About Us
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SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties
About Us
Our History
With over 15 years of experience, SERVPRO of North East Grand Rapids / Ionia & Montcalm Counties has been serving the Grand Rapids area, as well as Ionia & Montcalm counties and their neighboring communities for years. Through experience and compassion, we have gained a reputation as the premier restoration service in our community. Owners Brent and Jessica Griffioen go above and beyond for their clients and employees, treating everyone as a part of their family. The same compassion applies to the services our franchise location offers. We understand that every job is unique and must be handled delicately to ensure that all parties are satisfied when the process is over.
Commitment to Our Community
We work with both homeowners and local businesses to offer the highest possible standard of professionalism and safety. We pride ourselves on the honest inspections for your home with concerns of damage from anything from water to bio-hazard issues. We are a preferred vendor for large insurance companies and participate by invitation in structured vendor programs and contracts. We have developed relationships with insurance companies that create an easy work environment within your home that makes your policy claims efficient and worry free. Our company goal is to help minimize the interruption and make your disaster “Like it never even happened.”
Full Service
SERVPRO of NE Grand Rapids / Ionia & Montcalm counties specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage. We also specialize in Mold remediation, Biohazard clean up, Hoarder clean up, and Vandalism restoration. Our professional employees are also the experts in Coronavirus cleaning services, and have been trained to follow the highest standard of clean while also following CDC guidelines.
Trained Employees
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North East Grand Rapids.
Why SERVPRO?
Our motto is "Like it never even happened." We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business, and have gained the reputation as the premier water, fire and mold remediation services in the North East Grand Rapids Michigan Community, as well as in the Ionia and Montcalm counties community.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- RRRP - Lead-Based Paint Activities and Renovation
- ASD - Applied Structural Drying Technician
- UFT - Upholstery & Fabric Cleaning Technician
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- IICRC Certified Firm
- OCT - Odor Control Technician
- CCT - Carpet Cleaning Technician
Payment Info
The following cards are accepted:Awards
- Millionaires Platinum
- Double Volume Award
- Chairman's Bronze
- Millionaires Platinum
Affiliations
- Michigan School Board Officials
- Rockford Area Chamber of Commerce
- Fremont Area Chamber of Commerce
- Grand Rapids Area Chamber of Commerce
- Michigan Association in Independent agents
- Institute of Inspection, Cleaning and Restoration
- Blue Goose Adjuster Association
What our
customers are saying
Extremely pleased with every aspect of this restoration! Communication was EXCELLENT!!
All work completed was great! SERVPRO treated me very well and I'm pleased with the services provided.
I highly recommend SERVPRO to anyone! If you want quick, reliable, friendly and great service....GIVE THEM A CALL!!! "Big Props to the Team Members Eric, Simon, Steve and Ben!" Thank you
Thank you SERVPRO of NE GR for coming to the rescue to dry out our soaked wood floors. The staff was professional every step of the way. I will recommend this group to family and friends. THANK YOU!
I am so sorry I didn't look around while in the basement with you. I was so pleased with the floors and ceilings, that I did not look at the walls. Imagine my shock when I finally did see them! Your guys did such an excellent job and I love going down there now that I can breathe okay. It makes a world of difference in the house, and you made a world of difference IN MY LIFE!
Thank you again for an awesome cleaning job!
I was very impressed with their response and efficiency. I would strongly recommend their service! The SERVPRO team of Dan, Branden, Simon and Steve were Excellent and knew their stuff!
Team Casey, Branden and Chad did a great job and were extremely helpful! I really appreciated the clarification with everything
Customer service both on the phone and in person are 2nd to none. Thank you!
These guys have been fantastic! They answered my questions before I can ask. They clean up after themselves, I'm so glad we are dealing with SERVPRO
Extremely pleased with every aspect of this restoration! Communication was EXCELLENT!!
All work completed was great! SERVPRO treated me very well and I'm pleased with the services provided.
I highly recommend SERVPRO to anyone! If you want quick, reliable, friendly and great service....GIVE THEM A CALL!!! "Big Props to the Team Members Eric, Simon, Steve and Ben!" Thank you
Thank you SERVPRO of NE GR for coming to the rescue to dry out our soaked wood floors. The staff was professional every step of the way. I will recommend this group to family and friends. THANK YOU!
I am so sorry I didn't look around while in the basement with you. I was so pleased with the floors and ceilings, that I did not look at the walls. Imagine my shock when I finally did see them! Your guys did such an excellent job and I love going down there now that I can breathe okay. It makes a world of difference in the house, and you made a world of difference IN MY LIFE!
Thank you again for an awesome cleaning job!
I was very impressed with their response and efficiency. I would strongly recommend their service! The SERVPRO team of Dan, Branden, Simon and Steve were Excellent and knew their stuff!
Team Casey, Branden and Chad did a great job and were extremely helpful! I really appreciated the clarification with everything
Customer service both on the phone and in person are 2nd to none. Thank you!
These guys have been fantastic! They answered my questions before I can ask. They clean up after themselves, I'm so glad we are dealing with SERVPRO