Emergency Water Extraction & Structural Drying Services

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SERVPRO of Hendersonville and Lake Lure Forest City

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(828) 692-3337

4.7

(52 reviews)

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(828) 692-3337

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.  

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

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Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

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What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.

52 Reviews

4.7

Leave Us A Review

Robert Scire Risichella

2 months ago

As far as drying my home from a water leak they were good, as far as there subcontractors replacing my oak floors ...an absolute terrible experience (note those pictures are different boards in the same room that are raised and not level), not taking responsibility for a gas leak from my stove after leaving a loose fitting and not replacing the flexible gas line as per regulations (one time use) leaving me with a $219 bill after I was told to call the gas company and have them billed because I smelled gas. Dishwasher never secured in place (the gas company man actually asked me if they left the dishwasher like that). I would love to share the message dialog with my project manager denying responsibility. If and when ServPro makes things right I will amend my review. I was contacted by my project manager this morning and the gas repair bill has been paid and the floor issues will be taken care of Saturday 8/1/26. I upgraded from 1 to 4 stars as ServPro did stand up and repairing my flooring.

John Keller

3 months ago

Servepro was recommended to us by our insurance company after we had a water line bust and flood our house. They had a team at our house in a few hours from when we called. We had them complete the mitigation and dry out process as well as the repairs. At every step of the way, ServePro and all of their employees went above and beyond to provide the best care possible. I would certainly use them again and recommend them to anyone who needs their services.

Jenn Carroll

3 months ago

Impressed by our recent experience! Our entire bottom floor flooded and from mitigation to repair the company made the process seamless. Thankful for their quality repairs, effortless communication and prompt and courteous service. Todd went above and beyond to accommodate our timelines and choose amazing contractors.

Deborah Adcock

4 months ago

Our church had some ceramic tile and carpet taken up and then more flooring installed.We had quite the mess.Dust EVERYWHERE!!!Our Sanctuary was COVERED in dust,even our baby grand.😳We called Servpro and they did an AMAZING job cleaning.They brought in around 8 or more people.We highly recommend Servpro.

Carol Jensen

4 months ago

Servpro is fantastic! They are so knowledgeable and professional and friendly and left my home spotless, not a trace of where they had been working! This excellence is why we called them to rebuild our deck, even after their storm repairs were finished! They don’t hesitate to answer any questions and did extra work to help us when we were unable to climb high ladders. We have family with allergies, and their thorough mitigation gave us confidence that there would be no more problems with mold or odor. Our supervisors were Clem and Melissa and Charlie and of course John, but the whole team are wonderful! We trust Servpro after seeing their work on our projects but also after seeing what they have done for others for over 20 years. Thank you all!

Karen Purdy

6 months ago

Servpro of Hendersonville acted quickly to provide water remediation and repairs to my sunroom after the recent ice storm. Their staff was always very courteous and prompt in providing these services. I would definitely use them again!

bill hill

6 months ago

We had a kitchen fire that damaged cabinets and wooden flooring and smoke damage throughout the rest of the house. Servpro mitigation services showed up within hours and the next day a small army arrived to clean the house and everything in it, then emptied the house of furniture, etc and then demoed the damaged areas over a couple of weeks. We then employed Servpro restoration services and they coordinated the painting, flooring, new cabinets, electrical, plumbing, etc. resulting in a brand new house interior essentially. We found everyone professional, personable and receptive to our concerns.

Patricia Clow

7 months ago

We had major water damage to our kitchen from a water leak. Servpro provided mitigation as well as reconstruction of a new kitchen. Every one of their employees was professional, competent, and cooperative. The project manager went above and beyond in helping us.

thomas marino

7 months ago

Our house experienced catastrophic damage from a leak in a hot water line underneath. The damage mitigation crew led by Melissa, came in and assessed the damage and removed everything that was in need. This turned out to be 100% of our floors, the kitchen, both bathrooms, everything. It was then turned over to Todd, our project manager. He went above and beyond to not only repair the damage, but give us a new house. We are happier than we have ever been in our house, and ServPro made this possible. Thank you Melissa, Charlie and Todd.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal:

Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
Infrared cameras find “hidden” water behind walls and ceilings.
Submersible and gas-powered pumps are used for continuous pumping of high-level water.
Truck-mounted and portable extraction units perform efficient water removal.

After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as:

The water source
The amount of water
How much of the home is affected
Affected materials in the home like carpet, furniture, and drywall

What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on: 

Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry. 
Humidity levels: the higher the humidity, the longer the drying time. 
Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).

Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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