SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Gaylord & Cheboygan

Our Google Reviews
(989) 705-2400
4.8
(126 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

We recently used SERVPRO a few months ago for water restoration damage.  We were blessed to be given Amber for our project manager.  Amber did an amazing job...Amber who was extremely communicative and polite, always kept me up to date and with any changes.  The job was done with professionalism and items returned exactly on time, per our conversations.  I will highly recommend Amber for a project manager from SERVPRO to anyone.  Thank you for making the chaos less stressful.

Todd J.
Indian River

Continue doing a great job!  They kept me informed by calling first to say they were coming, very important during an emergency.  I  can't thank the Gaylord SERVPRO and crew enough.  They were professional, got here within reason and did a great job.  Thank you to the crew who made a stressful night less stressful!!!

Rita
Grayling

I am remiss in not posting sooner but on Dec. 28 th 2017 walked into a flooded mess these guys were on it from the start, can not say enough about how much damage they stopped from happening would recommend to anyone!

Scott
Gaylord

I was very impressed with the entire experience. All of the employees from SERVPRO were great. They were courteous, clean, and professional.

Patricia
Boyne City

Working with Shawn from your Gaylord office was helpful respectful and efficient to what our job entailed. All question were answered and bill was explained The guys who came to the house were clean and very helpful in explaining the process that would happen over a period of time. Did not leave a mess laid plastic down and cleaned up after themselves after every trip. Thank you for making this disaster seamless and short term. Would recommend the company anytime. Thanks again and good job team!

Mary
Central Lake

Our company has had continued quick response from SERVPRO for our COVID-19 cleanings. Your Gaylord & Cheboygan team have been great to work with. 

Janet
Sault Ste. Marie

Our insured's raved about Amber and the rest of your crew for doing such a god job for them on their water loss.  They really appreciate the great communication from them and could not say enough great things about SERVPRO.  Thank you for the great service.  I never have to worry about a claim when you guys are on it.

Michele
Indian River

Thank you for all of your help with our sewage loss.  Your crew, Dan, Josh and Jimmy did a fantastic job!  The plumbers had to come out this week and they were impressed with the job you guys did!  Again, thank you!

Shelly
Cheboygan

One of our clients suffered a water damage in their home due to an ice dam.  Here is what our customer had to say about the process. 

"During a physical inspection, Tim demonstrated widespread knowledge about the damages as well as repairs.  After paperwork, Tim pulled together a wonderful team of caring individuals who were a reflection of the care he had for my home!  Everyone, from contractors to the SERVPRO support staff were corteous and showed respect for my home during their work!  I appreciate SERVPRO and the services your company provides!  I especially appreciate Tim and his ability to execute to the satisfaction and beyond of me the client.  I appreciate deeply having access to such services in Northern Michigan, which means a huge THUMBS UP and loads of gratitude to the parent company, its franchisees and all the employees and service providers!"

Lynde
Indian River

We recently used SERVPRO a few months ago for water restoration damage.  We were blessed to be given Amber for our project manager.  Amber did an amazing job...Amber who was extremely communicative and polite, always kept me up to date and with any changes.  The job was done with professionalism and items returned exactly on time, per our conversations.  I will highly recommend Amber for a project manager from SERVPRO to anyone.  Thank you for making the chaos less stressful.

Todd J.
Indian River

Continue doing a great job!  They kept me informed by calling first to say they were coming, very important during an emergency.  I  can't thank the Gaylord SERVPRO and crew enough.  They were professional, got here within reason and did a great job.  Thank you to the crew who made a stressful night less stressful!!!

Rita
Grayling

I am remiss in not posting sooner but on Dec. 28 th 2017 walked into a flooded mess these guys were on it from the start, can not say enough about how much damage they stopped from happening would recommend to anyone!

Scott
Gaylord

I was very impressed with the entire experience. All of the employees from SERVPRO were great. They were courteous, clean, and professional.

Patricia
Boyne City

Working with Shawn from your Gaylord office was helpful respectful and efficient to what our job entailed. All question were answered and bill was explained The guys who came to the house were clean and very helpful in explaining the process that would happen over a period of time. Did not leave a mess laid plastic down and cleaned up after themselves after every trip. Thank you for making this disaster seamless and short term. Would recommend the company anytime. Thanks again and good job team!

Mary
Central Lake

Our company has had continued quick response from SERVPRO for our COVID-19 cleanings. Your Gaylord & Cheboygan team have been great to work with. 

Janet
Sault Ste. Marie

Our insured's raved about Amber and the rest of your crew for doing such a god job for them on their water loss.  They really appreciate the great communication from them and could not say enough great things about SERVPRO.  Thank you for the great service.  I never have to worry about a claim when you guys are on it.

Michele
Indian River

Thank you for all of your help with our sewage loss.  Your crew, Dan, Josh and Jimmy did a fantastic job!  The plumbers had to come out this week and they were impressed with the job you guys did!  Again, thank you!

Shelly
Cheboygan

One of our clients suffered a water damage in their home due to an ice dam.  Here is what our customer had to say about the process. 

"During a physical inspection, Tim demonstrated widespread knowledge about the damages as well as repairs.  After paperwork, Tim pulled together a wonderful team of caring individuals who were a reflection of the care he had for my home!  Everyone, from contractors to the SERVPRO support staff were corteous and showed respect for my home during their work!  I appreciate SERVPRO and the services your company provides!  I especially appreciate Tim and his ability to execute to the satisfaction and beyond of me the client.  I appreciate deeply having access to such services in Northern Michigan, which means a huge THUMBS UP and loads of gratitude to the parent company, its franchisees and all the employees and service providers!"

Lynde
Indian River

About Us

Founded in 1967, The SERVPRO® Franchise system is most widely known for their fire and water cleanup and restoration services. The network of individually owned and operated franchises responds to property damage emergencies, restoration and cleaning services. SERVPRO® responds to emergencies ranging from small individual residential disasters to multi-million dollar, large-loss commercial damages, providing coverage in all 50 states, as well as Canada. 

The SERVPRO® franchise system has grown to over 1,800 individually owned and operated franchises. Originally, Doug Bailey and his wife moved to Northern Michigan and started the SERVPRO® of Gaylord & Cheboygan franchise. After establishing the Gaylord & Cheboygan territory in 2000, Doug then began expanding and running a franchise in the Upper Peninsula in 2009. In late 2019, another expansion was made which added the SERVPRO® of Bellaire, Kalkaska, Lake City & Grayling to the servicing area. 

The Northern Michigan franchise has been ranked in the top 100 SERVPRO® franchises for several years in a row. A large portion of the growth Doug attributes to the compassion and customer service that the entire team possesses when helping customers in their time of need. They have earned the trust of many insurance companies, property managers, business owners, and the communities with their presence within all of the Northern Michigan Communities they serve. Doug and his entire team's knowledge of the industry, their work ethic, and well known presence since 2000 has made us an industry leader in the Restoration and Cleaning Services throughout Northern Michigan. 

Our administrative office, warehouse space and storage units are located in Gaylord and expand throughout several Northern Michigan counties. Nearly 50 employees are on staff and several subcontractors are located throughout the operating territories offering many services beyond the fire and water cleanup and restoration services including: asbestos abatement, commercial cleaning, trauma scene cleanup, disaster preparedness consulting with our Emergency Ready Plan, contents inventory, and reconstruction services.

We continue to grow and prove that we are the premier cleaning and restoration company in Northern Michigan as a result of our team consistently providing excellent and professional customer care, great work product, and a willingness to apply our education and training set forth by our devoted leader Douglas Bailey. Doug provides for his employees opportunities for growth, continuing education and training opportunities, and most importantly a positive work space. 

The communities we serve have played a large role in our growth accomplishments and we are very thankful for that. We are proud and honored to be a part of these local communities. We are grateful for their trust in our services and staff. 

Douglas & Joshua B. Bailey, Daniel G. Preston
Douglas & Joshua B. Bailey, Daniel G. Preston
Owners of SERVPRO of Gaylord & Cheboygan

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.