SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties

Our Google Reviews
(616) 647-4300
4.9
(211 reviews)

Service Areas

Northeast Grand Rapids, MI | Ada, MI | Ionia, MI | Comstock Park, MI | Belmont, MI | Alto, MI | Greenville, MI | Rockford, MI | Belding, MI | Lowell, MI | Portland, MI | Cedar Springs, MI | Lake Odessa, MI | Lakeview, MI | Sand Lake, MI | Saranac, MI | Stanton, MI | Sheridan, MI | Carson City, MI

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

All work completed was great! SERVPRO treated me very well and I'm pleased with the services provided.

Sandy M
Grant

I was very impressed with their response and efficiency. I would strongly recommend their service! The SERVPRO team of Dan, Branden, Simon and Steve were Excellent and knew their stuff!

Roger C
Belmont

I highly recommend SERVPRO to anyone! If you want quick, reliable, friendly and great service....GIVE THEM A CALL!!! "Big Props to the Team Members Eric, Simon, Steve and Ben!" Thank you

Roger Y
Kentwood

They did an outstanding job for me and my family!

Chad K
Walkerville

Professional and Personable!

Daniel D
Grand Rapids

These guys have been fantastic! They answered my questions before I can ask. They clean up after themselves, I'm so glad we are dealing with SERVPRO

Nancy C
Grandville

Customer service both on the phone and in person are 2nd to none. Thank you!

Tom M
Rockford

Team Casey, Branden and Chad did a great job and were extremely helpful! I really appreciated the clarification with everything

Emily L
GRAND RAPIDS

Extremely pleased with every aspect of this restoration! Communication was EXCELLENT!!

Shirley G
Norton Shores

All work completed was great! SERVPRO treated me very well and I'm pleased with the services provided.

Sandy M
Grant

I was very impressed with their response and efficiency. I would strongly recommend their service! The SERVPRO team of Dan, Branden, Simon and Steve were Excellent and knew their stuff!

Roger C
Belmont

I highly recommend SERVPRO to anyone! If you want quick, reliable, friendly and great service....GIVE THEM A CALL!!! "Big Props to the Team Members Eric, Simon, Steve and Ben!" Thank you

Roger Y
Kentwood

They did an outstanding job for me and my family!

Chad K
Walkerville

Professional and Personable!

Daniel D
Grand Rapids

These guys have been fantastic! They answered my questions before I can ask. They clean up after themselves, I'm so glad we are dealing with SERVPRO

Nancy C
Grandville

Customer service both on the phone and in person are 2nd to none. Thank you!

Tom M
Rockford

Team Casey, Branden and Chad did a great job and were extremely helpful! I really appreciated the clarification with everything

Emily L
GRAND RAPIDS

Extremely pleased with every aspect of this restoration! Communication was EXCELLENT!!

Shirley G
Norton Shores

About Us

Our History

With over 15 years of experience, SERVPRO of North East Grand Rapids / Ionia & Montcalm Counties has been serving the Grand Rapids area, as well as Ionia & Montcalm counties and their neighboring communities for years. Through experience and compassion, we have gained a reputation as the premier restoration service in our community. Owners Brent and Jessica Griffioen go above and beyond for their clients and employees, treating everyone as a part of their family. The same compassion applies to the services our franchise location offers. We understand that every job is unique and must be handled delicately to ensure that all parties are satisfied when the process is over.

Commitment to Our Community

We work with both homeowners and local businesses to offer the highest possible standard of professionalism and safety. We pride ourselves on the honest inspections for your home with concerns of damage from anything from water to bio-hazard issues. We are a preferred vendor for large insurance companies and participate by invitation in structured vendor programs and contracts. We have developed relationships with insurance companies that create an easy work environment within your home that makes your policy claims efficient and worry free. Our company goal is to help minimize the interruption and make your disaster “Like it never even happened.”

Full Service

SERVPRO of NE Grand Rapids / Ionia & Montcalm counties specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage. We also specialize in Mold remediation, Biohazard clean up, Hoarder clean up, and Vandalism restoration. Our professional employees are also the experts in Coronavirus cleaning services, and have been trained to follow the highest standard of clean while also following CDC guidelines. 

Trained Employees

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North East Grand Rapids.

Why SERVPRO?

Our motto is "Like it never even happened." We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business, and have gained the reputation as the premier water, fire and mold remediation services in the North East Grand Rapids Michigan Community, as well as in the Ionia and Montcalm counties community.  

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Brent & Jessica Griffioen
Brent & Jessica Griffioen
Owners of SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.