SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Northeast Charlotte

Our Google Reviews
(704) 596-9700
4.9
(327 reviews)

Service Areas

Charlotte, NC | Highland Creek, NC | Huntersville, NC | Skybrook, NC | Cornelius, NC | Davidson, NC | River Run, NC | Lake Norman, NC | Mallard Creek, NC

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazards present a clear and concise risk to those exposed or can be too traumatic to remain around. From crime scenes and drug lab cleanup to traumas and post-animal infestation cleaning, our team of biohazard cleaning specialists can help. Between our accreditations from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the American Bio Recovery Association (ABRA), we have a fast and confident response to a broad range of threats, including chemical spills, sewage, crime scenes, and hoarding scenarios. 

We strive to provide the fastest possible turnaround for Charlotte and Davidson homes and businesses affected by crimes and traumas, as you cannot begin to move forward without the damage being gone. Our SERVPRO team has acquired certification through AMDECON in Crime Scene and Trauma Cleanup to prepare our responding technicians for working with law enforcement, and our specific role in making these stressful situations “Like it never even happened.”

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I had some mold damage in my bathroom. I called SERVPRO and they were great. The technician that came out called ahead and was so polite. After cleaning up the mold the technician shared with me how the company also does repairs. I chose SERVPRO for repairs. It did take some time, but I can't complain. My bathroom looks amazing. When I go take a shower I almost forget I am in my home. Need some work done? You should give these guys a try. THANKS SERVPRO 

Natalie
Huntersville

Not sure who I should relay this message to but very impressed with Taylor and his communication and follow through on everything today. He touched base on the way out, while he was there, and once he completed the job for a run down. He also was super flexible with our request to move the job from Wednesday as originally planned to today. As a homeowner from afar, that communication and flexibility is GREATLY appreciated. So, in essence, job well done so far!

Alrighty, I think that’s got it covered for now. Again, thank you to you and your team. Keep up the great work! Enjoy your weekend!

Candice
Charlotte

What a wonderful company. The company came out in the middle of the night to board up my home after the fire. Once day break they were back to get to work and make my house home again. I will most definitely use you again and tell my family and friends. Thank you so much.

Louise
Charlotte

The crew came out after we had some water damage from leaking pipes...Mr. Green was the technician...from something that had me stressed out never having dealt with this before...he walked me through the process, work was finished in timely manner and my bedroom n bathroom look as good as new...highly recommend and would use them again...

Neilson
Charlotte

I was really impressed with the professionalism of SERVPRO. James and his team did a wonderful job restoring my kitchen after a fire. My kitchen looks better now than when I moved in!

Bowman
Charlotte

I went away on vacation and noticed my toilet had been overflowing when I returned. I called SERVPRO corporate and later received a call from Winston. A team came right out and stated working on my bathroom.  They worked neatly and quickly. KEEP UP THE GOOD WORK 

Kiarra
Charlotte

SERVPRO of North Central Mecklenburg County has been great. I never knew what a great company SERVPRO was. Last week I was able to go to a training and meet with other SERVPRO franchises. We are all different, but we are all one. One Team! It was great to learn new things, and to speak with others that do the same work as I do. To hear other experiences and what I can do to be more effective in my office. SERVPRO prides itself in customer service, but I also like how important outreach is to the franchises as well. Glad to be a part of a wonderful working environment.

Nichole S
Concord

SERVPRO is awesome. I needed some general cleaning and to get my house pressure washed and boy did I call the right company. It wasn't a lot of work, but they did an excellent job and were quick to get to my house. 

Charles
Charlotte

SERVPRO of North Central Mecklenburg County provided good services for my house during my water loss. I had some issues with insurance for my repairs that caused some issues with my job, but Nichole stepped in. Nichole provided great customer services, responded to text, and calls promptly and if I needed her to come out to my house she was there. 

Lisa
Huntersville

I had some mold damage in my bathroom. I called SERVPRO and they were great. The technician that came out called ahead and was so polite. After cleaning up the mold the technician shared with me how the company also does repairs. I chose SERVPRO for repairs. It did take some time, but I can't complain. My bathroom looks amazing. When I go take a shower I almost forget I am in my home. Need some work done? You should give these guys a try. THANKS SERVPRO 

Natalie
Huntersville

Not sure who I should relay this message to but very impressed with Taylor and his communication and follow through on everything today. He touched base on the way out, while he was there, and once he completed the job for a run down. He also was super flexible with our request to move the job from Wednesday as originally planned to today. As a homeowner from afar, that communication and flexibility is GREATLY appreciated. So, in essence, job well done so far!

Alrighty, I think that’s got it covered for now. Again, thank you to you and your team. Keep up the great work! Enjoy your weekend!

Candice
Charlotte

What a wonderful company. The company came out in the middle of the night to board up my home after the fire. Once day break they were back to get to work and make my house home again. I will most definitely use you again and tell my family and friends. Thank you so much.

Louise
Charlotte

The crew came out after we had some water damage from leaking pipes...Mr. Green was the technician...from something that had me stressed out never having dealt with this before...he walked me through the process, work was finished in timely manner and my bedroom n bathroom look as good as new...highly recommend and would use them again...

Neilson
Charlotte

I was really impressed with the professionalism of SERVPRO. James and his team did a wonderful job restoring my kitchen after a fire. My kitchen looks better now than when I moved in!

Bowman
Charlotte

I went away on vacation and noticed my toilet had been overflowing when I returned. I called SERVPRO corporate and later received a call from Winston. A team came right out and stated working on my bathroom.  They worked neatly and quickly. KEEP UP THE GOOD WORK 

Kiarra
Charlotte

SERVPRO of North Central Mecklenburg County has been great. I never knew what a great company SERVPRO was. Last week I was able to go to a training and meet with other SERVPRO franchises. We are all different, but we are all one. One Team! It was great to learn new things, and to speak with others that do the same work as I do. To hear other experiences and what I can do to be more effective in my office. SERVPRO prides itself in customer service, but I also like how important outreach is to the franchises as well. Glad to be a part of a wonderful working environment.

Nichole S
Concord

SERVPRO is awesome. I needed some general cleaning and to get my house pressure washed and boy did I call the right company. It wasn't a lot of work, but they did an excellent job and were quick to get to my house. 

Charles
Charlotte

SERVPRO of North Central Mecklenburg County provided good services for my house during my water loss. I had some issues with insurance for my repairs that caused some issues with my job, but Nichole stepped in. Nichole provided great customer services, responded to text, and calls promptly and if I needed her to come out to my house she was there. 

Lisa
Huntersville

About Us

SERVPRO of North Central Mecklenburg County understands the stress and worry that comes with fire or water damage and the disruptions it causes your life, home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of North Central Mecklenburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of North Central Mecklenburg County can also mitigate mold and mildew from your home or business.

Our staff is highly trained property in damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North Central Mecklenburg County. The team works 24/7/365 to meet the disaster restoration needs of our customers.

If you would like to schedule service for your home or business, please call today!

We're a local family owned franchise. We started small but took every job and treated our customers with empathy, respect, and passion. Our Franchise  strives for EXCELLANCE. Our IICRC-Certified restoration technicians can handle emergencies of any size or severity. Our team services the metro Mecklenburg county area. The owner, Wes Tyson was born in Charlotte and attended Charlotte Mecklenburg schools.  Wes is married to Michelle Tyson and has raised there two children, Will and Leah in Charlotte.

Our Employees

Our mission is to develop a team of knowledeable professionals with compassion for people who focus on excellent service, fairness and quick response. This simple concept has driven our growth and we believe will continue to do so for years to come. Our employees are uniformed, background checked, energetic, and ready to respond to emergencies. We are also a Clean Trust (IICRC) Certified Firm, and our Crew Chiefs are Certified Technicians.

Our Services

Our local services include commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, COVID -19 sanitization,  deodorizing and much more.

We are a preferred vendor for most insurance companies.  CALL NOW to schedule a FREE Estimate

William Wesley Tyson Jr.
William Wesley Tyson Jr.
Owner of SERVPRO of Northeast Charlotte

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.