SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of High Point
Our Google Reviews
(336) 884-0063
4.9
(169 reviews)

Service Areas

High Point, NC | Deep River, NC | Jamestown, NC

Why Choose SERVPRO for Biohazard Cleaning Services?

SERVPRO of High Point preofessionals also do biohazard clean-up. There are a few types that we deal with that are described below.

We take care of bloodborne pathogens.  We remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death.  Also utilizing specialty PPE for these types of jobs, we thoroughly clean, disinfect, and deodorize the structure.

We also have the capability to take care of residue from methamphetamine labs.  Many of the chemicals used in the production of illegal drugs such as methamphetamine are volitile and can leave harmful residues throughout the structure.  We follow federal and state guidelines to properly clean all surfaces, including wearing specialty PPE.

And then there are sewage backups.  Sewage backups and black water intrusions are more than nasty, smelly deposits.  These damages also introduce harmful microorganisms into a structure.  SERVPRO of High Point removes the sewage, contaminents, and moisture, disinfecting as we clean.  While wearing specialty PPE, we ensure the structure is properly cleaned, disinfected, and deodorized.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

We had a water issue in the ceiling of our lower level. Serve pro came with fans and dehumidifiers and got everything dried up. In conjunction with our insurance company's authorization they removed the ceiling area that was affected and cleaned up the mess made by the water. They were very efficient and courteous and had the job completed in several days.

Paula Carney

This company is 10/10 for service, professionalism, quality, and communication. We had a flood in our home while out of town and required three floors to remodeled. We were able to trust that our home was in good hands, our possessions were handled with care, and our expectations were exceeded. As a mom of three I could rest easy knowing that our home was going to be put back together and better than before. Insurance companies can be a headache but not with this company, they guided us every step of the way. We cannot recommend enough. These guys treated us like family and what more could you ask for.

DM Mcguire

Great Honest Experience. Quotes were timely, and they worked with me as the project was in process. I handled this for my cousin and was updated on progress as I was located out of state.

Jane Bernot

Thank you ServePro for your professionalism and quality work. We had a water heater leak and ServePro (Carlos) responded quickly. Nick and his team completed the clean up and Troy and his team did the renovation. Excellent communication throughout the process and always showed up on time as promised. Marianna and Troy were especially helpful providing information to insurance company. Can’t say enough good things about their teamwork! We were very fortunate to have ServePro professionals make a stressful situation less so! Highly recommend!

Deb Marsh

ServPro came highly recommended to me from a friend who was a previous client. And I also was extremely satisfied with the work they did for my two room restoration from water leak damage. The thing I liked best was their attention to details and the quality of all the different aspects performed in the tear-down and remodeling. The ServPro estimaters and supervisors explained everything in detail, and checked on things to make sure the work was done as promised, and the painters and installers did excellent work, and did it with great care and on time.

Debbie Westbrook

We were very pleased with the service ServPro provided in demolition and restoration of our upstairs after an issue this year with ice dams. They went above and beyond in getting the work done and the supervisors (Troy and Dan) on the job put their own sweat equity into the bathroom restoration to get the job done in a timely manner. They kept us advised of the progress and issues that came about as part of the project. I would recommend their services.

Jill Van Veen

We called Servpro after a water issue showed up after the ice storm. Tony made the whole process way easier. He communicated with insurance, coordinated all the work for painting and restoring. He made sure the painters were sent back after he not being fully satisfied with some of the painting. Highly recommend.

Betsy T. Devarakonda

Our school had significant flooding due to a broken sprinkler head in February. Everyone from ServPro was professional, responsive, and kind. And, they did an amazing job - the library and lunchroom look brand new!. I hope I never need them again - but if I do, I will immediately reach out to ServPro. A+ all around.

Rob Kelley

From the start, Servpro was prompt & thorough in everything. Troy explained in detail everything that would take place and the timeline. Shane and Savanna did an awesome job packing up all of our belongings professionally and then did the same with the move back in. They treated our home like it was theirs. Everything was expertly repaired in the exact timeframe that we were told. Troy responded quickly with our questions & concerns; always keeping us informed & working with our schedule. I couldn’t have asked for a better experience. If you want to work with the best, I highly recommend Servpro!

Deborah Hardman

About Us

It’s incredible to think that SERVPRO of High Point has been serving the local community for 16 years! When my wife and I started this business, we were excited to create something that would truly help people during their toughest times—and it’s been everything we hoped for. Thanks to our dedicated, skilled team, we’ve helped countless individuals and businesses recover from fire, water, mold, and biohazard events.

Over the years, we’ve expanded our services to include duct cleaning, deodorization, content cleaning, carpet and upholstery cleaning, and even added a residential and commercial construction division. We’re also frequently called upon for specialty cleaning services for both commercial and residential properties. Our stellar reputation for customer service is reflected in the number of repeat customers and referrals we receive. We couldn’t be happier with our decision to join this industry and look forward to serving the community for many more years.

Commitment to Our Community

Along with our commitment to serving our clients, we’re also deeply dedicated to supporting our community. In every area where our employees live and work, we strive to create opportunities to make a positive impact through charitable contributions, volunteer work, mentoring, and board memberships. We actively support organizations that focus on economic growth, business advocacy, and nonprofit initiatives.

Trained Employees You Can Trust

When you call SERVPRO of High Point, a trained, uniformed professional will arrive with the right equipment to protect your property and belongings. We’ll address your concerns quickly and professionally to help you get back to normal as soon as possible.

Why SERVPRO?

  • Available 24/7, 365 days a year
  • Fast response to minimize damage and reduce costs
  • Extensive experience and training in mitigating damage for residential and commercial properties
  • Professional equipment and industry-approved techniques
  • Detailed communication throughout the cleanup and restoration process
  • Trusted by more than 600 insurance companies nationwide
Carlos Olvera
Carlos Olvera
Owner of SERVPRO of High Point

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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