SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of East Charlotte

Our Google Reviews
(704) 529-9963
4.8
(90 reviews)

Service Areas

Charlotte, NC | Downtown Charlotte, NC | Noda, NC | University City, NC | East Charlotte, NC | Hickory Grove, NC | Autumnwood, NC | Windsor Park, NC | Uptown Charlotte, NC

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

SERVPRO was quick to respond, sent a great guy and were very helpful.

Emergency Board up repairs from vandalism.

Hilda D
Charlotte

Our washing machine leaked through our second floor into our kitchen ceiling. SERVPRO removed the wet flooring and ceiling, dried the affected area and safely removed a bit of mold that grew on the internal ceiling beams. Steve and Meggan communicated with me throughout the process, were very professional, communicative, timely and effective. I would highly recommend this company for similar needs!

Megan Morris
Charlotte

My house caught fire when I wasn't in the area. In a whirlwind of emotions and confusion, Peter was referred to me. I called him the evening of the fire and he was so patient and understanding of the emotions a situation like this causes...he immediately put me at ease with his demeanor. Peter and his team jumped into action and was at my home the crack of dawn, the very next morning, to tarp my roof. Peter handheld me through the entire mitigation process. Each member of his team went completely above and beyond. They all were professional and reliable. They all thought of me, my home and my items as they were their own - handling every thing with such care and passion! Peter himself became a complete angel to me through out - he was readily available to answer questions and concerns about the process. On site, he was always full of detail and spoke with such care, knowing how emotional a loss is, Peter was my calm during my storm! Peter and his team constantly went above and beyond their job requirements. Even now, as my home has moved towards the rebuild process and Peter's part is done- he still welcomes my calls for his professional opinions! Words just can't express how grateful I am for Peter and his entire team!

Michelle Holley
Charlotte

We had a severe water leak and Mr. Putukian was very helpful, explaining everything he was going to do. He resolved our problem in no time, everything was dried up, back to normal. We are very pleased with his work and responsiveness. We highly recommend him. Just like the SERVPRO ads say, “Like it never even happened.”

JB MIMI
Charlotte

I had a great experience with SERVPRO of Northeast Mecklenburg county. Peter, Cheryl, and Jennifer were great to work with. Definitely recommend them to anyone who has water damage in their home.

Stephen Lane
Charlotte



Did a very good Covid cleaning on one of our trucks. Very pleased. Thank you

Emic Plemons
Charlotte



I was pleased with the service I had received concerning my dryer vent which was clogged and the inside house vents needed cleaning. Two technicians were very prompt and while they were here Peter came to assist. Peter was aware of the issue that I had in the past with my dryer vent. I had used Peter's SERVPRO company when I had water damages in 2015. I will recommend his office to my friend (s) as a referral. He and the employees are very prompt, courteous and professional. Thanks Peter and your team.

Sarah Batts
Charlotte

These guys/gals are great! I'm an Insurance Agent in Charlotte and send them any water damage claim that my insured's have! Every insured comes back ranting and raving about the job they do. Highly recommend and I've used them for my house as well! They have a top notch team! Keep up the good work!!

Chris Hallberg
Charlotte

I’ve had the pleasure of knowing Peter and Cheryl for a few years now and they’ve helped many of my clients. They are extremely knowledgeable and professional and will take great care of you!

Brian Casper
Charlotte

SERVPRO was quick to respond, sent a great guy and were very helpful.

Emergency Board up repairs from vandalism.

Hilda D
Charlotte

Our washing machine leaked through our second floor into our kitchen ceiling. SERVPRO removed the wet flooring and ceiling, dried the affected area and safely removed a bit of mold that grew on the internal ceiling beams. Steve and Meggan communicated with me throughout the process, were very professional, communicative, timely and effective. I would highly recommend this company for similar needs!

Megan Morris
Charlotte

My house caught fire when I wasn't in the area. In a whirlwind of emotions and confusion, Peter was referred to me. I called him the evening of the fire and he was so patient and understanding of the emotions a situation like this causes...he immediately put me at ease with his demeanor. Peter and his team jumped into action and was at my home the crack of dawn, the very next morning, to tarp my roof. Peter handheld me through the entire mitigation process. Each member of his team went completely above and beyond. They all were professional and reliable. They all thought of me, my home and my items as they were their own - handling every thing with such care and passion! Peter himself became a complete angel to me through out - he was readily available to answer questions and concerns about the process. On site, he was always full of detail and spoke with such care, knowing how emotional a loss is, Peter was my calm during my storm! Peter and his team constantly went above and beyond their job requirements. Even now, as my home has moved towards the rebuild process and Peter's part is done- he still welcomes my calls for his professional opinions! Words just can't express how grateful I am for Peter and his entire team!

Michelle Holley
Charlotte

We had a severe water leak and Mr. Putukian was very helpful, explaining everything he was going to do. He resolved our problem in no time, everything was dried up, back to normal. We are very pleased with his work and responsiveness. We highly recommend him. Just like the SERVPRO ads say, “Like it never even happened.”

JB MIMI
Charlotte

I had a great experience with SERVPRO of Northeast Mecklenburg county. Peter, Cheryl, and Jennifer were great to work with. Definitely recommend them to anyone who has water damage in their home.

Stephen Lane
Charlotte



Did a very good Covid cleaning on one of our trucks. Very pleased. Thank you

Emic Plemons
Charlotte



I was pleased with the service I had received concerning my dryer vent which was clogged and the inside house vents needed cleaning. Two technicians were very prompt and while they were here Peter came to assist. Peter was aware of the issue that I had in the past with my dryer vent. I had used Peter's SERVPRO company when I had water damages in 2015. I will recommend his office to my friend (s) as a referral. He and the employees are very prompt, courteous and professional. Thanks Peter and your team.

Sarah Batts
Charlotte

These guys/gals are great! I'm an Insurance Agent in Charlotte and send them any water damage claim that my insured's have! Every insured comes back ranting and raving about the job they do. Highly recommend and I've used them for my house as well! They have a top notch team! Keep up the good work!!

Chris Hallberg
Charlotte

I’ve had the pleasure of knowing Peter and Cheryl for a few years now and they’ve helped many of my clients. They are extremely knowledgeable and professional and will take great care of you!

Brian Casper
Charlotte

About Us

SERVPRO® of East Charlotte – Charlotte, NC Water Damage, Fire Damage, and Mold Restoration

SERVPRO of East Charlotte is a locally-owned restoration and cleaning company serving homes and businesses across Charlotte, NC. Our professional team specializes in water damage restoration, fire and smoke damage cleanup, mold remediation, storm damage recovery, and commercial and residential cleaning services.

We put the customer first, delivering fast, reliable, and effective restoration solutions. Every project is handled with care and expertise, ensuring your property is restored safely and efficiently. From water extraction and structural drying to fire cleanup and mold containment, we use advanced equipment and industry-approved methods to protect your home or business.

As Charlotte’s trusted restoration experts, we are Faster to Any Size Disaster, available 24/7 for emergency services—even on holidays. Our team also works directly with insurance providers to simplify claims and streamline paperwork, making the recovery process stress-free.

SERVPRO of East Charlotte combines technical skill with empathy, helping you recover quickly from water, fire, storm, or mold damage. Our goal is to restore your property so it looks and feels “Like it never even happened.”

Contact SERVPRO of East Charlotte today for professional water damage restoration, fire damage cleanup, mold remediation, and storm recovery in Charlotte, NC.

Brian H. & Bruce H. Bowen
Brian H. & Bruce H. Bowen
Owners of SERVPRO of East Charlotte

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.