Water Damage & Flood Cleanup Services

The job, from start to finish was excellent.  All personnel were professional, including the plumbing contractor they recommended.   Troy and the whole team were great to work with.  We have used SERVPRO before and the service level has always been excellent.

We can't say enough about the great job that Austin and Chris did in our crawlspace.  We are extremely happy.  Thanks.

Rick

We had a shower leaking & called SERVPRO to check it out, and so glad we did! Every person we had contact with at SERVPRO went above & beyond to explain, quote, demo, mitigate & repair all of our issues which ended up being a complete tear down & rebuild due to water damage. Thankful for the great service we were given from Troy & all the crew members at SERVPRO High Point.

We called SERVPRO after a major plumbing disaster which led to flooding/ sewage, etc in our basement and a plumbing repair that included jackhammering through our concrete basement floor to get to the problem. What a mess! Ryan and his SERVPRO team did a great job and left it looking better than it did before the plumbing problem began. Ryan kept us informed throughout the project and made sure we were pleased before they left. 

It is with much enthusiasm that I write this testimonial for my friends at SERVPRO of High Point. We had a very inconvenient situation occur a few months back where a toilet tank filler line had come lose, dumping water onto the bathroom floor, migrating to the hallway and then flowing down onto the ceiling on the first floor. We had been gone for the week and had no idea this was happening in our absence. Our State Farm agent told us to call SERVPRO of High Point to start cleanup of the affected areas. Austin and Dan came out within a matter of a couple hours and started getting the water up and setting drying equipment. They explained what their processes were and kept us informed at every step of the way what they were doing and how it would help dry our place out. We recently put our home on the market so this was something that did not need to happen at this time! But the SERVPRO crew worked very hard to make sure everything was dried to specifications. Troy and Shane then came in to handle the repairs to the ceiling and part of the wall and made it look like nothing had ever happened. We're excited to say that we've gotten multiple offers on our home but couldn't have made it to that point without the help of SERVPRO of High Point. We will be forever grateful for their quality work that was completed in a short period of time.  

I had a storm roll through my community that came up at the last minute. It was my fault that I was so unprepared as I don't follow the news as it's so generally deeply depressing. Not only did I have potted plants and lawn decorations flying around haphazardly but I had one of my trees which I should of had cut down a long time ago as it was rotting, fall onto my roof. It was very scary as you can imagine having the torrential rain coming down into my living room. I had used SERVPRO of High Point earlier in the year for a duct cleaning, so I called them to get them to come help me. They didn't remove trees from roofs and provide tarping, but they had someone they recommended for that. Mary Jane from a roofing company came within a matter of minutes and took care of keeping any additional rain from coming into the house. SERVPRO of High Point showed up while Mary Jane and her crew were still there and started working on drying out the inside of my property. I was impressed that SERVPRO was able to recommend another company so quickly who could come help me, as well as, how they were able to dry out my home so quickly so my wood floors could be saved!

i had a terrible odor coming out of my bedroom closet and downstairs bathroom. I initially thought that it was my Cat Charlie who has bladder issues but the smell wasn't exactly like cat urine. I have a hard time detecting smells as I had surgery on my nose several years ago that created some blockage to the inside of my nose. Even though I wasn't sure what was causing the smell, I called SERVPRO of High Point to see if they'd come help me. They sent a nice young man out within just a couple days of my phone call. Ivan was able to confirm that the odor was due to mold growth that I had not even noticed before and told me how he could help get rid of it. The work was completed in less than a days time and the smell is completely gone now. I'm calling them back again if I ever need more help with my home. They were all super respectful and kind to me.

A big thanks to SERVPRO of High Point for getting rid of the mold in our attic area. We had a leak in our roof and were unaware of the damage it was causing in our attic.  They explained their processes to us up front and kept a very strict work routine as to when they'd be at our home.  We couldn't of asked for a more professional Company.