Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Bellaire, Kalkaska, Lake City & Grayling

Our Google Reviews
(231) 564-4014
5.0
(24 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Bellaire, Kalkaska, Lake City & Grayling we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Good professional job!

Thomas
Alanson

I was impressed with the customer service and the front desk handing it off to the project manager Josh, to quickly perform the immediate services to handle the water restoration. 

Charles
Gaylord

Josh and crew were extremely responsive (during a pandemic!), professional, and personable in taking care of extensive water damage in our daughter's bedroom. If I could leave more than 5 stars I would.

Boyd
Petoskey

Don’t call anyone else for your flood clean up or contracting work. Our condo flooded while we were 2,000 miles away and had to be taken down to the studs and totally redone. When we hired Doug Bailey and SERVPRO, they took charge and got it done well, and right! We trust Doug and his team without question. Doug is a man of his word, and so are the people he hires. Save yourself some time and agony and hire Doug and SERVPRO first!

Natalie
Kalkaska

Great service from SERVPRO! I had a leak in my upstairs bathroom that also damaged the bathroom directly below. SERVPRO's immediate response very much helped to relieve a stressful situation. The SERVPRO team was fast, friendly, and knowledgeable. Thank you SERVPRO. Great job!

Thor
Cheboygan

I just want to say thank you, I walked into a flooded house and SERVPRO had someone there within 6 hours to start the clean-up. So glad I called you. The tryout has gone well and now the restoration begins. Thank you, thank you, thank you! 

James
Frederic

Everyone did a wonderful job and were professional and courteous. Very wonderful and compassionate organization. Thank you for everything you've all done! 

Catherine
Roscommon

Very professional with great service! They were clean and organized.

Robert
Boyne Falls

Josh was very responsive and professional in answering all questions and concerns in a prompt and courteous manner. 

Rosa
Central Lake

Good professional job!

Thomas
Alanson

I was impressed with the customer service and the front desk handing it off to the project manager Josh, to quickly perform the immediate services to handle the water restoration. 

Charles
Gaylord

Josh and crew were extremely responsive (during a pandemic!), professional, and personable in taking care of extensive water damage in our daughter's bedroom. If I could leave more than 5 stars I would.

Boyd
Petoskey

Don’t call anyone else for your flood clean up or contracting work. Our condo flooded while we were 2,000 miles away and had to be taken down to the studs and totally redone. When we hired Doug Bailey and SERVPRO, they took charge and got it done well, and right! We trust Doug and his team without question. Doug is a man of his word, and so are the people he hires. Save yourself some time and agony and hire Doug and SERVPRO first!

Natalie
Kalkaska

Great service from SERVPRO! I had a leak in my upstairs bathroom that also damaged the bathroom directly below. SERVPRO's immediate response very much helped to relieve a stressful situation. The SERVPRO team was fast, friendly, and knowledgeable. Thank you SERVPRO. Great job!

Thor
Cheboygan

I just want to say thank you, I walked into a flooded house and SERVPRO had someone there within 6 hours to start the clean-up. So glad I called you. The tryout has gone well and now the restoration begins. Thank you, thank you, thank you! 

James
Frederic

Everyone did a wonderful job and were professional and courteous. Very wonderful and compassionate organization. Thank you for everything you've all done! 

Catherine
Roscommon

Very professional with great service! They were clean and organized.

Robert
Boyne Falls

Josh was very responsive and professional in answering all questions and concerns in a prompt and courteous manner. 

Rosa
Central Lake

About Us

Founded in 1967, The SERVPRO® Franchise system is most widely known for their fire and water cleanup and restoration services. The network of individually owned and operated franchises responds to property damage emergencies, restoration and cleaning services. SERVPRO® responds to emergencies ranging from small individual residential disasters to multi-million dollar, large-loss commercial damages, providing coverage in all 50 states, as well as Canada. 

The SERVPRO® franchise system has grown to over 1,800 individually owned and operated franchises. Originally, Doug Bailey and his wife moved to Northern Michigan and started the SERVPRO® of Gaylord & Cheboygan franchise. After establishing the Gaylord & Cheboygan territory in 2000, Doug then began expanding and running a franchise in the Upper Peninsula in 2009. In late 2019, another expansion was made which added the SERVPRO® of Bellaire, Kalkaska, Lake City & Grayling to the servicing area. 

The Northern Michigan franchise has been ranked in the top 100 SERVPRO® franchises for several years in a row. A large portion of the growth Doug attributes to the compassion and customer service that the entire team possesses when helping customers in their time of need. They have earned the trust of many insurance companies, property managers, business owners, and the communities with their presence within all of the Northern Michigan Communities they serve. Doug and his entire team's knowledge of the industry, their work ethic, and well known presence since 2000 has made us an industry leader in the Restoration and Cleaning Services throughout Northern Michigan. 

Our administrative office, warehouse space and storage units are located in Gaylord and expand throughout several Northern Michigan counties. Nearly 50 employees are on staff and several subcontractors are located throughout the operating territories offering many services beyond the fire and water cleanup and restoration services including: asbestos abatement, commercial cleaning, trauma scene cleanup, disaster preparedness consulting with our Emergency Ready Plan, contents inventory, and reconstruction services.

We continue to grow and prove that we are the premier cleaning and restoration company in Northern Michigan as a result of our team consistently providing excellent and professional customer care, great work product, and a willingness to apply our education and training set forth by our devoted leader Douglas Bailey. Doug provides for his employees opportunities for growth, continuing education and training opportunities, and most importantly a positive work space. 

The communities we serve have played a large role in our growth accomplishments and we are very thankful for that. We are proud and honored to be a part of these local communities. We are grateful for their trust in our services and staff. 

Douglas & Joshua B. Bailey, Daniel G. Preston
Douglas & Joshua B. Bailey, Daniel G. Preston
Owners of SERVPRO of Bellaire, Kalkaska, Lake City & Grayling

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.