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What our
customers are saying

I am a business owner of 34 years, I wanted to let Cody and Andy know how friendly and professional they were! 

Jack
Gaylord

Jamie, 

You and your team did an excellent job of ridding our home of mold. Thank you for making a bad situation sooooooo much easier! We enjoyed getting to know you and think of you as a friend.

Marcia and Dace
Gaylord

Better than I could have dreamed! Everything is so clean. Better than before it happened.

Julie
Gaylord

Everyone who did repair work were great! Roofers, porch and garage repair, etc. Tim especially was the best.

Mary Ann T.
Waters

The SERVPRO people were very friendly and went beyond their responsibilities to assist us in different areas. Shawn Lupton was outstanding.

First United Methodist Church
Gaylord

They completed the job and I was extremely happy with the results. 

Linda
Boyne City

Thank you for the wonderful and professional job that Josh and his crew did at my house. Josh represents the company well. 

Patrick
Cheboygan

Thank you SERVPRO for taking care of Jeff & Nicole's family by getting right on this! We really appreciate your professionalism. 

The Wiebe's
Gaylord

I used SERVPRO of Gaylord & Cheboygan 8-10 years ago, and again this year. Thank you for everything!

Jan
Bellaire

I am a business owner of 34 years, I wanted to let Cody and Andy know how friendly and professional they were! 

Jack
Gaylord

Jamie, 

You and your team did an excellent job of ridding our home of mold. Thank you for making a bad situation sooooooo much easier! We enjoyed getting to know you and think of you as a friend.

Marcia and Dace
Gaylord

Better than I could have dreamed! Everything is so clean. Better than before it happened.

Julie
Gaylord

Everyone who did repair work were great! Roofers, porch and garage repair, etc. Tim especially was the best.

Mary Ann T.
Waters

The SERVPRO people were very friendly and went beyond their responsibilities to assist us in different areas. Shawn Lupton was outstanding.

First United Methodist Church
Gaylord

They completed the job and I was extremely happy with the results. 

Linda
Boyne City

Thank you for the wonderful and professional job that Josh and his crew did at my house. Josh represents the company well. 

Patrick
Cheboygan

Thank you SERVPRO for taking care of Jeff & Nicole's family by getting right on this! We really appreciate your professionalism. 

The Wiebe's
Gaylord

I used SERVPRO of Gaylord & Cheboygan 8-10 years ago, and again this year. Thank you for everything!

Jan
Bellaire

About Us

Founded in 1967, The SERVPRO® Franchise system is most widely known for their fire and water cleanup and restoration services. The network of individually owned and operated franchises responds to property damage emergencies, restoration and cleaning services. SERVPRO® responds to emergencies ranging from small individual residential disasters to multi-million dollar, large-loss commercial damages, providing coverage in all 50 states, as well as Canada. 

The SERVPRO® franchise system has grown to over 1,800 individually owned and operated franchises. Originally, Doug Bailey and his wife moved to Northern Michigan and started the SERVPRO® of Gaylord & Cheboygan franchise. After establishing the Gaylord & Cheboygan territory in 2000, Doug then began expanding and running a franchise in the Upper Peninsula in 2009. In late 2019, another expansion was made which added the SERVPRO® of Bellaire, Kalkaska, Lake City & Grayling to the servicing area. 

The Northern Michigan franchise has been ranked in the top 100 SERVPRO® franchises for several years in a row. A large portion of the growth Doug attributes to the compassion and customer service that the entire team possesses when helping customers in their time of need. They have earned the trust of many insurance companies, property managers, business owners, and the communities with their presence within all of the Northern Michigan Communities they serve. Doug and his entire team's knowledge of the industry, their work ethic, and well known presence since 2000 has made us an industry leader in the Restoration and Cleaning Services throughout Northern Michigan. 

Our administrative office, warehouse space and storage units are located in Gaylord and expand throughout several Northern Michigan counties. Nearly 50 employees are on staff and several subcontractors are located throughout the operating territories offering many services beyond the fire and water cleanup and restoration services including: asbestos abatement, commercial cleaning, trauma scene cleanup, disaster preparedness consulting with our Emergency Ready Plan, contents inventory, and reconstruction services.

We continue to grow and prove that we are the premier cleaning and restoration company in Northern Michigan as a result of our team consistently providing excellent and professional customer care, great work product, and a willingness to apply our education and training set forth by our devoted leader Douglas Bailey. Doug provides for his employees opportunities for growth, continuing education and training opportunities, and most importantly a positive work space. 

The communities we serve have played a large role in our growth accomplishments and we are very thankful for that. We are proud and honored to be a part of these local communities. We are grateful for their trust in our services and staff. 

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Douglas & Joshua B. Bailey, Daniel G. Preston
Douglas & Joshua B. Bailey, Daniel G. Preston
Owners of SERVPRO of Gaylord & Cheboygan

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.