
Packout & Contents Restoration Services
- The #1 Choice in Cleanup and Restoration*
- Residential, Commercial, and Government Packout and Contents Restoration Services
- 24/7 Emergency Response
- Trained, Certified Specialists
- Advanced Digital Inventory Systems
- State of the Art Equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Shrewsbury / Westborough
Why Choose SERVPRO for Packout & Contents Restoration Services?
At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.
SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.
Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances.


Packout and Storage
We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care.
For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.


Furniture Restoration
It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen.
Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods.


Textile Cleaning
Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.
We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.


Document and Photo Recovery
Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.
We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.


Electronics Restoration
SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.
A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.


Pack Back Services
When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.
SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!


Commercial Contents Restoration and Packout Services
Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.
Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.
While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.


We Make the Insurance Claims Process Easier
SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.
Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.
What our
customers are saying
I was extremely impressed with your very valuable employees that stepped right in to help us. Your SERVPRO Team of Worcester, Shrewsbury and Westborough, particularly Kevin, John and Tony were incredible. Very hard working, extremely polite and caring, compassionate, helpful in every way. They are incredible representatives of the SERVPRO Companies. I have and will continue to tell people how impressed I am with Kevin, John and Tony and the SERVPRO organization.
Google review:https://g.co/kgs/MGFEx8
They came in a day or too after the kitchen sink overflowed due to a Moen faucet w/sensor. They mitigated with fans and dehumidifiers. The were very attentive to our questions, needs and detail. After the insurance company adjusters came out work progressed rapidly. They had to remove insulation and carpeting from the basement. They cleaned up any mess they made. They also removed all kitchen cabinets and took the floors to the subfloor.
Special thanks to Raphael, Juan,Julio and Kevin Chambers for your dedication and attention to detail.
See Google review here.
After a pipe suddenly burst in our home, SERVPRO was there the next day. Wally was very professional, understanding and answered all my questions. He had a detailed plan and timeline for when and how SERVPRO would start and end their restoration. Javier and Justan are the men that did a phenomenal job boxing our items safely and gently. They gave us time- step by step- to take anything personal or important that we might need. We felt safe with them working in our house even when we weren’t home. We were always updating at the begin and end of their day and it was always clean! Going through this process hasn’t been easy but Javier, Justan and Wally have been exceptional and I’d love to work with them again for the unpack.
Thank you guys again. The Foleys appreciate it.
See Google review here.
They had a rather quick response time after a flood we had. They had the proper equipment to vacuum up all of the water and left equipment to dry the affected areas. They were great following up after the flood to make sure the areas were dried out.
See Google review here.
We had a great experience working with Crew Chief Eddie, Project Manager Kevin and their team after a toilet pipe leaked in our ceiling. The leak had been going on for a long time but we had no idea because of the unknown three layers of ceiling we had in one of the rooms- which caused quite a bit of mold and a lot of stress! Kevin, Eddie and the rest of the team were extremely knowledgeable, professional and did an amazing job tearing up our ceiling, bathroom floor (which had several layers of tile & cement) and especially removing the mold. We were extremely impressed with how clean they left the house after quite a bit of demo.
We can't thank them enough for their thorough work, expertise and professionalism.
See Google review here.
Our washing machine flooded our kitchen and basement, leading us to call SERVPRO for emergency services on a Saturday afternoon. It took a few hours for the crew to be available, but they did arrive with the tools needed to mitigate the immediate mess and leave 10 industrial fans and 2 dehumidifiers to attempt drying until they'd return during normal business hours. I appreciated that they called their manager to check before removing baseboards to look for water damage...
Read FULL Google Review here.
Our washing machine flooded our kitchen and basement, leading us to call SERVPRO for emergency services on a Saturday afternoon. It took a few hours for the crew to be available, but they did arrive with the tools needed to mitigate the immediate mess and leave 10 industrial fans and 2 dehumidifiers to attempt drying until they'd return during normal business hours. I appreciated that they called their manager to check before removing baseboards to look for water damage.
On Tuesday, SERVPRO's program manager Julius Rivera visited for a few hours while our insurance adjuster was onsite. It was helpful for them to review the damage together and formulate a plan for demolition. Julius estimated 7-8 business days and that was accurate until the scope expanded a little bit as they progressed. We were happy with Julius's response to our questions and he even took our call on his day off... To Read Full Yelp Review Click Here
Will Holts, Mark S and Nate B were fantastic in cleaning up the horrible mess in my basement after the sump pumps failed. They explained everything, answered all my questions thoroughly, were very professional, and did a great job.
I went away to Florida to see my granddaughter, and when I came home my life was flipped upside down. I must have left my bathroom sink running lightly, the water was everywhere. I immediately called SERVPRO of Shrewsbury/Westborough and they responded within the hour. They did an incredible job and made sure they left my home very clean before leaving each day. They exceeded my expectation and then some, I highly recommend their services to anyone in need. Thank you so much SERVPRO!
About Us
SERVPRO of Shrewsbury/Westborough is your trusted partner in restoration, here to help you recover from water, fire, or mold damage—no matter the size. Proudly serving communities along the Rt. 9 corridor and beyond, we operate under the leadership of F. Donald McKendall, who brings generations of restoration expertise to every project.
We understand that fire, water, or mold damage can bring stress, worry, and disruption to your life. That’s why our highly trained and experienced team is committed to minimizing the impact and helping you get back to normal as quickly as possible. From local families to schools, churches, and businesses, we’ve built a reputation for reliable, compassionate service you can count on.
As part of one of the most trusted restoration brands both locally and nationally, SERVPRO of Shrewsbury/Westborough is here to guide you through your time of need. When disaster strikes, let us help make it “Like it never even happened.” Contact us today to learn more about how we can assist you.
