A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Queen Anne's, Kent & Caroline Counties

Our Google Reviews
(443) 737-8776
5.0
(19 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Responsible and responsive with all the work they do. Quality of work is always efficient and top notch. Caring and understanding employees who look out for the home owners or clients, too keep there best interest in mind.

Ricky W.
Queenstown

Living on Kent Island, wet crawlspaces seem to be a way of life for us. When our sump pump failed and flooded our crawlspace, Tim Hooper and the SERVPRO of Queen Anne's guys were here immediately. They quickly mitigated the water and commenced drying out the area before mold could grow. Unfortunately, my duct work and hvac were under there, but Tim, Christian, Luke and Brandon were able to get all of the insulation and ducts cleaned out and dried. My crawlspace is actually in better shape now than it was before the flood. It is good to know that we have someone to rely on when disaster finds its way to our home. I highly recommend using this professional, courteous and friendly team. And we truly appreciated their "bedside manner" of breaking things to us gently as the problems revealed themselves. A true class act. If you need help, these are your guys....

Janeva B
Stevensville

When my house developed undetected pinholes in it's copper pipes and sustained a ton of damage, I was advised by friends to call Tim Hooper and SERVPRO of QA. Their reputation proceeded them. The SERVPRO of QA team of Tim, Christian, Brandon and Luke were extremely thorough in mitigating all or my water damage. They addressed every single aspect of my property damage Tim made sure that my family's needs were taken care of in every way, whether he was doing the work or not. Be it the painting, the drywall, the plumbing or the cabinetry. He made sure afterwards everything was in order and better than the way he found it. This mini disaster turned out to be a blessing in disguise. Our house looks better than it did before. Tim and the SERVPRO team did more than just clean up, they guided us every step of the way to making our house whole again, and for that, my family can't thank the SERVPRO of QA guys enough. The team has great leadership, and Tim is lucky to have such a dedicated crew with him.

Andy B
Stevensville

Tim Hooper and his team were amazing and so helpful. They came out so quickly and did a fantastic job explaining the entire process to us. They were very neat and got the job done in a timely manner. They exceeded all expectations. They were beyond friendly and professional and we could not have asked for a better experience. We highly recommend Tim and his team.

Kerri S
Arnold

Every stage of the process was on point and punctual, no details were missed. Tim Hooper and his team were thorough and showed compassion, which is much appreciated during such a stressful event as a basement flood. Highly recommend!

Rick H
Stevensville

Could not be more happy with the service from Tim and his team.. had a sump issue in our basement..right before the holidays and everything was taken care of.. highly recommend SERVPRO of Queen Anne's county..

Kris V
Centreville

Tim has a lot of character and it shows in the standards and quality of work of the SERVPRO team! Many thanks for the help.

Fred A
Annapolis

Tim and Courtney at SERVPRO were so helpful to me and guided me through the whole process of having unwelcome water damage repaired! There was no limit to the patience that they had with me and I love the results. Fantastic Job!!!

Carol B
Millington

Tim Hooper and the Eastern Shore SERVPRO crew are amazing! We discovered a “hidden” leak behind the wall where our fridge connects to the water line which had been causing damage for a long time (unknown to us). Tim and his crew were super supportive, friendly, responded quickly and communicated everything they found as they came upon it. Tim was wonderful from the start giving advice and explaining the process. Would definitely recommend these guys for any of your damage mitigation and remediation needs!

Jennifer M.
Tilghman

About Us

About SERVPRO in Stevensville

Property damage feels personal because it usually is. It can affect the kitchen where your family gathers, the office where customers walk in, or the rental you worked hard to keep in good shape. SERVPRO® serves Stevensville with restoration and cleaning support built around real property needs, not one-size-fits-all answers.

Local Work Requires Local Awareness

Stevensville properties face a little bit of everything: humid stretches, heavy rain, strong winds near the Chesapeake Bay Bridge, older plumbing, crawl space moisture, and busy commercial spaces along local travel routes. Those details matter. A waterfront home, small shop, school building, and apartment unit may all need different steps after water, fire, mold, storm, or cleaning concerns.

SERVPRO focuses on finding the source of the problem, explaining the work clearly, and helping property owners understand what happens next. That may include water extraction, structural drying, fire cleanup, mold remediation, contents restoration, biohazard cleaning, or construction support.

A Steady Partner for Homes and Businesses

Good restoration is part cleanup, part problem-solving, and part keeping people from feeling stuck. Nobody wants to become an expert in wet drywall or smoke residue overnight, and honestly, who could blame them?

For dependable property restoration and cleaning services in Stevensville, contact SERVPRO to schedule service and learn how the right plan can help restore comfort, confidence, and order.

Timothy J. Hooper, Liesl C. Wheeler
Timothy J. Hooper, Liesl C. Wheeler
Owners of SERVPRO of Queen Anne's, Kent & Caroline Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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