Carlos Olvera
Carlos Olvera
Owner of SERVPRO of High Point

Meet Our Team

All it takes is one call to SERVPRO of High Point. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of High Point
Our Google Reviews
(336) 884-0063
4.9
(170 reviews)
Meet our Team. Here to Help 24/7
  • Ivan Matlock, team member at SERVPRO of High Point

    Ivan Matlock

    Ivan Matlock is the Production Supervisor at SERVPRO of High Point. He has several years of experience and has earned several industry related certifications. He specializes in clean up and restoration related to fire, water, mold, and biohazard. His experience also includes cleaning residential and commercial structures, duct work, carpet, and upholstery.

  • Austin Smithwick, team member at SERVPRO of High Point

    Austin Smithwick

    Austin Smithwick is a Production Crew Chief at SERVPRO of High Point. He has several years of experience and has earned several industry related certifications. He specializes in clean up and restoration related to fire, water, mold, and biohazard. His experience also includes cleaning residential and commercial structures, duct work, carpet, and upholstery.

  • Savanna Cline, team member at SERVPRO of High Point

    Savanna Cline

    Savanna Cline is a Production Crew Chief at SERVPRO of High Point. She has several years of experience and has earned several industry related certifications. She specializes in clean up and restoration related to fire, water, mold, and biohazard. Her experience also includes cleaning residential and commercial structures, carpet, upholstery. She has responsibility for content pack outs, inventory, and cleaning.

  • Nick Stewart, team member at SERVPRO of High Point

    Nick Stewart

    Nick Stewart is a Production Technician at SERVPRO of High Point. He has several years of experience and has earned several industry related certifications. He specializes in clean up and restoration related to fire, water, mold, and biohazard. His experience also includes cleaning residential and commercial structures, duct work, carpet, and upholstery.

  • Shane Cline, team member at SERVPRO of High Point

    Shane Cline

    Shane Cline is a Production Technician at SERVPRO of High Point. He has several years of experience and has earned several industry related certifications. He specializes in clean up and restoration related to fire, water, mold, and biohazard. His experience also includes cleaning residential and commercial structures, duct work, carpet, and upholstery. Shane is also responsible for content pack outs and inventory.

  • Chris Moreno, team member at SERVPRO of High Point

    Chris Moreno

    Chris Moreno is a Production Technician at SERVPRO of High Point. He has several years of experience and has earned several industry related certifications. He specializes in clean up and restoration related to fire, water, mold, and biohazard. His experience also includes cleaning residential and commercial structures, duct work, carpet, and upholstery.

  • Dan Olvera, team member at SERVPRO of High Point

    Dan Olvera

    Dan Olvera is a Production Technician at SERVPRO of High Point. He has several years of experience and has earned several industry related certifications. He specializes in clean up and restoration related to fire, water, mold, and biohazard. His experience also includes cleaning residential and commercial structures, duct work, carpet and upholstery.

  • Troy Lescalleet, team member at SERVPRO of High Point

    Troy Lescalleet

    Troy Lescalleet is SERVPRO of High Point's Reconstruction Production Manager. Troy has over 30 years experience in construction management. He is IICRC certified. Troy is in charge of our reconstruction division and works closely with our mitigation team for smooth job transitions. Troy has excellent customer relations skills and he has never met a project he couldn't handle.

  • Crew Picture, team member at SERVPRO of High Point

    Crew Picture

    This crew represents just the supervisors and production manager. They work very hard to make it "Like It Never Even Happened". Long hours are put in on a daily basis to ensure excellent customer service and to make sure the job is done right.


Can you see your face here?
View our current openings

What our
customers are saying

Great work at my place of business. Great communication through the whole process.

Brent Frazier

We had a water issue in the ceiling of our lower level. Serve pro came with fans and dehumidifiers and got everything dried up. In conjunction with our insurance company's authorization they removed the ceiling area that was affected and cleaned up the mess made by the water. They were very efficient and courteous and had the job completed in several days.

Paula Carney

This company is 10/10 for service, professionalism, quality, and communication. We had a flood in our home while out of town and required three floors to remodeled. We were able to trust that our home was in good hands, our possessions were handled with care, and our expectations were exceeded. As a mom of three I could rest easy knowing that our home was going to be put back together and better than before. Insurance companies can be a headache but not with this company, they guided us every step of the way. We cannot recommend enough. These guys treated us like family and what more could you ask for.

DM Mcguire

Great Honest Experience. Quotes were timely, and they worked with me as the project was in process. I handled this for my cousin and was updated on progress as I was located out of state.

Jane Bernot

Thank you ServePro for your professionalism and quality work. We had a water heater leak and ServePro (Carlos) responded quickly. Nick and his team completed the clean up and Troy and his team did the renovation. Excellent communication throughout the process and always showed up on time as promised. Marianna and Troy were especially helpful providing information to insurance company. Can’t say enough good things about their teamwork! We were very fortunate to have ServePro professionals make a stressful situation less so! Highly recommend!

Deb Marsh

ServPro came highly recommended to me from a friend who was a previous client. And I also was extremely satisfied with the work they did for my two room restoration from water leak damage. The thing I liked best was their attention to details and the quality of all the different aspects performed in the tear-down and remodeling. The ServPro estimaters and supervisors explained everything in detail, and checked on things to make sure the work was done as promised, and the painters and installers did excellent work, and did it with great care and on time.

Debbie Westbrook

We were very pleased with the service ServPro provided in demolition and restoration of our upstairs after an issue this year with ice dams. They went above and beyond in getting the work done and the supervisors (Troy and Dan) on the job put their own sweat equity into the bathroom restoration to get the job done in a timely manner. They kept us advised of the progress and issues that came about as part of the project. I would recommend their services.

Jill Van Veen

We called Servpro after a water issue showed up after the ice storm. Tony made the whole process way easier. He communicated with insurance, coordinated all the work for painting and restoring. He made sure the painters were sent back after he not being fully satisfied with some of the painting. Highly recommend.

Betsy T. Devarakonda

Our school had significant flooding due to a broken sprinkler head in February. Everyone from ServPro was professional, responsive, and kind. And, they did an amazing job - the library and lunchroom look brand new!. I hope I never need them again - but if I do, I will immediately reach out to ServPro. A+ all around.

Rob Kelley

About Us

It’s incredible to think that SERVPRO of High Point has been serving the local community for 16 years! When my wife and I started this business, we were excited to create something that would truly help people during their toughest times—and it’s been everything we hoped for. Thanks to our dedicated, skilled team, we’ve helped countless individuals and businesses recover from fire, water, mold, and biohazard events.

Over the years, we’ve expanded our services to include duct cleaning, deodorization, content cleaning, carpet and upholstery cleaning, and even added a residential and commercial construction division. We’re also frequently called upon for specialty cleaning services for both commercial and residential properties. Our stellar reputation for customer service is reflected in the number of repeat customers and referrals we receive. We couldn’t be happier with our decision to join this industry and look forward to serving the community for many more years.

Commitment to Our Community

Along with our commitment to serving our clients, we’re also deeply dedicated to supporting our community. In every area where our employees live and work, we strive to create opportunities to make a positive impact through charitable contributions, volunteer work, mentoring, and board memberships. We actively support organizations that focus on economic growth, business advocacy, and nonprofit initiatives.

Trained Employees You Can Trust

When you call SERVPRO of High Point, a trained, uniformed professional will arrive with the right equipment to protect your property and belongings. We’ll address your concerns quickly and professionally to help you get back to normal as soon as possible.

Why SERVPRO?

  • Available 24/7, 365 days a year
  • Fast response to minimize damage and reduce costs
  • Extensive experience and training in mitigating damage for residential and commercial properties
  • Professional equipment and industry-approved techniques
  • Detailed communication throughout the cleanup and restoration process
  • Trusted by more than 600 insurance companies nationwide
Carlos Olvera
Carlos Olvera
Owner of SERVPRO of High Point

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

Variant served: ControlVariant served: Test