About Us
Here to Help® 24/7.
SERVPRO of Grand Traverse Area
About Us
Since 2002, SERVPRO of Grand Traverse Area has been helping people of the Grand Traverse Area and neighboring communities with fire and water damages in their homes and businesses. Keith and Jessica Kinsey have the privilege of helping their neighbors restore their lives from fire and water damage. We understate that every customer experience is unique, and we strive to minimize the interruption that has occurred and quickly make it "Like it never even happened." Along with the support of the SERVPRO franchise system we have the resources available to respond to any size emergency disasters.
The dedication, training and compassion of our team is what helps SERVPRO of Grand Traverse Area deliver exceptional service to our customers. Our Team draws on years of experience in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore you property.
Keith, Jessica, and their team live and raise their families in this community. We are invested in the future of our community and our customers' needs. As we've grown, our mission has never changed. We serve the people, businesses and organizations of the Grand Traverse Area that help make our community great by partnering with organizations such as Habitat for Humanity and Toys for Tots.
SERVPRO of Grand Traverse Area offers many services beyond fire and water cleanup; such as reconstruction services, bio-hazard cleanup, mold remediation, board-ups, duct cleaning and carpet cleaning to name a few.
If you would like to schedule service for your home or business, please call today!
Service Area
Certifications
- ASD - Applied Structural Drying Technician
- IICRC Certified Firm
- OSHA - 30-hour General and/or Construction Industry Training Program
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- WRT - Water Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
Licenses
- General Contractor License: 2101193789
Payment Info
The following cards are accepted:Awards
- Millionaire's Platinum
- Millionaire's Silver
- Millionaire's Gold
- 10 Year Service Award
- Director's Platinum Award
- Director's Platinum Award
- Millionaire's Bronze Award
- Millionaire's Bronze Award
- Millionaire's Platinum
- Millionaire's Silver
- Millionaire's Bronze
Affiliations
- Indoor Air Quality Association
- Traverse City Chamber of Commerce
- Bay Area Insurance Association
- IICRC
- Benzie County Chamber of Commerce
- Grand Traverse Home Builders Association
- Grand Traverse Habitat for Humanity
- Grand Traverse Hospitality Association
What our
customers are saying
Staff was very friendly and helpful.
The emergency response team were very polite and fast! Great guys!
Treating the customer with sympathy during this event was very meaningful.
Very polite and helpful, wonderful job. Very impressed!
Very happy with the promptness and service provided!
They were a great help, professional and kind. They let me know all the steps they were taking in the process. I would recommend SERVPRO to anyone needing help. They are a life saver. Thank you SERVPRO.
Just a minor flood in comparison to some. The plumber suggested we contact SERVPRO & we're so glad we did. Unlike us, they knew exactly what needed to be done and proceeded like the pros they are. They made getting things dried out a lot easier than we could imagine, explaining everything as they proceeded. Hopefully we won't have this type of problem again, but if we should there's no doubt who we will call.
Again, I want to thank your team for being so professional, kind and understanding. I really had no clear idea what they were walking into. What they were able to accomplish, especially with the kitchen and bathroom was great. I can't say enough positive for your team. I am sure having to deal with me via phone and text added a bit to the challenge. I worked out well.
In the future I will be using your services for my house. And I will recommend y'all any time.
Professional, kind and attentive. Thank you for the great service!
Staff was very friendly and helpful.
The emergency response team were very polite and fast! Great guys!
Treating the customer with sympathy during this event was very meaningful.
Very polite and helpful, wonderful job. Very impressed!
Very happy with the promptness and service provided!
They were a great help, professional and kind. They let me know all the steps they were taking in the process. I would recommend SERVPRO to anyone needing help. They are a life saver. Thank you SERVPRO.
Just a minor flood in comparison to some. The plumber suggested we contact SERVPRO & we're so glad we did. Unlike us, they knew exactly what needed to be done and proceeded like the pros they are. They made getting things dried out a lot easier than we could imagine, explaining everything as they proceeded. Hopefully we won't have this type of problem again, but if we should there's no doubt who we will call.
Again, I want to thank your team for being so professional, kind and understanding. I really had no clear idea what they were walking into. What they were able to accomplish, especially with the kitchen and bathroom was great. I can't say enough positive for your team. I am sure having to deal with me via phone and text added a bit to the challenge. I worked out well.
In the future I will be using your services for my house. And I will recommend y'all any time.
Professional, kind and attentive. Thank you for the great service!