Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Chaska / Chanhassen

Our Google Reviews
(952) 314-1994
4.9
(46 reviews)

Service Areas

Chaska, MN | Chanhassen, MN | Waconia, MN | Victoria, MN | Carver, MN | Norwood Young America, MN | Cologne, MN

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Chaska / Chanhassen we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Team was very professional. They acted with urgency. Were very punctual on follow up visits.

Kelly Elliot
Coon Rapids

Jose was great to work with - very knowledgeable when it came to my carpets being drenched. 

Maureen K
Saint Louis

Great staff, friendly and hardworking. They worked with our requests and handled everything perfectly. 

Jeremiah P
Minnetonka

Professional, accommodating, excellent team.

Aljean S
Minneapolis

I was completely satisfied. From start to finish, everyone was professional and very helpful with my schedule that kept changing. They were very accommodating.

Hayim H
Saint Louis Park

Our finished basement flooded - 2" of standing clean water. Travis and his team where courteous, efficient, hardworking and communicated well. The SERVPRO team showed up 30 minutes after I made the call, incredible! After they removed all damaged building parts, the also moved furniture etc. into a pod and used massive dehumidifiers and fans to dry it out. I don't think our basement has ever been this dry! Overall it was about a two week process start to finish. Thank you guys for your hard work! My neighbor recommended SERVPRO after soft response from other outfits - I am glad I followed her advice. Highly recommended!!

Leffert Tigelaar
Coon Rapids

Professionalism, Punctuality, Quality, Responsiveness, Value

Martin R
Chanhassen

I had water leakage from my water heater shut-off valve. Called my insurance company, they recommended SERVPRO to check it out. They were called and out to check withing 2-3 hours the same day. The guys explained everything thoroughly as to what they were going to do/doing. When I had questions, they were answered respectfully. The guys were very courteous and prompt. Would definitely recommend to anyone.

Margaret Speck
Coon Rapids

My experience with SERVPRO was phenomenal. Our contractor Carlos was always punctual and went above and beyond to meet our needs. He worked with us a total of 3 days and even checked up afterwards, and was cost savvy was we are a total of 5 college students. He was even willing to be in contact with our landlord and insurance regarding the damage that occurred.

Jayden H
Coon Rapids

Team was very professional. They acted with urgency. Were very punctual on follow up visits.

Kelly Elliot
Coon Rapids

Jose was great to work with - very knowledgeable when it came to my carpets being drenched. 

Maureen K
Saint Louis

Great staff, friendly and hardworking. They worked with our requests and handled everything perfectly. 

Jeremiah P
Minnetonka

Professional, accommodating, excellent team.

Aljean S
Minneapolis

I was completely satisfied. From start to finish, everyone was professional and very helpful with my schedule that kept changing. They were very accommodating.

Hayim H
Saint Louis Park

Our finished basement flooded - 2" of standing clean water. Travis and his team where courteous, efficient, hardworking and communicated well. The SERVPRO team showed up 30 minutes after I made the call, incredible! After they removed all damaged building parts, the also moved furniture etc. into a pod and used massive dehumidifiers and fans to dry it out. I don't think our basement has ever been this dry! Overall it was about a two week process start to finish. Thank you guys for your hard work! My neighbor recommended SERVPRO after soft response from other outfits - I am glad I followed her advice. Highly recommended!!

Leffert Tigelaar
Coon Rapids

Professionalism, Punctuality, Quality, Responsiveness, Value

Martin R
Chanhassen

I had water leakage from my water heater shut-off valve. Called my insurance company, they recommended SERVPRO to check it out. They were called and out to check withing 2-3 hours the same day. The guys explained everything thoroughly as to what they were going to do/doing. When I had questions, they were answered respectfully. The guys were very courteous and prompt. Would definitely recommend to anyone.

Margaret Speck
Coon Rapids

My experience with SERVPRO was phenomenal. Our contractor Carlos was always punctual and went above and beyond to meet our needs. He worked with us a total of 3 days and even checked up afterwards, and was cost savvy was we are a total of 5 college students. He was even willing to be in contact with our landlord and insurance regarding the damage that occurred.

Jayden H
Coon Rapids

About Us

Our History

We have been operating in the Twin Cities for over 25 years.  In that time, we have grown from a team of 5 people and two vans at a single location to team of over 30 people, 15 service vehicles and 4 locations throughout the Twin Cities area.  

We are equipped to handle everything from a small residential water damage to large complex commercial losses.  This include everything from flooded basements, water damage from a broken pipe and sewer backups.  We also have a team of specialists trained in fire and smoke clean up.  So whether you had a small stove top fire or a fully involved house fire with smoke and soot damage throughout, we can respond to the clean up 24/7!

SERVPRO of Chaska/Chanhassen became our newest location in early 2020 when Scott Clemente, took over ownership and management of the business with the goal of providing the same exceptional service that we have been providing at our other locations for the last 20 years. 

We are now able to serve the Scott County and Carver County areas long with the broader Minneapolis area with this and our three other locations:

We look forward to continuing to grow with the communities in which we are located by providing exceptional customer service and being active, positive members of ALL of the communities we serve!  Please keep an eye out for us at Fire Department Open Houses, local grand openings and parades! 

Our Commitment to Quality

At SERVPRO of Chaska/Chanhassen quality comes first.  This is part of our core values which state that we will always do whatever it takes to do right by our customers and that our team will always pursue any opportunity to learn and train and improve their skills.  This is evidenced by the over 60 IICRC certifications our team collectively holds.  

We understand that when we walk into a customers' home, they need the job done perfectly and efficiently.  Our 4.8+ rating on Google shows that our customers love our work!  

Highly Trained Technicians And An Investment In Technology

We we arrive on a job site, you can be assured that we are bringing the experience and tools and technology necessary to do the job properly and efficiently regardless of the size of the disaster: 

  • Over 25 IICRC Certified Technicians with over 150 years of experience
  • 15 service vehicles
  • Over 300 air movers and 75 commercial grade dehumidifiers
  • 19,000 square foot warehouse with secured climate controlled storage
  • All technicians have iPads with proprietary software to properly document the loss.
  • New and properly working equipment from thermal cameras, to wood floor rescue mat systems

Full Service Company

As a Minnesota licensed General Contractor, we can handle a job from start to finish.  That means not only cleaning up after fire, smoke and water damage but taking care of the repairs so you can get back to your life!  

We have reconstruction project managers on site and work with all insurance companies.

In addition to being able to conduct repair services, we also have technicians on staff that are certified in bio-hazard and crime scene clean up and mold clean up.

Scott Clemente
Scott Clemente
Owner of SERVPRO of Chaska / Chanhassen

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.