Emergency Water Extraction & Structural Drying Services

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SERVPRO of Oak Park / Ferndale
Our Google Reviews
(248) 246-0790
4.8
(60 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
60 Reviews
4.8
Leave Us A Review
Jon Steinhouse
6 months ago

SERVPRO of Oak Park/Ferndale was GREAT! they were in communication every step of the way. Cory and Dan made me feel at ease throughout the process. I would highly recommend them top anyone who needs their services

Erica Brockberg
7 months ago

Dan, Josh, and Al were extremely professional and efficient during a stressful time with a basement water leak. They communicated the problem in a way that I could understand it and took care of things extremely quickly and cleaned up after. Plus they were just really nice guys. Highly recommend

Rob Birnbaum
9 months ago

From interacting with Erick on the restoration to working with Jack Pesha on the scheduling of the reconstruction, I couldn't be happier with the results. My kitchen looks exactly the way it did (maybe even better) than it did before the leak. Both went above and beyond to make sure I was happy with all the work.

Edgar Villanueva
9 months ago

ServPro was quick on the scene, early in the morning of our house flood and got right to work from the get go. Daniel was very helpful in explaining the process and getting his team to work on boxing up all our items and moving them out promptly once the PODs were ordered to our house. At this juncture, ServPro has completed the Mitigation process and we are comfortable enough to now move forward and use them in the Recon portion of our house restore.

deborah zukin
9 months ago

They arrived same day as contacted and also showed up on time. Courteous, knowledgeable and friendly. Very responsive

Tedd McEachern
12 months ago

Great customer service and saved me money! This was the easiest part of dealing with a roof leak. I had water damage to a small spot in my 2nd floor ceiling that occurred months ago, I ended up getting a new roof and then had a mold inspection conducted by a 3rd party afterwards to determine next steps. The mold report did not find signs in the air, but still recommended remediation. I called ServPro of Ferndale to get a 2nd opinion and help on next steps. Gino looked at my mold report, came over the next day looked at my concern, went into my attic and gave me an honest opinion. Thank you!

Sara Spunky
over 1 year ago

Amazing, friendly and informative team. Very professional and helpful for my family during our time of need. Packing our belongings with care and helping organize our things really took a lot of stress off us in a stressful situation. Thank you again Servpro! Highly recommend! 5 stars 🌟

Anthony Cascioli
over 1 year ago

Hands down best provider for service with anything dealing with all issues surrounding any type of home issue or loss. Very professional and friendly, helpful and honest. I wish to never have to use this type of service again but if I do I will definitely call this team again. 10/10 id give 50 stars if I could

kelsey dean
over 1 year ago

Erick and his team were incredible in the process of getting our home dried after a pipe leak. They were communicative, educational, and responsive to all of my questions. They got the mitigation tools into our home quickly and took care of moving furniture / flooring / cabinetry all in-house which made scheduling much easier. And, they handled communication with my insurance company to make sure that we received coverage for the work being done. Thank you all!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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