SERVPRO of Western O'Fallon / Wentzville

A tree fell on our home this morning. Glass everywhere — mixed into furniture, belongings, the floor. Our living room was completely exposed with another storm on the way. We didn't know where to start. Dominic and his crew — Danny, Freddy, Lillian, and Wilson — showed up and just handled it. They cleaned up every piece of glass, sorted through the wreckage, and boarded up our home. By dinner, we were secure again. I don't think people understand what it feels like to have your home ripped open. You're standing there looking at everything you own covered in glass and debris, watching the sky, wondering what happens next. Dominic's team didn't just clean up — they gave us our home back. They gave us the ability to breathe, to sit down, to actually sleep in our own house tonight. These are the kind of people you hope show up when the worst happens. They did.

Exceptional work by CJ and his crew. My sump pump failed and the finished basement had water all over. Servpro came to my house right away and worked to restore my basement. I couldn’t ask for a better company and the crew. Thank you.

Our experience with this company was extraordinary. Charlie was our main point of contact throughout the whole process and to say he made it easy for us is an understatement. We were going through a very stressful situation after damage to our home and he went above and beyond to answer any and all of our questions no matter how small they may have been. He put our minds at ease on every step of the process they were doing. He and his guys were very reassuring and kept us up to date as far as the water damage they saw and how they were going to go about handling it step by step. These are the guys to call if you ever need anything like this for your home. I know if we were to ever find ourselves in this situation again we would definitely make them our first call.

Always detailed and thorough with easy communication, excellent service and great outcomes.

Charlie was fantastic!

SERVPRO was fantastic to work with. They responded quickly, were easy and professional throughout the process, and made sure everything was handled properly after our house flooded. Their team came out fast and ensured there were no lingering issues with water cleanup, which gave us real peace of mind. I would highly recommend SERVPRO to anyone dealing with flooding or water damage!

Joanne and Megan are fantastic and great to work with!

Excellent service excellent customer service, they did a wonderful job and we’re very polite and nice in my time and need.