
Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
- Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.


Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services


Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.


Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry


Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more


Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Had a flood in our cottage last September causing a lot of damage. Called and spoke with Melissa Mueller and Pete Anderson who wwere exceptional going over everything, getting the crew together and restoring the 3 rooms that were in bad shape. The guys that worked on our place did exceptionally fantastic work and made it look like a brand new place. Would recommend this company for any restoration needed. Fantastic job to everyone who made our cottage look brand new.
House meticulously dried after water leakage and cleaned Would highly recommend their Service. Casey was the agent who guided us through the process. Well done Casey!
We had a pipe burst under our kitchen sink..it flooded our kitchen, dining, halls and guest bedroom. Jess DePree and his team came in and took such good care of our home and us. His professionalism was top notch as was his knowledge on getting us back to good as soon as possible. He was here when he said he would be, he checked in on us often and always answered when we called. Even though our home was a disaster, he made us feel like everything was going to be okay, and he would see to it! Thank you Jess!! We really appreciate you.
They did a good job. Jess DePree was professional and answered all my questions. Much appreciated.
Jess and team did an amazing job with handling our flood loss. They arrived quickly and worked with professionalism. I’m so glad we used them. Thank you!
Very courteous and professional. Cleanup was amazing. Men worked late into the night. Austin, Esa and Jess were wonderful. This is always a trying time and they were so encouraging
After having our kitchen flood and our hard wood floors very warped, servepro did an amazing job restoring them as well as making sure to monitor them on the daily. We had multiple great workers come out, however Jess DePree was who I communicated with and he made sure to explain everything that I needed. We would recommend and use their services in the future.
Jess helped us out as we dealt with a mold issue. Thanks!
Servpro’s reconstruction team did an amazing job. The repairs are flawless — I can’t tell the difference between the original structure and the work they completed. Melissa Mueller was outstanding throughout the entire project. She went above and beyond, even saving me several dollars by negotiating directly with my insurance company. Highly recommended.
