Here to Help® 24/7
Cleaning. Restoration. Construction.
Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Shakopee / Savage / Prior Lake
Service Area
Restoration and Cleaning Services
SERVPRO of Shakopee/Savage/Prior lake has been restoring homes and businesses that have suffered water, fire, smoke or mold damage for close to 30 years. We have built our business primarily on customer referrals by ensuring anytime a call comes in we exceed expectations by:
- Ensuring there is a trained, live person on the other end of phone who can help day or night!
- Dispatching our technicians quickly, most times arriving on site within an hour of getting the call
- Constantly investing in training for our team over over 25 certified people so that we can always provide the best service.
- Always being positive and active members of our community
We service the entire Scott County and Carver County area from our centrally located, state of the art 19,000 square foot facility. We have the tools, training and resources to make your fire, water or mold damage "Like it never even happened." Please call us if you think you may need our services - our team is eager to help!
What our
customers are saying
Great job! Paul’s team was attentive and helped me understand the process and what to expect.
Service was great! I trust that the damage found was remediated and appreciate your expertise on that. Great communication throughout.
Filipe was great - he and his team worked fast to help my basement during a flash flood.
Everything was awesome!
Very polite and took care of business.
Excellent Service by Knowledgeable Techs. Would definitely use them again and recommend them to others
Honestly great service all around to immediate service, timely follow up, very professional. Would certainly use you guys again
Very professional and communicated visits well.
Paul, Felipe and Corey did a great job and were extremely professional and courteous!!
Great job! Paul’s team was attentive and helped me understand the process and what to expect.
Service was great! I trust that the damage found was remediated and appreciate your expertise on that. Great communication throughout.
Filipe was great - he and his team worked fast to help my basement during a flash flood.
Everything was awesome!
Very polite and took care of business.
Excellent Service by Knowledgeable Techs. Would definitely use them again and recommend them to others
Honestly great service all around to immediate service, timely follow up, very professional. Would certainly use you guys again
Very professional and communicated visits well.
Paul, Felipe and Corey did a great job and were extremely professional and courteous!!
About Us
Our Story
SERVPRO of Shakopee/Savage/Prior Lake has been serving the Scott County and Carver County areas for close to 30 years. The business is currently owned by Scott Clemente and his wife Liz, who live in the Minneapolis area along with their three children, Jack, Cate and Betsy. Scott bought into the SERVPRO system because he saw an opportunity to run and grow a business that genuinely helps people and that can be a positive influence for the communities where we operate.
In the past 10 years we have grown from just 6 technicians and 3 service vehicles to a staff of over 30 trained and certified individuals close to 20 service vehicles. Our growth has come through a focus of doing each individual job so well that, even without asking, our customers will go out of their way to recommend us to friends, neighbors and their entire community.
As we look forward to the next 30 years we will continue to do what we do best:
- Provide the absolute best customer service in the industry
- Provide the absolute highest quality of work in the industry
- Continue to focus on our customers and the community to ensure we are serving each as best we can
Technology and Training For a Better Customer Experience
At SERVPRO of Shakopee/Savage/Prior Lake invest heavily in both technology and training to provide our customers with a better overall experience than other companies in our industry. Our technicians all have iPads to document losses and allow them to communicate seamlessly with your insurance company. In addition they have the latest in moisture detecting instruments from the TRAMEX ME5 moisture meter to various FLIR infrared cameras. These instruments allow us to detect ALL the moisture and water that may be hiding behind your walls which ensures the clean up is done correctly, the first time.
In addition to technology we are constantly investing in training for our technicians. Each one holds at least one designation from the Institute of Inspection, Cleaning and Restortion (IICRC) and regularly attends Continuing Education courses to ensure their skillset stays sharp. On top of industry leading certifications we also conduct in house training on a weekly basis to cover everything form the basics of water and fire mitigation to the more complex mitigation and restoration strategies.
Full Service Company
We pride our selves on handling all aspects of the mitigation and restoration process. You can think of us as your "concierge" to assist in answering all of your questions and working with your insurance company to make sure they have any documentation they might need. In addition as a licensed contractor with the State of Minnesota we can advise on and complete any repairs that may be needed as part of the restoration process.
