SERVPRO of Shakopee / Savage / Prior Lake
Address
3973 West 143rd StreetSavage, MN 55378
Service Area
Here to Help® 24/7.
SERVPRO of Shakopee / Savage / Prior Lake
About Us
Our Story
SERVPRO of Shakopee/Savage/Prior Lake has been serving the Scott County and Carver County areas for close to 30 years. The business is currently owned by Scott Clemente and his wife Liz, who live in the Minneapolis area along with their three children, Jack, Cate and Betsy. Scott bought into the SERVPRO system because he saw an opportunity to run and grow a business that genuinely helps people and that can be a positive influence for the communities where we operate.
In the past 10 years we have grown from just 6 technicians and 3 service vehicles to a staff of over 30 trained and certified individuals close to 20 service vehicles. Our growth has come through a focus of doing each individual job so well that, even without asking, our customers will go out of their way to recommend us to friends, neighbors and their entire community.
As we look forward to the next 30 years we will continue to do what we do best:
- Provide the absolute best customer service in the industry
- Provide the absolute highest quality of work in the industry
- Continue to focus on our customers and the community to ensure we are serving each as best we can
Technology and Training For a Better Customer Experience
At SERVPRO of Shakopee/Savage/Prior Lake invest heavily in both technology and training to provide our customers with a better overall experience than other companies in our industry. Our technicians all have iPads to document losses and allow them to communicate seamlessly with your insurance company. In addition they have the latest in moisture detecting instruments from the TRAMEX ME5 moisture meter to various FLIR infrared cameras. These instruments allow us to detect ALL the moisture and water that may be hiding behind your walls which ensures the clean up is done correctly, the first time.
In addition to technology we are constantly investing in training for our technicians. Each one holds at least one designation from the Institute of Inspection, Cleaning and Restortion (IICRC) and regularly attends Continuing Education courses to ensure their skillset stays sharp. On top of industry leading certifications we also conduct in house training on a weekly basis to cover everything form the basics of water and fire mitigation to the more complex mitigation and restoration strategies.
Full Service Company
We pride our selves on handling all aspects of the mitigation and restoration process. You can think of us as your "concierge" to assist in answering all of your questions and working with your insurance company to make sure they have any documentation they might need. In addition as a licensed contractor with the State of Minnesota we can advise on and complete any repairs that may be needed as part of the restoration process.
WHY CHOOSE SERVPRO?
Faster to any size disaster™
We have more than 2,100 locations nationwide serving 97% of all US zip codes within two hours.
Available 24/7
An emergency can happen at any time, and we are ready to take your call, day or night.
#1 in the cleanup and restoration industry
We’re a trusted leader in the restoration industry.
Highly-trained professionals with more than 50 years of experience
We’ve earned the reputation as #1 in the cleanup and restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.
What our
customers are saying
Great job! Paul’s team was attentive and helped me understand the process and what to expect.
Service was great! I trust that the damage found was remediated and appreciate your expertise on that. Great communication throughout.
Filipe was great - he and his team worked fast to help my basement during a flash flood.
Everything was awesome!
Very polite and took care of business.
Excellent Service by Knowledgeable Techs. Would definitely use them again and recommend them to others
Honestly great service all around to immediate service, timely follow up, very professional. Would certainly use you guys again
Very professional and communicated visits well.
Paul, Felipe and Corey did a great job and were extremely professional and courteous!!
Great job! Paul’s team was attentive and helped me understand the process and what to expect.
Service was great! I trust that the damage found was remediated and appreciate your expertise on that. Great communication throughout.
Filipe was great - he and his team worked fast to help my basement during a flash flood.
Everything was awesome!
Very polite and took care of business.
Excellent Service by Knowledgeable Techs. Would definitely use them again and recommend them to others
Honestly great service all around to immediate service, timely follow up, very professional. Would certainly use you guys again
Very professional and communicated visits well.
Paul, Felipe and Corey did a great job and were extremely professional and courteous!!
About Us
Our Story
SERVPRO of Shakopee/Savage/Prior Lake has been serving the Scott County and Carver County areas for close to 30 years. The business is currently owned by Scott Clemente and his wife Liz, who live in the Minneapolis area along with their three children, Jack, Cate and Betsy. Scott bought into the SERVPRO system because he saw an opportunity to run and grow a business that genuinely helps people and that can be a positive influence for the communities where we operate.
In the past 10 years we have grown from just 6 technicians and 3 service vehicles to a staff of over 30 trained and certified individuals close to 20 service vehicles. Our growth has come through a focus of doing each individual job so well that, even without asking, our customers will go out of their way to recommend us to friends, neighbors and their entire community.
As we look forward to the next 30 years we will continue to do what we do best:
- Provide the absolute best customer service in the industry
- Provide the absolute highest quality of work in the industry
- Continue to focus on our customers and the community to ensure we are serving each as best we can
Technology and Training For a Better Customer Experience
At SERVPRO of Shakopee/Savage/Prior Lake invest heavily in both technology and training to provide our customers with a better overall experience than other companies in our industry. Our technicians all have iPads to document losses and allow them to communicate seamlessly with your insurance company. In addition they have the latest in moisture detecting instruments from the TRAMEX ME5 moisture meter to various FLIR infrared cameras. These instruments allow us to detect ALL the moisture and water that may be hiding behind your walls which ensures the clean up is done correctly, the first time.
In addition to technology we are constantly investing in training for our technicians. Each one holds at least one designation from the Institute of Inspection, Cleaning and Restortion (IICRC) and regularly attends Continuing Education courses to ensure their skillset stays sharp. On top of industry leading certifications we also conduct in house training on a weekly basis to cover everything form the basics of water and fire mitigation to the more complex mitigation and restoration strategies.
Full Service Company
We pride our selves on handling all aspects of the mitigation and restoration process. You can think of us as your "concierge" to assist in answering all of your questions and working with your insurance company to make sure they have any documentation they might need. In addition as a licensed contractor with the State of Minnesota we can advise on and complete any repairs that may be needed as part of the restoration process.
