give my input on the state of things like wet insulation. They have been prompt and kept me in the loop with every fine detail. I highly recommend them for your restoration needs.

Mitchell B.
Raleigh

SERVPRO was recommended by our insurance company when our hot water heater leaked. They were quick to respond, efficient, and informative about the cleanup. The renovation was completed ahead of schedule. As with any project there were some blips, but they were quickly addressed. All contractors and subcontractors were professional and a pleasure to work with!

Gail H.
Raleigh

Great team to work with. Sergio was extremely communicative and did a fantastic job making sure all areas were dry quickly!!! I would definitely recommend to anyone who needs fast and thorough water remediation!

Amanda K.
Raleigh

Kelly Edwards went out of his way to help me when I had an emergency. I woke up to water coming down through my ceiling from the attic that was dripping down to both my first and second floors. My ceiling and floors were already being damaged so I needed to find someone to help quickly. It was a very last minute emergency and I knew the more the water leak kept coming down the more damage to my home by the minute. Mr Edwards was totally booked up but still went out of his way to stay on the phone with me and get another local person on the phone to help me. What a nice guy. He didn’t have to do that and had nothing to gain. I would definitely recommend this business as the owner seems to really care about people and want to help. Thank you again!!

Alissa T.
Raleigh

Derrick and the rest of the team did an amazing job taking care of us. Our home looks better than it did before the water damage. We can’t thank them enough.

Geoff B.
Raleigh

Will was exceptional with a flood we had in our master bath. He and his coworker (wish I could remember his name) came out and took such great care of our house. We have two small children so they went the extra mile to make sure there was minimal mess and dust. We so appreciated that.

Caroline M.
Raleigh

A water main burst in the ceiling of my restaurant. Ryan and the crew arrived quickly and they immediately got to work clearing out wet materials that could be removed. They set up over 30 fans and dehumidifiers. They kept me updated continuously throughout the process. They worked like a well oiled machine. I was kept in the loop they worked directly with my insurance adjuster and made the process much less stressful than I expected. I rarely give 5 stars for any service but this company totally deserves it.

GeAnne C.
Raleigh

We came home from the holidays to a leak in our house. Never a fun thing to deal with but SERVPRO was there within 45 minutes and took care of the problem. Cameron who was assigned to our job was very thorough and answered all of our questions. We would definitely recommend their services.

Ana B.
Raleigh

Bryan and his team took care of a neighbors house that had flood damage. I didn’t think the first floor was salvageable, with the extent of the damage, but they got to work right away and prevented any long term damage. I’ve been in the house since and you would never know the amount of damage that was there. The first floor looks like a model home. They did an amazing job! I will recommend SERVPRO with Bryan and his team to my clients that need quick and professional solutions to damaged homes.

Matt M.
Raleigh

Patrick and team have been excellent from the very beginning of our water damage project. They are quick, knowledgeable, friendly, professional, and truly care about correcting our problems. Their seamless process with my insurance company has made a very stressful time much easier. Not only was the quality of work excellent, they also went above and beyond by putting down plastic to keep my house clean, staying late to ensure things are done properly, and allowing me to give my input on the state of things like wet insulation. They have been prompt and kept me in the loop with every fine detail. I highly recommend them for your restoration needs.

Mitchell B.
Raleigh

SERVPRO was recommended by our insurance company when our hot water heater leaked. They were quick to respond, efficient, and informative about the cleanup. The renovation was completed ahead of schedule. As with any project there were some blips, but they were quickly addressed. All contractors and subcontractors were professional and a pleasure to work with!

Gail H.
Raleigh

Great team to work with. Sergio was extremely communicative and did a fantastic job making sure all areas were dry quickly!!! I would definitely recommend to anyone who needs fast and thorough water remediation!

Amanda K.
Raleigh

Kelly Edwards went out of his way to help me when I had an emergency. I woke up to water coming down through my ceiling from the attic that was dripping down to both my first and second floors. My ceiling and floors were already being damaged so I needed to find someone to help quickly. It was a very last minute emergency and I knew the more the water leak kept coming down the more damage to my home by the minute. Mr Edwards was totally booked up but still went out of his way to stay on the phone with me and get another local person on the phone to help me. What a nice guy. He didn’t have to do that and had nothing to gain. I would definitely recommend this business as the owner seems to really care about people and want to help. Thank you again!!

Alissa T.
Raleigh

Derrick and the rest of the team did an amazing job taking care of us. Our home looks better than it did before the water damage. We can’t thank them enough.

Geoff B.
Raleigh

Will was exceptional with a flood we had in our master bath. He and his coworker (wish I could remember his name) came out and took such great care of our house. We have two small children so they went the extra mile to make sure there was minimal mess and dust. We so appreciated that.

Caroline M.
Raleigh

A water main burst in the ceiling of my restaurant. Ryan and the crew arrived quickly and they immediately got to work clearing out wet materials that could be removed. They set up over 30 fans and dehumidifiers. They kept me updated continuously throughout the process. They worked like a well oiled machine. I was kept in the loop they worked directly with my insurance adjuster and made the process much less stressful than I expected. I rarely give 5 stars for any service but this company totally deserves it.

GeAnne C.
Raleigh

We came home from the holidays to a leak in our house. Never a fun thing to deal with but SERVPRO was there within 45 minutes and took care of the problem. Cameron who was assigned to our job was very thorough and answered all of our questions. We would definitely recommend their services.

Ana B.
Raleigh

About Us

Restoration in Southwest Raleigh

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. SERVPRO of Southwest Raleigh/Holly Springs is the best choice when it comes to restoration and remediation services. Our team is highly trained in water, fire and mold damage remediation. With IICRC credentials, our team meets all the industry standards when it comes to commercial and residential restoration. 

Not only does our team help with water damage, fire loss and mold issues, but we also help with disinfecting and sanitization services, storm cleanup, vandalism cleanup and more! Whatever type of residential or commercial damages you face, SERVPRO of Southwest Raleigh/Holly Springs is ready to help you! We are available 24 hours a day, 7 days a week, 365 days a year in case of an emergency situation! 

We service areas near North Carolina State University and Lake Johnson! SERVPRO of Southwest Raleigh/Holly Springs is ready to help with our state-of-the-art equipment and fast remediation services. Trust our team! 

Kelly G. & Christopher D. Edwards
Kelly G. & Christopher D. Edwards
Owners of SERVPRO of Southwest Raleigh / Holly Springs

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.