Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Northeast Charlotte
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northeast Charlotte we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I was really impressed with the professionalism of SERVPRO. James and his team did a wonderful job restoring my kitchen after a fire. My kitchen looks better now than when I moved in!
We had water damage due to overflowing the bathtub and needed to use SERVPRO. We got an immediate response, they had someone come out within the hour, and it was cost efficient. We definitely recommending using them and will now use them for addition future services!
Being employed at SERVPRO of North Central Mecklenburg County I have learned so much. After many years of employment I love to watch the team constantly grow. I am pleased to have co-workers that are professional, and quick to get work completed.
I spend a lot of my time working with mitigation technicians. Most of our calls are due to a customer having a water loss. Our water mitigation technicians a quick to get all needed from me and get on the loss site as quickly as possible to start mitigation and to make each job look "Like it never even happened."
Having damage from storms especially in the winter time isn't easy. SERVPRO was great. From the sweet ladies in the office from the gentleman who came out when I first called. And to beat it all they sent me a thank you card for allowing them to do my work. Nice people, nice business.
Working with SERVPRO North Central Mecklenburg County in conjunction with State Farm was an ideal situation when dealing with a roof leak. They communicated well, were timely, dissected the problem easily, were extremely friendly and they finished the job as if I never had the problem. They definitely went out of their way to help and ensure I was satisfied. Each of the different service reps were awesome! THANK YOU.
Working with SERVPRO of North Central Mecklenburg County in conjunction with State Farm was an ideal situation when dealing with a roof leak. They communicated well, were timely, dissected the problem easily, were extremely friendly and they finished the job as if I never had the problem. They definitely went out of their way to help and ensure I was satisfied. Each of the different service reps were awesome! THANK YOU.
Just wanted to say THANKS for taking care of the water problem in my home over the weekend. I didn't know what to do. I remember a friend talking about work you guys had did for her family. Your staffs help on Saturday tremendously helped and I felt a instant relief when I knew you guys were coming. Taylor was awesome. He was very polite and got to work right away. It meant so much to me that during an emergency where I was so lost I could depend on company like you to calm me down and meet my needs. I can't brag enough about your company and the urgency you guys showed. THANKS SO MUCH
SERVPRO of North Central Mecklenburg County has been wonderful. I had my roof repaired two months prior to contacting SERVPRO. SERVPRO sent out a gentleman by the name of Winston that was very helpful. Instead of allowing his team to just come in and do the work he did things the right way. He helped me to contact the roofing company so they could correct the job they did so this wouldn't be a continuous problem. THANK YOU to SERVPRO for going above and beyond.
I was concerned with mold in my home and just wanted to have someone come take a look. Mr. Winston contacted me to set up an appointment and helped me and my wife every step of the way. Thank you sir for being so kind and helpful.
About Us
SERVPRO of North Central Mecklenburg County understands the stress and worry that comes with fire or water damage and the disruptions it causes your life, home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of North Central Mecklenburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of North Central Mecklenburg County can also mitigate mold and mildew from your home or business.
Our staff is highly trained property in damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North Central Mecklenburg County. The team works 24/7/365 to meet the disaster restoration needs of our customers.
If you would like to schedule service for your home or business, please call today!
We're a local family owned franchise. We started small but took every job and treated our customers with empathy, respect, and passion. Our Franchise strives for EXCELLANCE. Our IICRC-Certified restoration technicians can handle emergencies of any size or severity. Our team services the metro Mecklenburg county area. The owner, Wes Tyson was born in Charlotte and attended Charlotte Mecklenburg schools. Wes is married to Michelle Tyson and has raised there two children, Will and Leah in Charlotte.
Our Employees
Our mission is to develop a team of knowledeable professionals with compassion for people who focus on excellent service, fairness and quick response. This simple concept has driven our growth and we believe will continue to do so for years to come. Our employees are uniformed, background checked, energetic, and ready to respond to emergencies. We are also a Clean Trust (IICRC) Certified Firm, and our Crew Chiefs are Certified Technicians.
Our Services
Our local services include commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, COVID -19 sanitization, deodorizing and much more.
We are a preferred vendor for most insurance companies. CALL NOW to schedule a FREE Estimate.
