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Emergency Water Extraction & Structural Drying Services

  • The #1 Choice in Cleanup and Restoration* 
  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of South Springfield, Agawam, Longmeadow
Our Google Reviews
(413) 372-4115
4.5
(60 reviews)
(413) 372-4115

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

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Packout and Contents RestorationSewage DamageWater DamageStorm DamageFlood Damage

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:
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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

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What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
60 Reviews
4.5
Leave Us A Review
Silvia Oliveira
about 2 months ago

ServPro exceeded our expectations with their soot cleaning and demolition of the garage and upstairs rooms. They were professional, respectful, and courteous throughout. They installed a dust barrier that kept debris from entering the house, and they protected the floors with paper during demolition, leaving the space clean and safe. They were also very attentive, making sure to leave room for at least one car to charge in the garage and clearing all nails and screws from the area. They were also excellent communicators. Whenever they had questions about what to discard, they always called to confirm. And whenever I had a concern, they addressed it right away. Highly recommend their team.

Monaie Wenninger
7 months ago

The team here worked on my grandmother's basement and she was very happy with their services. She said they did very well, were very polite, and accommodating to her since she needed some extra explanations and help hearing them sometimes. Carlos and William were above and beyond helpful and hard working.

Tricia Charest
7 months ago

I was very pleased with the work that was done in my house by Servpro after a great deal of damage was done. Jorge Gian and Dean every single one of the men that came in and a few women I met actually were very helpful and very calming because I was very upset at times and they were very respectful. They made it apparent to the fact that this was an important home to me and treated it as such.

Fay Smith
7 months ago

Raphael, Dean and Conner were the best! They did a great job and were so friendly, I was happy to have them in my home for a week. They played with my dog and took care of all the work. Highly recommend them.

Benjamin Lorentzen
8 months ago

Excellent Company; fast and friendly service. Would highly recommend.

TRACY HOUT
11 months ago

I recently was in need of mold remediation after a finished basement flooded when my water heater burst. I cant say enough how fortunate I feel that I chose Servo Pro. Their team., CARLOS; WILL; DEAN; and JESSE ROGERS were exceptional re; the mold removal process. They were polite, explained any questions, reliable, and took great measures to protect the rest of my home from mold exposure. Their work was meticulous and completed quicker than expected. I felt comfortable with the team working in my home even when I was at work. Jesse went above and beyond with customer service, he was always accessible as project manager to answer any questions and he and his team ( CARLOS WILL & DEAN) explained everything through the process. Their knowledge of their craft was incredible. Their work was exceptional. I would use servepro again and request same team if needed. Dealing with a home emergency is so stressful, they truly took away a lot of it. I recommend them to anyone in need of a service provided by servepro. With great appreciation, TRACY HOUT.

Melissa Lyons
11 months ago

They did a great job!!

luci s
12 months ago

Dean and Will did a fantastic job cleaning up and taking apart our basement and somehow managed to keep a stressed-out homeowner calm. They treated our house and belongings with great care. The crew that assisted them were very kind and professional. I can't thank Deb and Jesse enough for the work they did behind the scenes. As much as I hope to never need their services again, I would hire them in a heartbeat!

Sigmund Barnes
about 1 year ago

Dean and Lee Did an excellent job extremely efficient with great service very very friendly gentleman, and professional

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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General Contractor License: 184125
SERVPRO of South Springfield, Agawam, Longmeadow
1114 Suffield Street
Agawam, MA 01001
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