SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of High Point

Our Google Reviews
(336) 884-0063
4.9
(144 reviews)

Service Areas

High Point, NC | Deep River, NC | Jamestown, NC

Why Choose SERVPRO for Biohazard Cleaning Services?

SERVPRO of High Point preofessionals also do biohazard clean-up. There are a few types that we deal with that are described below.

We take care of bloodborne pathogens.  We remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death.  Also utilizing specialty PPE for these types of jobs, we thoroughly clean, disinfect, and deodorize the structure.

We also have the capability to take care of residue from methamphetamine labs.  Many of the chemicals used in the production of illegal drugs such as methamphetamine are volitile and can leave harmful residues throughout the structure.  We follow federal and state guidelines to properly clean all surfaces, including wearing specialty PPE.

And then there are sewage backups.  Sewage backups and black water intrusions are more than nasty, smelly deposits.  These damages also introduce harmful microorganisms into a structure.  SERVPRO of High Point removes the sewage, contaminents, and moisture, disinfecting as we clean.  While wearing specialty PPE, we ensure the structure is properly cleaned, disinfected, and deodorized.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

SERVPRO of High Point has been cleaning and sanitizing our offices and warehouse space for several months now. We want our employees to feel safe in their work environment, and having SERVPRO come in on a regular basis to do a proactive cleaning is just what we need here. We also were given some of their table toppers to put in our lunch area and break room. This lets all the employees know that we took extra care in having their environment professionally cleaned by a major brand like SERVPRO. Call SERVPRO of High Point to do what a regular janitorial company cannot do.

John L.
High Point

My mom got the Covid, and not only was I worried about her, but I was worried about cleaning up of the house we share. I called SERVPRO of High Point and they gave me a very reasonable price to come out here to sanitize all of our high touch surfaces. They showed up when they said they would, and took extra care of my mom's bedroom while they were here. They really know how to sanitize and clean. I feel safe again in my home.

Alice C.
High Point

I had a great experience with SERVPRO of High Point when I was buying my new home that stunk of cigarette smoke and dogs.  They were able to come in there and completely get rid of all the odors in a very short period of time.  I'm forever grateful to them for helping make my new home liveable. 

Stan M.
High Point

My husband and I decided to use SERVPRO of High Point because they were recommended to us by a neighbor who had used them in the past.  They were at our home in less than an hour and had our basement area dried out within a matter of hours. We were very impressed with their professionalism and work ethic.

Cindy F.
High Point

We were very impressed with how SERVPRO of High Point handled the emergency we had at our home when we had the grease fire in our kitchen.  We love our new cabinets and countertops and were very impressed with their level of compassion and concern when going through the process of getting our necessities back in order.  They are a top notch organization.

Tom and MIchele S.
High Point

On the Friday night after Thanksgiving 2023, while my husband and I were out of town over 5 hours away, we received a call that our home was flooded. We first called a water restoration company and had to leave a message. We then decided to try SERVPRO of High Point and our call was answered by Carlos Nino (owner) who took immediate action. When we arrived home Saturday morning, SERVPRO was also pulling into our driveway. As distraught as we were, we felt somewhat relieved as Carlos and his team began handling our mitigation issues. His mitigation team (Ivan, Nick, Chris, and Savannah) took care of working with our insurance company, packaging up our personal belongings, and the mitigation of our home. Once, the mitigation was completed, we decided to stay with SERVPRO of High Point to handle the restoration process. We were introduced to Troy Lescalleet (reconstruction project manager), who led the restoration effort along with his restoration team (Dan and Shane ) to get our home restored. They assisted us with so much empathy and professionalism during this difficult 5-month period.
Although I would not wish such a flooding event upon anyone, but if ever faced with such a catastrophe, I would highly recommend SERVPRO of High Point to service your needs. They took charge and executed as if it was personal. From extracting the water to putting on the last knobs on our new cabinets, even counseling, giving personal advise and recommendations, they took charge of it all. We were so out of our element not knowing what to do, but it was obvious this was their area of expertise. Our home is now restored and we can't thank SERVPRO of High Point enough.

Aretha M.
High Point

SERVPRO helped after some laundry room flooding happened. Troy called to walk us through everything and let us know who would he coming to our house on which days! Ivan and his partner were very professional when they came in to tear up the floors. Then when Dan and Shane came back to put new floors they were very professional also and got the job done in a timely manner! Definitely would recommend them to anyone!

Vanessa D.
High Point

Water damage from upstairs was quickly dried out and removed. Then the awesome restoration team Dan and Shane replaced ceiling and walls with such precision you can't even see where the damage was. Project manager Troy was great! He explained everything so we wouldn't worry and kept the project going, honoring our schedule. I highly recommend this Serve Pro team to fix anything your home needs.

Susan M.
High Point

We recently moved down here from up north and weren't sure who to call when we had a pipe burst in our basement. We initially called our insurance company whose adjuster told us to call you guys. Savannah and Nick came out in less than 2 hours from our phone call to the SERVPRO office and got to work right away. They were very professional and knowledgeable and were able to even save the pool table that we thought was destroyed by the water. They went above and beyond any customer service that we've experienced in the past. 

Melody & Richard K.
High Point

SERVPRO of High Point has been cleaning and sanitizing our offices and warehouse space for several months now. We want our employees to feel safe in their work environment, and having SERVPRO come in on a regular basis to do a proactive cleaning is just what we need here. We also were given some of their table toppers to put in our lunch area and break room. This lets all the employees know that we took extra care in having their environment professionally cleaned by a major brand like SERVPRO. Call SERVPRO of High Point to do what a regular janitorial company cannot do.

John L.
High Point

My mom got the Covid, and not only was I worried about her, but I was worried about cleaning up of the house we share. I called SERVPRO of High Point and they gave me a very reasonable price to come out here to sanitize all of our high touch surfaces. They showed up when they said they would, and took extra care of my mom's bedroom while they were here. They really know how to sanitize and clean. I feel safe again in my home.

Alice C.
High Point

I had a great experience with SERVPRO of High Point when I was buying my new home that stunk of cigarette smoke and dogs.  They were able to come in there and completely get rid of all the odors in a very short period of time.  I'm forever grateful to them for helping make my new home liveable. 

Stan M.
High Point

My husband and I decided to use SERVPRO of High Point because they were recommended to us by a neighbor who had used them in the past.  They were at our home in less than an hour and had our basement area dried out within a matter of hours. We were very impressed with their professionalism and work ethic.

Cindy F.
High Point

We were very impressed with how SERVPRO of High Point handled the emergency we had at our home when we had the grease fire in our kitchen.  We love our new cabinets and countertops and were very impressed with their level of compassion and concern when going through the process of getting our necessities back in order.  They are a top notch organization.

Tom and MIchele S.
High Point

On the Friday night after Thanksgiving 2023, while my husband and I were out of town over 5 hours away, we received a call that our home was flooded. We first called a water restoration company and had to leave a message. We then decided to try SERVPRO of High Point and our call was answered by Carlos Nino (owner) who took immediate action. When we arrived home Saturday morning, SERVPRO was also pulling into our driveway. As distraught as we were, we felt somewhat relieved as Carlos and his team began handling our mitigation issues. His mitigation team (Ivan, Nick, Chris, and Savannah) took care of working with our insurance company, packaging up our personal belongings, and the mitigation of our home. Once, the mitigation was completed, we decided to stay with SERVPRO of High Point to handle the restoration process. We were introduced to Troy Lescalleet (reconstruction project manager), who led the restoration effort along with his restoration team (Dan and Shane ) to get our home restored. They assisted us with so much empathy and professionalism during this difficult 5-month period.
Although I would not wish such a flooding event upon anyone, but if ever faced with such a catastrophe, I would highly recommend SERVPRO of High Point to service your needs. They took charge and executed as if it was personal. From extracting the water to putting on the last knobs on our new cabinets, even counseling, giving personal advise and recommendations, they took charge of it all. We were so out of our element not knowing what to do, but it was obvious this was their area of expertise. Our home is now restored and we can't thank SERVPRO of High Point enough.

Aretha M.
High Point

SERVPRO helped after some laundry room flooding happened. Troy called to walk us through everything and let us know who would he coming to our house on which days! Ivan and his partner were very professional when they came in to tear up the floors. Then when Dan and Shane came back to put new floors they were very professional also and got the job done in a timely manner! Definitely would recommend them to anyone!

Vanessa D.
High Point

Water damage from upstairs was quickly dried out and removed. Then the awesome restoration team Dan and Shane replaced ceiling and walls with such precision you can't even see where the damage was. Project manager Troy was great! He explained everything so we wouldn't worry and kept the project going, honoring our schedule. I highly recommend this Serve Pro team to fix anything your home needs.

Susan M.
High Point

We recently moved down here from up north and weren't sure who to call when we had a pipe burst in our basement. We initially called our insurance company whose adjuster told us to call you guys. Savannah and Nick came out in less than 2 hours from our phone call to the SERVPRO office and got to work right away. They were very professional and knowledgeable and were able to even save the pool table that we thought was destroyed by the water. They went above and beyond any customer service that we've experienced in the past. 

Melody & Richard K.
High Point

About Us

It’s incredible to think that SERVPRO of High Point has been serving the local community for 15 years! When my wife and I started this business, we were excited to create something that would truly help people during their toughest times—and it’s been everything we hoped for. Thanks to our dedicated, skilled team, we’ve helped countless individuals and businesses recover from fire, water, mold, and biohazard events.

Over the years, we’ve expanded our services to include duct cleaning, deodorization, content cleaning, carpet and upholstery cleaning, and even added a residential and commercial construction division. We’re also frequently called upon for specialty cleaning services for both commercial and residential properties. Our stellar reputation for customer service is reflected in the number of repeat customers and referrals we receive. We couldn’t be happier with our decision to join this industry and look forward to serving the community for many more years.

Commitment to Our Community

Along with our commitment to serving our clients, we’re also deeply dedicated to supporting our community. In every area where our employees live and work, we strive to create opportunities to make a positive impact through charitable contributions, volunteer work, mentoring, and board memberships. We actively support organizations that focus on economic growth, business advocacy, and nonprofit initiatives.

Trained Employees You Can Trust

When you call SERVPRO of High Point, a trained, uniformed professional will arrive with the right equipment to protect your property and belongings. We’ll address your concerns quickly and professionally to help you get back to normal as soon as possible.

Why SERVPRO?

  • Available 24/7, 365 days a year
  • Fast response to minimize damage and reduce costs
  • Extensive experience and training in mitigating damage for residential and commercial properties
  • Professional equipment and industry-approved techniques
  • Detailed communication throughout the cleanup and restoration process
  • Trusted by more than 600 insurance companies nationwide
Carlos Olvera
Carlos Olvera
Owner of SERVPRO of High Point

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.