Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of East Charlotte
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of East Charlotte we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
SERVPRO of Northeast Mecklenburg County was a lifesaver in the literal sense. I am a pastor who had a congregant in a severe health situation when her basement flooded and mold was beginning to grow. Mr. Putukian and his associate came out, evaluated the situation and went about drying and cleaning the home immediately. There are too many details to enumerate how well and thoroughly this company cared for this person. Having these professionals treat her home with such TLC kept her stress levels from further compromising her health. She is doing better and her home was saved from being badly damaged with SERVPRO's swift and complete response. Thank you, for all you did! -Rev. J.S.Smith
My fridge had leaked all night and left me with a lot of water damage. SERVPRO promptly came out to assess the damage and start the drying process. They were professional and very courteous! They put the appliance company to shame with how much they wanted to help me! They truly bent over backwards for me in every way! I would definitely call them again in a skinny minute.
Thanks for your excellent service and follow through. Your workers were fantastic.
This team is AWESOME, great service!
Did a very good Covid cleaning on one of our trucks. Very pleased. Thank you
Our washing machine leaked through our second floor into our kitchen ceiling. SERVPRO removed the wet flooring and ceiling, dried the affected area and safely removed a bit of mold that grew on the internal ceiling beams. Steve and Meggan communicated with me throughout the process, were very professional, communicative, timely and effective. I would highly recommend this company for similar needs!
We had a severe water leak and Mr. Putukian was very helpful, explaining everything he was going to do. He resolved our problem in no time, everything was dried up, back to normal. We are very pleased with his work and responsiveness. We highly recommend him. Just like the SERVPRO ads say, “Like it never even happened.”
I had a great experience with SERVPRO of Northeast Mecklenburg county. Peter, Cheryl, and Jennifer were great to work with. Definitely recommend them to anyone who has water damage in their home.
From the initial call Peter provided excellent customer service, during the final visit he was understanding and treated me like I was his only customer. Sarah and Reba treated me like a valued customer and they were a breath of fresh air during a time of chaos. Each call from and to Jennifer was pleasant, caring and professional! Excellent, courteous, and great customer service!!!! I highly recommend SERVPRO.
SERVPRO of Northeast Mecklenburg County was a lifesaver in the literal sense. I am a pastor who had a congregant in a severe health situation when her basement flooded and mold was beginning to grow. Mr. Putukian and his associate came out, evaluated the situation and went about drying and cleaning the home immediately. There are too many details to enumerate how well and thoroughly this company cared for this person. Having these professionals treat her home with such TLC kept her stress levels from further compromising her health. She is doing better and her home was saved from being badly damaged with SERVPRO's swift and complete response. Thank you, for all you did! -Rev. J.S.Smith
My fridge had leaked all night and left me with a lot of water damage. SERVPRO promptly came out to assess the damage and start the drying process. They were professional and very courteous! They put the appliance company to shame with how much they wanted to help me! They truly bent over backwards for me in every way! I would definitely call them again in a skinny minute.
Thanks for your excellent service and follow through. Your workers were fantastic.
This team is AWESOME, great service!
Did a very good Covid cleaning on one of our trucks. Very pleased. Thank you
Our washing machine leaked through our second floor into our kitchen ceiling. SERVPRO removed the wet flooring and ceiling, dried the affected area and safely removed a bit of mold that grew on the internal ceiling beams. Steve and Meggan communicated with me throughout the process, were very professional, communicative, timely and effective. I would highly recommend this company for similar needs!
We had a severe water leak and Mr. Putukian was very helpful, explaining everything he was going to do. He resolved our problem in no time, everything was dried up, back to normal. We are very pleased with his work and responsiveness. We highly recommend him. Just like the SERVPRO ads say, “Like it never even happened.”
I had a great experience with SERVPRO of Northeast Mecklenburg county. Peter, Cheryl, and Jennifer were great to work with. Definitely recommend them to anyone who has water damage in their home.
From the initial call Peter provided excellent customer service, during the final visit he was understanding and treated me like I was his only customer. Sarah and Reba treated me like a valued customer and they were a breath of fresh air during a time of chaos. Each call from and to Jennifer was pleasant, caring and professional! Excellent, courteous, and great customer service!!!! I highly recommend SERVPRO.
About Us
Our owners, Brian and Bruce Bowen, have dedicated decades to building our locally-based restoration team to be a reputable and respected service provider in the Charlotte, NC, area. We are a trusted name for restoration, remediation, reconstruction, mitigation, and premier cleaning throughout our communities. Our professionals have over a century of combined restoration experience, giving each team member a unique and professional approach to every project we undertake to exceed our customers' expectations.
What makes SERVPRO® of Downtown and East Charlotte a premier cleaning and restoration company? For us, it starts with the customer experience. We strive for outstanding service, sensitivity to needs, respect for property, and intelligent solutions to disaster restoration problems.
We are Faster to Any Size Disaster. Our 24/7 support allows us to respond to emergencies with the practical tools and experiences that make a difference when each second counts. Even on holidays, our crew is ready for any crisis that threatens your home or business with damages from water, fire, flooding, storms, or mold. For a stress-free claims process, SERVPRO® of Downtown and East Charlotte works with your insurance to help manage the process and paperwork.
To sum up, SERVPRO® of Downtown and East Charlotte possesses the expertise to help you recover quickly and empathy to assure you during the process. When we finish, it will be "Like it never even happened."
Please call today if you would like to schedule service for your home or business!
