SERVPRO of Cary

Jason was an amazing Project Manager and Carlos was an excellent contractor. They both kept me up to date throughout the entire process. We had a sewer line that backed up in our basement and we were dreading dealing with the remediation. I was pleasantly surprised at how easy the entire process was with their help! I would definitely recommend their team for your remediation needs!

Worked with William from the Recon team. Answered whenever I had a question and was able to work with our busy schedule in athletics to get the job done.

Ragan always arrived at the scheduled time, kept me informed of what was happening with the water removal, the degree of moisture in the area and answered all my questions. THANKS! Ragan for being so pleasant and encouraging in my hot water tank flood.

William was our reconstruction manager. This review is specifically for him and the reconstruction work of the subcontractors on the project. He was very responsive and ultimately completed a repair in only a day after we waited 4.5 months to initiate due to insurance negotiations and bureaucracy. Even though the work was rapidly completed, it was high quality.

The ServoPro team was very quick to respond when we had a major water leak in our home. They communicated with us on every step of the process and were very professional. They arrived for follow up services at the times that they communicated. It was very nice to be able to rely on their service during a time when we were really stressed. The teams also cleaned up when they left which was great. We would like to give them a big thank you for their help.

Great job and fast. Appreciate their attention to detail.

This is the second time I used ServPro for mold mitigation due to water from the unit above me. I was not paying for this - the neighbor above me paid. However, I declined using the other mitigation group that estimated the job for my neighbor because my first experience with Serv Pro was so excellent and I wanted to assure this mitigation was done promptly and efficiently. The technical and office staff are all responsive and excellent. Kudos to all, especially Jorge for handling this during the holiday season.

Professional and thorough.