Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Western O'Fallon / Wentzville
Our Google Reviews
(636) 856-9700
4.8
(70 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

SERVPRO of Western O’Fallon/Wentzville provides professional sewage cleanup and restoration services for homes and businesses throughout Western O’Fallon, Wentzville, and the surrounding areas. Sewage backups, overflowing toilets, damaged sewer lines, and contaminated floodwater can expose your property to potentially harmful contaminants and should be addressed promptly by trained professionals.

Our experienced team uses specialized equipment and proven cleaning procedures to remove sewage and contaminated water from affected areas. Depending on the extent of the damage, the cleanup process may include water extraction, removal of unsalvageable materials, thorough cleaning and sanitization, odor removal, and professional drying and dehumidification. We also inspect affected spaces for hidden moisture that could contribute to additional property damage.

Whether sewage contamination affects a single room, an entire residence, or a commercial facility, our team has the training, equipment, and resources to manage cleanup projects of various sizes. We understand that sewage emergencies can be stressful, disruptive, and sensitive, so we approach each situation professionally and provide clear communication throughout the process.

When sewage damage affects your property, SERVPRO of Western O’Fallon/Wentzville is ready to provide prompt assistance and help restore a cleaner, safer environment.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

My sewer line backed up and flooded my finished basement, Mike and his crew, CJ and Justin especially were very helpful, got the mess cleaned up quickly and safely. Recommend them 1000%.

Peggy Takatz

A tree fell on our home this morning. Glass everywhere — mixed into furniture, belongings, the floor. Our living room was completely exposed with another storm on the way. We didn't know where to start. Dominic and his crew — Danny, Freddy, Lillian, and Wilson — showed up and just handled it. They cleaned up every piece of glass, sorted through the wreckage, and boarded up our home. By dinner, we were secure again. I don't think people understand what it feels like to have your home ripped open. You're standing there looking at everything you own covered in glass and debris, watching the sky, wondering what happens next. Dominic's team didn't just clean up — they gave us our home back. They gave us the ability to breathe, to sit down, to actually sleep in our own house tonight. These are the kind of people you hope show up when the worst happens. They did.

Benjamin Grimm

Exceptional work by CJ and his crew. My sump pump failed and the finished basement had water all over. Servpro came to my house right away and worked to restore my basement. I couldn’t ask for a better company and the crew. Thank you.

David

Our experience with this company was extraordinary. Charlie was our main point of contact throughout the whole process and to say he made it easy for us is an understatement. We were going through a very stressful situation after damage to our home and he went above and beyond to answer any and all of our questions no matter how small they may have been. He put our minds at ease on every step of the process they were doing. He and his guys were very reassuring and kept us up to date as far as the water damage they saw and how they were going to go about handling it step by step. These are the guys to call if you ever need anything like this for your home. I know if we were to ever find ourselves in this situation again we would definitely make them our first call.

Jim Ehlenbeck

Always detailed and thorough with easy communication, excellent service and great outcomes.

Steve Manno

Charlie was fantastic!

Kaila Betts

SERVPRO was fantastic to work with. They responded quickly, were easy and professional throughout the process, and made sure everything was handled properly after our house flooded. Their team came out fast and ensured there were no lingering issues with water cleanup, which gave us real peace of mind. I would highly recommend SERVPRO to anyone dealing with flooding or water damage!

karman Cochrane

Joanne and Megan are fantastic and great to work with!

Jacob Hagedorn

Excellent service excellent customer service, they did a wonderful job and we’re very polite and nice in my time and need.

Rhonda Farris

About Us

SERVPRO of Western O'Fallon/Wentzville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Western O'Fallon/Wentzville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Western O'Fallon/Wentzville can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Western O'Fallon/Wentzville.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

David & Angie Wolfe
David & Angie Wolfe
Owners of SERVPRO of Western O'Fallon / Wentzville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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