Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Western O'Fallon / Wentzville
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Western O'Fallon / Wentzville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Timely, knowledgeable, and efficient, these guys have the tools to get the job done! You will want them in your court in your time of need. I wouldn’t hesitate to call SERVPRO of Western O’Fallon/Wentzville again. HIGHLY RECOMMEND!
Have never had to use SERVPRO before. Had a horrible experience with another company's service technician this morning and after he left, I was forced to call another company to figure out why my dryer wouldn't dry clothes. Within 5 minutes, Chris not only diagnosed the problem but also had it fixed. So not only do they clean up your house after a fire or flood, but they are also masters at cleaning up after inept service companies who take their money and run without fixing a thing! Cannot thank Chris and SERVPRO enough and will recommend them to everyone who is ever looking for their services! 5 Star Service!!!
I had 4 feet of standing water in my basement. Greg and his team showed up at 1 am on a Friday and got everything taken care of , he worked with my insurance company and I didn’t have to pay a dime out of my pocket. Highly recommend SERVPRO WOW!!!
Greg & his Team,Loralee & Brenden, went ABOVE & BEYOND Expectations in the clean-up of our basement after a sump pump failure causing flooding & damage to carpeting, wood paneling, etc. Greg arrived in advance of his team to access the situation & prepare his team for what to expect. Loralee & Brenden worked diligently & efficiently in all phases of the clean-up process. Greg was Absolutely Excellent in Communication thru-out the whole process, Experience in controlling the extent of the damage at hand to avoid future damage (mold). We were very fortunate that our entire drywall was spared. Greg & his Team Exceeded Expectations in all stages of this issue and we would HIGHLY RECOMMEND. Thank You Very Much! Tom & Pat Allman Date of Service 4/05/19
my mom had a water leak in her spare bathroom that hardly ever gets used, so by the time we found it a lot of damage had been done. The insurance company had SERVPRO come out and take out the vanity and tear up the flooring so they can see the true damage that occurred. The guys that came out were great. The did a fantastic job and made sure they cleaned up after themselves as best as they could. The supervisor came out several times while they were there to make sure they were doing what they were suppose to and not goofing off. The guys also asked me where they should put the old vanity and flooring instead of just throwing it in a pile somewhere for us to move at a later date. I would recommend SERVPRO for any kind of clean up that you need.
The staff at SERVPRO care about all situations! They are even for storm clean-up. We all know that this can be grueling! Thank you SERVPRO WOW for always being there to support me, even at the worst of times! Your professional staff make me smile, even at my worst moments! I highly recommend this company for any storm damage issues that you may have!
We Used SERVPRO WOW for water damage in our basement. They were quick to respond to us and came right out to assess the situation. They got right to work, coordinated everything from start to finish and kept in contact with us every step of the way. The work done was great! I highly recommend SERVPRO WOW!!
SERVPRO of Western O'Fallon/Wentzville was super helpful. We had mold in our registers, yuck! Greg was very knowledgeable and on top of things. He showed up right when he said he would and was very thorough about checking things out. The crew was very respectful and did a great job cleaning our ducts.
We had water in our basement and some mold had started growing. We called Greg and he came over to assess what needed to be done. He sent out a crew member the next day to remediate. Chris was super friendly and went a step further by helping us locate where the water could be possibly coming from. We greatly appreciate all they have done.
About Us
SERVPRO of Western O'Fallon/Wentzville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Western O'Fallon/Wentzville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Western O'Fallon/Wentzville can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Western O'Fallon/Wentzville. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
