Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Cecil County

Our Google Reviews
(410) 620-3322
4.6
(67 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Cecil County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had a washing machine valve burst and it flooded the ground floor of our home. SERVPRO was quick to respond and quick to get things cleaned up. We had Dallas and Zack come to do the work. Very good job and very respectful and informative in what they found, what they were doing and why they were doing it. Couldn't ask for a better crew. I would recommend them to anyone that needs a disaster clean up.

David W
Elkton

I want to thank Jesse and Joe for all your support and help during this very difficult time.  I appreciate you working with me and especially working with the Insurance Company, as they made our lives very difficult in the beginning.  All your time and effort has paid off and is truly appreciated. Well done..

I'd also like to call out each of the teams that worked on the restoration of my home. Each and every one was always professional, worked hard each day they were on-site and were an absolute joy to work with. This includes the initial crew that came to clean up and dry out the house back on 6/13...they arrived quickly and jumped right in. 

I'm not sure I would have made it through as well as I have if it wasn't for all the SERVPRO team members that worked on the house these past 5 months. Sincerely thankful for everything the team has done. 

Vicki B
Rising Sun

Everyone involved was unbelievably friendly, prompt and competent! They were so thorough and considered things we hadn’t thought of. Hopefully we won’t need this service again, but would call them in an instant if necessary! Thanks to you all!!

Karen H
Elkton

They arrived at the house and removed all the wet damaged items from the basement quickly and efficiently. They did exactly what they said they would do. Would call them again!

Amy P
Elkton

SERVPRO of Cecil County did a great job of cleaning up and restoring a leak in our condo! They were on time, professional and very respectful that I was working from home while they were here. My only "better-if" would be more clear expectations in the beginning regarding timing, the sequence of events, etc. but again that's a very minor critique on the great work that they did. Between Victor, Mike, Kyler and the rest of the crew, it was a great experience.

John G
North East

This team of young men were the best hardest workers I’ve ever seen.  Ethan, Ben, Josh and Rob were outstanding!  They almost never took a break and they did a LOT of heavy lifting because I have a lot of “stuff”.  It is not fun having water in your basement but they made it tolerable with their super work ethic and positive upbeat attitude.

Terry T
Newark

Mike B and his crew did a great job cleaning up the water mess.  They acted swiftly and were very thorough!  It really was "Like it never even happened".  Thanks SERVPRO!!

Paul K
North East

Very professional.  Called them at 3am and had a call back with crew rolling by 3:45.  The crew that came out was courteous, kind, and very careful not to make the problem worse.  The clean up price seemed resaonable.  I am very thankful for SERVPRO and the treatment they gave my home and my family.

Dom
Elkton

SERVPRO came out to my house to help with a busted pipe.  Crew was awesome and the response was very fast.  Appreciate their hard work.  Highly recommend.

Phillip B
Elkton

We had a washing machine valve burst and it flooded the ground floor of our home. SERVPRO was quick to respond and quick to get things cleaned up. We had Dallas and Zack come to do the work. Very good job and very respectful and informative in what they found, what they were doing and why they were doing it. Couldn't ask for a better crew. I would recommend them to anyone that needs a disaster clean up.

David W
Elkton

I want to thank Jesse and Joe for all your support and help during this very difficult time.  I appreciate you working with me and especially working with the Insurance Company, as they made our lives very difficult in the beginning.  All your time and effort has paid off and is truly appreciated. Well done..

I'd also like to call out each of the teams that worked on the restoration of my home. Each and every one was always professional, worked hard each day they were on-site and were an absolute joy to work with. This includes the initial crew that came to clean up and dry out the house back on 6/13...they arrived quickly and jumped right in. 

I'm not sure I would have made it through as well as I have if it wasn't for all the SERVPRO team members that worked on the house these past 5 months. Sincerely thankful for everything the team has done. 

Vicki B
Rising Sun

Everyone involved was unbelievably friendly, prompt and competent! They were so thorough and considered things we hadn’t thought of. Hopefully we won’t need this service again, but would call them in an instant if necessary! Thanks to you all!!

Karen H
Elkton

They arrived at the house and removed all the wet damaged items from the basement quickly and efficiently. They did exactly what they said they would do. Would call them again!

Amy P
Elkton

SERVPRO of Cecil County did a great job of cleaning up and restoring a leak in our condo! They were on time, professional and very respectful that I was working from home while they were here. My only "better-if" would be more clear expectations in the beginning regarding timing, the sequence of events, etc. but again that's a very minor critique on the great work that they did. Between Victor, Mike, Kyler and the rest of the crew, it was a great experience.

John G
North East

This team of young men were the best hardest workers I’ve ever seen.  Ethan, Ben, Josh and Rob were outstanding!  They almost never took a break and they did a LOT of heavy lifting because I have a lot of “stuff”.  It is not fun having water in your basement but they made it tolerable with their super work ethic and positive upbeat attitude.

Terry T
Newark

Mike B and his crew did a great job cleaning up the water mess.  They acted swiftly and were very thorough!  It really was "Like it never even happened".  Thanks SERVPRO!!

Paul K
North East

Very professional.  Called them at 3am and had a call back with crew rolling by 3:45.  The crew that came out was courteous, kind, and very careful not to make the problem worse.  The clean up price seemed resaonable.  I am very thankful for SERVPRO and the treatment they gave my home and my family.

Dom
Elkton

SERVPRO came out to my house to help with a busted pipe.  Crew was awesome and the response was very fast.  Appreciate their hard work.  Highly recommend.

Phillip B
Elkton

About Us

SERVPRO® of Cecil County is your preferred local company for fire and water damage restoration services. When you experience a loss of any kind, we understand how stressful and confusing it can be, and you may not know where to start. Our cleaning and restoration professionals can help lift the burden off your shoulders and handle your disaster from day one, no matter how big or small. We handle mold, bio-hazard and catastrophic storm recovery efforts in addition to services including: carpet cleaning, air duct cleaning, sewage backups, and crime scene clean-up.

We are proud to be a family owned business, and also a part of our local communities where we live and serve. While we are close by, we are supported by a nationwide system of qualified franchises so we can be there for you in your time of need wherever your home or business may be. Our crews are IICRC certified, meaning we are equipped with the knowledge, experience, and technology to help make your disaster "Like it never even happened." If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO of Cecil County is locally owned and operated.

Meet our Management Team:

  • Michael Hughes – President
  • Sandie Hughes – Director of Administration
  • Joseph Hughes – Construction Manager
  • Victor Sotolotto – Director of Operations
  • Cliff Masscotte - Director of Business Development
  • George Phelps - Production Manager
Owner of SERVPRO of Cecil County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.