Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Grand Traverse Area

Our Google Reviews
(231) 943-9750
4.3
(56 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Grand Traverse Area we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

This is to thank the SERVPRO Staff for the prompt and thoughtful help with the flood at 3798 Leeside.  

 Jon English and Lindsay Griffin were my contacts.  Since the property is a rented apartment,  the project was demanding as to time and tenant satisfaction.  SERVPRO met those demands handily.

 Jon and Lindsay deserve my special thanks.  I would appreciate it if the other Grand Traverse Staff and Superiors would see this note as well.

 Allstate and SERVPRO coordinated on the project smoothly . I have sent a thank you note also to Allstate.

Richard
Traverse City

I want to say how professional and kind, Tim and his crew were.  They did a fine job of it all!  They worked hard and did a quick and efficient job.  I respect that.

Jan
Traverse City

Dave is an excellent professional.  It was a pleasure having him in our home handling our water adventure.  Thank you!

Ron
Traverse City

These guys were excellent: very kind and caring.  Yes they are all 10's, I would have them back!

Linda
Traverse City

I want to thank you sincerely for your professionalism and expeditious attention to our problem in our time of need.  I know you see much worse everyday, but indeed this was major to us.

And - I want to formally mention the outstanding job Barry and your team have been performing at our home.  They have all been great and he especially is an outstanding employee.

You run a first class operation!

John
Kewadin

The staff was phenomenal in assessing the situation and handling every step of the process without getting overwhelmed.  There was a lot of stuff in a very tiny space and they made it seem like no big deal.  WE CAN'T THANK YOU ENOUGH!

Yvonne
Traverse City

I had SERVPRO a couple or years ago (plus or minus) when I had a water valve leak in lower level and you did a  great job—and this Spring when a power washer was used on the decks, we had no idea a spigot had frozen during the winter and water came in between exterior and interior walls—a major surprise--so I automatically called you and another great job.  I would highly recommend SERVPRO.  THANKS!!

Alice
Traverse City

We want to thank SERVPRO of Grand Traverse Area, especially Preston and his crew, for the fantastic job they did putting our home back in order.  We are very appreciative of the care and respect Preston and his crew showed us.  We would not hesitate to use your services again.

Mike & Paula
Traverse City

We were extremely pleased with the prompt and professional service given to us by Jessica, Cody, David and Barry.  Their knowledge, performance and friendliness made our unfortunate circumstance so much easier to tolerate.  Thank you!!

Vickie
Traverse City

This is to thank the SERVPRO Staff for the prompt and thoughtful help with the flood at 3798 Leeside.  

 Jon English and Lindsay Griffin were my contacts.  Since the property is a rented apartment,  the project was demanding as to time and tenant satisfaction.  SERVPRO met those demands handily.

 Jon and Lindsay deserve my special thanks.  I would appreciate it if the other Grand Traverse Staff and Superiors would see this note as well.

 Allstate and SERVPRO coordinated on the project smoothly . I have sent a thank you note also to Allstate.

Richard
Traverse City

I want to say how professional and kind, Tim and his crew were.  They did a fine job of it all!  They worked hard and did a quick and efficient job.  I respect that.

Jan
Traverse City

Dave is an excellent professional.  It was a pleasure having him in our home handling our water adventure.  Thank you!

Ron
Traverse City

These guys were excellent: very kind and caring.  Yes they are all 10's, I would have them back!

Linda
Traverse City

I want to thank you sincerely for your professionalism and expeditious attention to our problem in our time of need.  I know you see much worse everyday, but indeed this was major to us.

And - I want to formally mention the outstanding job Barry and your team have been performing at our home.  They have all been great and he especially is an outstanding employee.

You run a first class operation!

John
Kewadin

The staff was phenomenal in assessing the situation and handling every step of the process without getting overwhelmed.  There was a lot of stuff in a very tiny space and they made it seem like no big deal.  WE CAN'T THANK YOU ENOUGH!

Yvonne
Traverse City

I had SERVPRO a couple or years ago (plus or minus) when I had a water valve leak in lower level and you did a  great job—and this Spring when a power washer was used on the decks, we had no idea a spigot had frozen during the winter and water came in between exterior and interior walls—a major surprise--so I automatically called you and another great job.  I would highly recommend SERVPRO.  THANKS!!

Alice
Traverse City

We want to thank SERVPRO of Grand Traverse Area, especially Preston and his crew, for the fantastic job they did putting our home back in order.  We are very appreciative of the care and respect Preston and his crew showed us.  We would not hesitate to use your services again.

Mike & Paula
Traverse City

We were extremely pleased with the prompt and professional service given to us by Jessica, Cody, David and Barry.  Their knowledge, performance and friendliness made our unfortunate circumstance so much easier to tolerate.  Thank you!!

Vickie
Traverse City

About Us

Since 2002, SERVPRO of Grand Traverse Area has been helping people of the Grand Traverse Area and neighboring communities with fire and water damages in their homes and businesses.  Keith and Jessica Kinsey have the privilege of helping their neighbors restore their lives from fire and water damage.  We understate that every customer experience is unique, and we strive to minimize the interruption that has occurred and quickly make it "Like it never even happened."  Along with the support of the SERVPRO franchise system we have the resources available to respond to any size emergency disasters.

The dedication, training and compassion of our team is what helps SERVPRO of Grand Traverse Area deliver exceptional service to our customers.  Our Team draws on years of experience in property restoration.  From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore you property.

Keith, Jessica, and their team live and raise their families in this community.  We are invested in the future of our community and our customers' needs.  As we've grown, our mission has never changed.  We serve the people, businesses and organizations of the Grand Traverse Area that help make our community great by partnering with organizations such as Habitat for Humanity and Toys for Tots.

SERVPRO of Grand Traverse Area offers many services beyond fire and water cleanup; such as reconstruction services, bio-hazard cleanup, mold remediation, board-ups, duct cleaning and carpet cleaning to name a few.

If you would like to schedule service for your home or business, please call today!

Keith & Jessica Kinsey
Keith & Jessica Kinsey
Owners of SERVPRO of Grand Traverse Area

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.