SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Shrewsbury / Westborough

Our Google Reviews
(508) 393-7898
4.9
(96 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

SERVPRO Shrewsbury/Westboro provides excellent customer service! I would like to thank Chuck Sargant for his professionalism when discussing a mold claim. He took the time to explain the process and provide reassurance that SERVPRO would remedy the situation in a timely manner.

Michelle B
Westborough

Most efficient and professional service I could have asked for. Never want to be in this situation again but if I am...I know who to call

Ryan F.
Hudson

My experience with SERVPRO was phenomenal! They handled everything quickly and professionally. The whole team did an amazing job and I would highly recommend them to anyone.

Jennifer K
Grafton

Thank you SERVPRO for quickly coming out and drying out our basement after a water issue. Did a great job of explaining what they would do, how long it would take, etc. Really responsive during such a stressful experience.

Valerie B
Westborough

I called when I had a sewage back up. They came and cleaned up the mess quickly .Very professional

Rocco C.
Westborough

Eddie Smith & Will Holts were very helpful during an unexpected water loss. Great team!!

Laura L
Sturbridge

SERVPRO of Shrewsbury/Westborough is absolutely amazing. Our very old cast iron sewage pipe had a lengthy crack which caused sewage to pool beneath our basement finished flooring. Within a matter of a few hours of my call, Project Manager Kevin Chambers was in my basement beginning to remove the sewage and began the process of airing out the walls. He installed a de-humidifier and a large fan. After the process of a few days, William Holts and Eddie Smith arrived to do the really nasty part of our job, demo. Will and Eddie did a phenomenal job in removing everything effected by the sewage and mold growth. They communicated with me frequently while onsite so I always knew where they were in their process. Will and Eddie kept finding new issues (which is not surprising to me) and poor Will got to be the bearer of bad news. But each time, he was genuine and professional, and we ended up having a good laugh. I cannot thank SERVPRO of Shrewsbury/Westborough enough for their quick response, expertise, and professional staff. Thank you, Thank you, Thank you ! ! !

Whitney K
Shrewsbury

Travis and Rob were very professional, wore masks the whole time and showed up the same day as my issue was discovered. I'd recommend SERVPRO.

Tracy L.
Auburn

Ryan, Elgin and Chucky were great to work with, very happy with the customer service.

Jillian E.
Clinton

SERVPRO Shrewsbury/Westboro provides excellent customer service! I would like to thank Chuck Sargant for his professionalism when discussing a mold claim. He took the time to explain the process and provide reassurance that SERVPRO would remedy the situation in a timely manner.

Michelle B
Westborough

Most efficient and professional service I could have asked for. Never want to be in this situation again but if I am...I know who to call

Ryan F.
Hudson

My experience with SERVPRO was phenomenal! They handled everything quickly and professionally. The whole team did an amazing job and I would highly recommend them to anyone.

Jennifer K
Grafton

Thank you SERVPRO for quickly coming out and drying out our basement after a water issue. Did a great job of explaining what they would do, how long it would take, etc. Really responsive during such a stressful experience.

Valerie B
Westborough

I called when I had a sewage back up. They came and cleaned up the mess quickly .Very professional

Rocco C.
Westborough

Eddie Smith & Will Holts were very helpful during an unexpected water loss. Great team!!

Laura L
Sturbridge

SERVPRO of Shrewsbury/Westborough is absolutely amazing. Our very old cast iron sewage pipe had a lengthy crack which caused sewage to pool beneath our basement finished flooring. Within a matter of a few hours of my call, Project Manager Kevin Chambers was in my basement beginning to remove the sewage and began the process of airing out the walls. He installed a de-humidifier and a large fan. After the process of a few days, William Holts and Eddie Smith arrived to do the really nasty part of our job, demo. Will and Eddie did a phenomenal job in removing everything effected by the sewage and mold growth. They communicated with me frequently while onsite so I always knew where they were in their process. Will and Eddie kept finding new issues (which is not surprising to me) and poor Will got to be the bearer of bad news. But each time, he was genuine and professional, and we ended up having a good laugh. I cannot thank SERVPRO of Shrewsbury/Westborough enough for their quick response, expertise, and professional staff. Thank you, Thank you, Thank you ! ! !

Whitney K
Shrewsbury

Travis and Rob were very professional, wore masks the whole time and showed up the same day as my issue was discovered. I'd recommend SERVPRO.

Tracy L.
Auburn

Ryan, Elgin and Chucky were great to work with, very happy with the customer service.

Jillian E.
Clinton

About Us

SERVPRO of Shrewsbury/Westborough is your trusted partner in restoration, here to help you recover from water, fire, or mold damage—no matter the size. Proudly serving communities along the Rt. 9 corridor and beyond, we operate under the leadership of F. Donald McKendall, who brings generations of restoration expertise to every project.

We understand that fire, water, or mold damage can bring stress, worry, and disruption to your life. That’s why our highly trained and experienced team is committed to minimizing the impact and helping you get back to normal as quickly as possible. From local families to schools, churches, and businesses, we’ve built a reputation for reliable, compassionate service you can count on.

As part of one of the most trusted restoration brands both locally and nationally, SERVPRO of Shrewsbury/Westborough is here to guide you through your time of need. When disaster strikes, let us help make it “Like it never even happened.” Contact us today to learn more about how we can assist you.

F. Donald McKendall IV
F. Donald McKendall IV
Owner of SERVPRO of Shrewsbury / Westborough

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.