Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Cary
Our Google Reviews
(919) 754-8160
4.8
(106 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup and Backup Restoration in Cary

When a sewage backup hits your property, every minute matters. SERVPRO of Cary provides fast, professional sewage remediation for homes and businesses throughout Cary, MacGregor Downs, Lochmere, and surrounding neighborhoods. From toilet overflows and drain blockages to septic failures and contaminated floodwater, our trained technicians handle hazardous wastewater safely and effectively.

How Does Professional Sewage Cleanup Work?

Our team begins with a thorough assessment to identify the source and level of contamination. From there, we use powerful extraction equipment, specialized disinfectants, and industry-approved drying methods to remove water, sanitize surfaces, and prevent mold growth. Sewage carries harmful bacteria and strong odors that spread fast, so every step is focused on restoring a clean, safe environment quickly.

Local Sewage Restoration Experts in Cary

As a locally operated SERVPRO franchise, we understand how disruptive sewage damage can be for Cary families and business owners. Whether we are supporting a home near Wellington Park or a storefront close to Downtown Cary, we respond promptly and work with care from start to finish.

Insurance Coordination for Sewage Damage in Cary

Our team coordinates directly with your insurance provider to document the damage, streamline the claims process, and reduce added stress during cleanup so you can focus on getting back to normal.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Unfortunately I had a house fire. This company provided me with a better house than I had before. Very pleased with the outcome.

Gwen Pueblo

Jason was an amazing Project Manager and Carlos was an excellent contractor. They both kept me up to date throughout the entire process. We had a sewer line that backed up in our basement and we were dreading dealing with the remediation. I was pleasantly surprised at how easy the entire process was with their help! I would definitely recommend their team for your remediation needs!

Misty Howell

Worked with William from the Recon team. Answered whenever I had a question and was able to work with our busy schedule in athletics to get the job done.

Timothy Hardin

Ragan always arrived at the scheduled time, kept me informed of what was happening with the water removal, the degree of moisture in the area and answered all my questions. THANKS! Ragan for being so pleasant and encouraging in my hot water tank flood.

Rose H

William was our reconstruction manager. This review is specifically for him and the reconstruction work of the subcontractors on the project. He was very responsive and ultimately completed a repair in only a day after we waited 4.5 months to initiate due to insurance negotiations and bureaucracy. Even though the work was rapidly completed, it was high quality.

Tamara Monesmith

The ServoPro team was very quick to respond when we had a major water leak in our home. They communicated with us on every step of the process and were very professional. They arrived for follow up services at the times that they communicated. It was very nice to be able to rely on their service during a time when we were really stressed. The teams also cleaned up when they left which was great. We would like to give them a big thank you for their help.

Teresa Lane

Great job and fast. Appreciate their attention to detail.

Renblah 01

This is the second time I used ServPro for mold mitigation due to water from the unit above me. I was not paying for this - the neighbor above me paid. However, I declined using the other mitigation group that estimated the job for my neighbor because my first experience with Serv Pro was so excellent and I wanted to assure this mitigation was done promptly and efficiently. The technical and office staff are all responsive and excellent. Kudos to all, especially Jorge for handling this during the holiday season.

Gail Massari

Professional and thorough.

Katy Walker

About Us

Trusted Restoration Services in Cary, Morrisville & Apex

When disaster strikes your home or business, you need a team that responds fast and knows exactly what to do. At SERVPRO of Cary, Morrisville, Apex, we specialize in water damage restoration, fire cleanup, and mold remediation—and we’re ready to help 24/7.

With over 30 years of experience in disaster restoration and construction, we know how stressful these situations can be. That’s why our team moves quickly to assess the damage, build a smart plan, and get to work, minimizing your loss and helping you avoid expensive repairs down the line.

Why Cary-Area Property Owners Trust SERVPRO

From small leaks to major emergencies, we bring top-of-the-line equipment, highly trained technicians, and a genuine commitment to getting the job done right. Our goal is simple: restore your property to its pre-loss condition with as little disruption as possible.

Have questions or need help now? Call us anytime we’re here for you around the clock.

SERVPRO of Cary, Morrisville, Apex: The team you trust when it matters most.

Justin & Brandon Bisig, Carl S. Perazzola, Manuel T. Corral, Darryn Barber, OSS Orangewood Private Equity Group
Justin & Brandon Bisig, Carl S. Perazzola, Manuel T. Corral, Darryn Barber, OSS Orangewood Private Equity Group
Owners of SERVPRO of Cary

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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