Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Worcester
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Worcester we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Had about 100 gallons of water disappear into my hardwood floors after a steam boiler malfunction. Called local SERVPRO of Worcester and they responded that night. I'm so glad I did. The water mitigation immediately was critical to saving the walls, baseboards, and subfloor, not to mention a couch that was completely drenched. Though they did need to rip up all of the floorboards in the impacted areas, it could have been much more damaging and much more expensive to repair. It also prevented me from being relocated for months. I needed to live in a hotel for a month while everything was completed but it could have been much longer. I'm convinced that the mitigation immediately saved a ton of money and a ton of disruption. Wally and Katie were my two contact points primarily and they were responsive and super professional. The demolition crew were also great. I would highly recommend them to anyone who has a significant water issue!!
See full Google review here: https://g.co/kgs/fYAeZX
I am an extremely happy customer of SERVPRO. The quality of the job they performed was top notch! During the coldest night of the year, the building had a pipe burst completely flooding the house. Called SERVPRO, the crew got there within two hours. They were extremely knowledgeable and courteous. They drained the house and got out quickly yet effectively with dehumidifiers to avoid any long term problems. Quick to respond with all reports and scheduling for demolitions
My experience dealing with employee John McCracken was a pleasure! His level of professionalism goes above and beyond the call of duty. I would Highly recommend SERVPRO to get the job done right! Thank you again. Services: Flood cleanup, Water removal, Flood restoration
See full Google review here:https://g.co/kgs/rd2q1e
After a toilet tank break caused water to flood a bathroom and leak two levels, Crew Chief, Eddie Smith and his crew Arcadio Santiago and Marcus Whitney came the same day to assess the situation and set up equipment to dry floors, walls and ceilings. They all were very professional, careful of our personal items and thorough in their work. Awesome job!
See Google review here.
Had an amazing experience with Edward Smith and Arcadio Santiago. They were professional and a pleasure to work with. Very happy with the work. Thank you Ed, Arcadio, and SERVPRO.
See Google Review Here
Your staff was courteous and did a great job.
Crew chief Eddie and techs Julio and Isaiah did a great job removing damaged drywall and insulation, treating the wet wood underneath for potential mold, and setting up dryers. Respectful of my property, explained everything, and left the job site clean and ready for my contractor. Highly recommend!
Services: Mold cleaning, Mold inspection, Mold mitigation, Water damage-related cleanup & repair See on Google: https://g.co/kgs/Ci3ADR See on Google: https://g.co/kgs/Ci3ADRThank you for coming to our building when the pipe burst Kevin was always reachable with any question thanks also to Jarvier John, Ed, Dan and Nixon we are confident we can now start restoration with our contractor.
Services: Mold cleaning, Mold damage restoration, Mold inspection, Water removal, Water damage-related mold removal See on Google: https://g.co/kgs/zjcZbiOne of our main air handling units in the main boiler room of our hospital was exposed to sewage from a broken line above. Kevin and his SERVPRO team came in and professionally and efficiently cleaned and sanitized the system and its components. I am very happy with the results. They even coordinated the air quality testing prior to re-start!
See on Google: https://g.co/kgs/ZaYWHN
I highly recommend SERVPRO of Worcester if you need any work done with your house. I had water get into my basement, which led to mold developing. SERVPRO was able to quickly remove and remediate all of the spots that were contaminated, and left my basement in great shape. The entire team was a pleasure to work with, from setting up the appointment to getting the work completed. Every person I dealt with was friendly and professional. I was very happy and impressed the entire way through the process.
Service: Water damage-related mold removal Read Google review here: https://g.co/kgs/rzJHYLHad about 100 gallons of water disappear into my hardwood floors after a steam boiler malfunction. Called local SERVPRO of Worcester and they responded that night. I'm so glad I did. The water mitigation immediately was critical to saving the walls, baseboards, and subfloor, not to mention a couch that was completely drenched. Though they did need to rip up all of the floorboards in the impacted areas, it could have been much more damaging and much more expensive to repair. It also prevented me from being relocated for months. I needed to live in a hotel for a month while everything was completed but it could have been much longer. I'm convinced that the mitigation immediately saved a ton of money and a ton of disruption. Wally and Katie were my two contact points primarily and they were responsive and super professional. The demolition crew were also great. I would highly recommend them to anyone who has a significant water issue!!
See full Google review here: https://g.co/kgs/fYAeZX
I am an extremely happy customer of SERVPRO. The quality of the job they performed was top notch! During the coldest night of the year, the building had a pipe burst completely flooding the house. Called SERVPRO, the crew got there within two hours. They were extremely knowledgeable and courteous. They drained the house and got out quickly yet effectively with dehumidifiers to avoid any long term problems. Quick to respond with all reports and scheduling for demolitions
My experience dealing with employee John McCracken was a pleasure! His level of professionalism goes above and beyond the call of duty. I would Highly recommend SERVPRO to get the job done right! Thank you again. Services: Flood cleanup, Water removal, Flood restoration
See full Google review here:https://g.co/kgs/rd2q1e
After a toilet tank break caused water to flood a bathroom and leak two levels, Crew Chief, Eddie Smith and his crew Arcadio Santiago and Marcus Whitney came the same day to assess the situation and set up equipment to dry floors, walls and ceilings. They all were very professional, careful of our personal items and thorough in their work. Awesome job!
See Google review here.
Had an amazing experience with Edward Smith and Arcadio Santiago. They were professional and a pleasure to work with. Very happy with the work. Thank you Ed, Arcadio, and SERVPRO.
See Google Review Here
Your staff was courteous and did a great job.
Crew chief Eddie and techs Julio and Isaiah did a great job removing damaged drywall and insulation, treating the wet wood underneath for potential mold, and setting up dryers. Respectful of my property, explained everything, and left the job site clean and ready for my contractor. Highly recommend!
Services: Mold cleaning, Mold inspection, Mold mitigation, Water damage-related cleanup & repair See on Google: https://g.co/kgs/Ci3ADR See on Google: https://g.co/kgs/Ci3ADRThank you for coming to our building when the pipe burst Kevin was always reachable with any question thanks also to Jarvier John, Ed, Dan and Nixon we are confident we can now start restoration with our contractor.
Services: Mold cleaning, Mold damage restoration, Mold inspection, Water removal, Water damage-related mold removal See on Google: https://g.co/kgs/zjcZbiOne of our main air handling units in the main boiler room of our hospital was exposed to sewage from a broken line above. Kevin and his SERVPRO team came in and professionally and efficiently cleaned and sanitized the system and its components. I am very happy with the results. They even coordinated the air quality testing prior to re-start!
See on Google: https://g.co/kgs/ZaYWHN
I highly recommend SERVPRO of Worcester if you need any work done with your house. I had water get into my basement, which led to mold developing. SERVPRO was able to quickly remove and remediate all of the spots that were contaminated, and left my basement in great shape. The entire team was a pleasure to work with, from setting up the appointment to getting the work completed. Every person I dealt with was friendly and professional. I was very happy and impressed the entire way through the process.
Service: Water damage-related mold removal Read Google review here: https://g.co/kgs/rzJHYLAbout Us
For over a decade, SERVPRO of Worcester has been a trusted partner for families and businesses facing fire, water, or mold damage. We understand the stress and disruption that comes with these unexpected events, and our mission is to provide fast, reliable restoration services that help you get back to normal as quickly as possible.
Locally owned and operated under the leadership of F. Donald McKendall, SERVPRO of Worcester combines generations of restoration expertise with modern capabilities. What started as a small operation has grown into one of Central Massachusetts’ most trusted full-service restoration companies. From Worcester’s top hospitals and schools to city properties and countless family homes, we’re proud to serve our community across all Seven Hills.
Our highly trained team is equipped to handle restoration projects of any size, from minor water leaks to large-scale commercial losses. As an IICRC-Certified firm and an active member of the Worcester and Wachusett Area Chambers of Commerce, we’re committed to maintaining the highest industry standards. We are also honored to have been recognized with multiple awards in 2022, including Best of Central MA- Best CleaningService Company and Best of Central MA- Home Repair/ Remodeling Company.
At SERVPRO of Worcester, we take pride in our community and the trust our neighbors place in us. When disaster strikes, you can rely on our team to make it “Like it never even happened.” Contact us today to learn how we can help.
