Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Eaton County, SERVPRO of Clinton & Gratiot Counties and SERVPRO of Lansing & Holt

Our Google Reviews
(517) 541-1170
4.6
(197 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Eaton County, SERVPRO of Clinton & Gratiot Counties and SERVPRO of Lansing & Holt we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO of Eaton County, Clinton and Gratiot Counties, Lansing & Holt office staff was courteous and helpful, the on-site staff was knowledgeable and clearly explained the restoration process throughout the entirety of the job.

Jim Jerzak
Grand Ledge

SERVPRO of Eaton County, Clinton and Gratiot Counties, Lansing & Holt  personnel were knowledgeable and professional. I would recommend them to friends and family

Stasi Oliver
Lansing

I would use SERVPRO of Eaton County, Clinton and Gratiot County, Lansing & Holt for future cleaning or restoration needs, and would definitely recommend them to my friends and family.

Brian Adams
Grand Ledge

I was satisfied with the overall services performed by SERVPRO of Eaton County, Clinton and Gratiot Counties, Lansing & Holt, and would have them back if I need their services in the future.

Sam Masaad
Lansing

Derek and Justin did a fantastic job. Their customer service was outstanding!

Raul Torres
Lansing

Taylor, Jadyn, Cody and Brandon were all very professional and answered all our questions about the demo and remediation. Taylor was very proactive in advising what was going to occur, timelines and any necessary decision points. I’d highly recommend SERVPRO and use their services again.

Rob
Lansing

I would use SERVPRO of Eaton County, Clinton and Gratiot Counties, Lansing & Holt for future cleaning and/or restoration needs, and I would definitely recommend their services to my family, friends, and co-workers. 

Lucy Reeves
East Lansing

We have been really impressed with the level of service SERVPRO has provided

Kyle Ranney
St. Johns

SERVPRO in Charlotte, MI was great when we really needed them for our basement flood. They came quickly and were kind and professional! They did a great job on our basement and the staff we met were all wonderful worked hard and did a great job! We are very appreciative to you all for taking care of us and can’t thank you all enough! The best!!!

Lori Eastman
Charlotte

SERVPRO of Eaton County, Clinton and Gratiot Counties, Lansing & Holt office staff was courteous and helpful, the on-site staff was knowledgeable and clearly explained the restoration process throughout the entirety of the job.

Jim Jerzak
Grand Ledge

SERVPRO of Eaton County, Clinton and Gratiot Counties, Lansing & Holt  personnel were knowledgeable and professional. I would recommend them to friends and family

Stasi Oliver
Lansing

I would use SERVPRO of Eaton County, Clinton and Gratiot County, Lansing & Holt for future cleaning or restoration needs, and would definitely recommend them to my friends and family.

Brian Adams
Grand Ledge

I was satisfied with the overall services performed by SERVPRO of Eaton County, Clinton and Gratiot Counties, Lansing & Holt, and would have them back if I need their services in the future.

Sam Masaad
Lansing

Derek and Justin did a fantastic job. Their customer service was outstanding!

Raul Torres
Lansing

Taylor, Jadyn, Cody and Brandon were all very professional and answered all our questions about the demo and remediation. Taylor was very proactive in advising what was going to occur, timelines and any necessary decision points. I’d highly recommend SERVPRO and use their services again.

Rob
Lansing

I would use SERVPRO of Eaton County, Clinton and Gratiot Counties, Lansing & Holt for future cleaning and/or restoration needs, and I would definitely recommend their services to my family, friends, and co-workers. 

Lucy Reeves
East Lansing

We have been really impressed with the level of service SERVPRO has provided

Kyle Ranney
St. Johns

SERVPRO in Charlotte, MI was great when we really needed them for our basement flood. They came quickly and were kind and professional! They did a great job on our basement and the staff we met were all wonderful worked hard and did a great job! We are very appreciative to you all for taking care of us and can’t thank you all enough! The best!!!

Lori Eastman
Charlotte

About Us

  • LOCAL OWNER

Joshua Ingersoll has owned SERVPRO of Eaton County since November 2021, having purchased the franchise from the former owners.  He and his wife live locally, and have built strong ties to the communities in which they live.  Every one of our 20+ employees lives in the local community, and we are proud to support and work within our service areas.

  • COMMUNITY INVOLVEMENT

As a company, we are heavily involved in the local chambers of commerce, and sponsors of multiple community events in Charlotte, Dewitt, Ithica, Lansing, Holt, and more.  In addition to deep ties in the local community, we are also supporters of multiple local community initiatives and organizations including the Charlotte Fire Department's annual Christmas Kiddies, local food pantries, and Rotary groups.

  • OUR TEAM

Our team draws on decades of experience in property restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

  • WHY SERVPRO?

SERVPRO of Eaton County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."  SERVPRO of Eaton County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We can also mitigate mold and mildew from your home or business.

With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Eaton County.  If you would like to schedule service for your home or business, please call today!  Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Joshua A. Ingersoll, Dean M. Dingman, Eric D. Chesser
Joshua A. Ingersoll, Dean M. Dingman, Eric D. Chesser
Owners of SERVPRO of Eaton County, SERVPRO of Clinton & Gratiot Counties and SERVPRO of Lansing & Holt

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.