Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Shrewsbury / Westborough
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Shrewsbury / Westborough we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
We had a great experience working with Crew Chief Eddie, Project Manager Kevin and their team after a toilet pipe leaked in our ceiling. The leak had been going on for a long time but we had no idea because of the unknown three layers of ceiling we had in one of the rooms- which caused quite a bit of mold and a lot of stress! Kevin, Eddie and the rest of the team were extremely knowledgeable, professional and did an amazing job tearing up our ceiling, bathroom floor (which had several layers of tile & cement) and especially removing the mold. We were extremely impressed with how clean they left the house after quite a bit of demo.
We can't thank them enough for their thorough work, expertise and professionalism.
See Google review here.
Our washing machine flooded our kitchen and basement, leading us to call SERVPRO for emergency services on a Saturday afternoon. It took a few hours for the crew to be available, but they did arrive with the tools needed to mitigate the immediate mess and leave 10 industrial fans and 2 dehumidifiers to attempt drying until they'd return during normal business hours. I appreciated that they called their manager to check before removing baseboards to look for water damage...
Read FULL Google Review here.
Our washing machine flooded our kitchen and basement, leading us to call SERVPRO for emergency services on a Saturday afternoon. It took a few hours for the crew to be available, but they did arrive with the tools needed to mitigate the immediate mess and leave 10 industrial fans and 2 dehumidifiers to attempt drying until they'd return during normal business hours. I appreciated that they called their manager to check before removing baseboards to look for water damage.
On Tuesday, SERVPRO's program manager Julius Rivera visited for a few hours while our insurance adjuster was onsite. It was helpful for them to review the damage together and formulate a plan for demolition. Julius estimated 7-8 business days and that was accurate until the scope expanded a little bit as they progressed. We were happy with Julius's response to our questions and he even took our call on his day off... To Read Full Yelp Review Click Here
Will Holts, Mark S and Nate B were fantastic in cleaning up the horrible mess in my basement after the sump pumps failed. They explained everything, answered all my questions thoroughly, were very professional, and did a great job.
I went away to Florida to see my granddaughter, and when I came home my life was flipped upside down. I must have left my bathroom sink running lightly, the water was everywhere. I immediately called SERVPRO of Shrewsbury/Westborough and they responded within the hour. They did an incredible job and made sure they left my home very clean before leaving each day. They exceeded my expectation and then some, I highly recommend their services to anyone in need. Thank you so much SERVPRO!
I was extremely impressed with your very valuable employees that stepped right in to help us. Your SERVPRO Team of Worcester, Shrewsbury and Westborough, particularly Kevin, John and Tony were incredible. Very hard working, extremely polite and caring, compassionate, helpful in every way. They are incredible representatives of the SERVPRO Companies. I have and will continue to tell people how impressed I am with Kevin, John and Tony and the SERVPRO organization.
Google review:https://g.co/kgs/MGFEx8
They came in a day or too after the kitchen sink overflowed due to a Moen faucet w/sensor. They mitigated with fans and dehumidifiers. The were very attentive to our questions, needs and detail. After the insurance company adjusters came out work progressed rapidly. They had to remove insulation and carpeting from the basement. They cleaned up any mess they made. They also removed all kitchen cabinets and took the floors to the subfloor.
Special thanks to Raphael, Juan,Julio and Kevin Chambers for your dedication and attention to detail.
See Google review here.
After a pipe suddenly burst in our home, SERVPRO was there the next day. Wally was very professional, understanding and answered all my questions. He had a detailed plan and timeline for when and how SERVPRO would start and end their restoration. Javier and Justan are the men that did a phenomenal job boxing our items safely and gently. They gave us time- step by step- to take anything personal or important that we might need. We felt safe with them working in our house even when we weren’t home. We were always updating at the begin and end of their day and it was always clean! Going through this process hasn’t been easy but Javier, Justan and Wally have been exceptional and I’d love to work with them again for the unpack.
Thank you guys again. The Foleys appreciate it.
See Google review here.
They had a rather quick response time after a flood we had. They had the proper equipment to vacuum up all of the water and left equipment to dry the affected areas. They were great following up after the flood to make sure the areas were dried out.
See Google review here.
We had a great experience working with Crew Chief Eddie, Project Manager Kevin and their team after a toilet pipe leaked in our ceiling. The leak had been going on for a long time but we had no idea because of the unknown three layers of ceiling we had in one of the rooms- which caused quite a bit of mold and a lot of stress! Kevin, Eddie and the rest of the team were extremely knowledgeable, professional and did an amazing job tearing up our ceiling, bathroom floor (which had several layers of tile & cement) and especially removing the mold. We were extremely impressed with how clean they left the house after quite a bit of demo.
We can't thank them enough for their thorough work, expertise and professionalism.
See Google review here.
Our washing machine flooded our kitchen and basement, leading us to call SERVPRO for emergency services on a Saturday afternoon. It took a few hours for the crew to be available, but they did arrive with the tools needed to mitigate the immediate mess and leave 10 industrial fans and 2 dehumidifiers to attempt drying until they'd return during normal business hours. I appreciated that they called their manager to check before removing baseboards to look for water damage...
Read FULL Google Review here.
Our washing machine flooded our kitchen and basement, leading us to call SERVPRO for emergency services on a Saturday afternoon. It took a few hours for the crew to be available, but they did arrive with the tools needed to mitigate the immediate mess and leave 10 industrial fans and 2 dehumidifiers to attempt drying until they'd return during normal business hours. I appreciated that they called their manager to check before removing baseboards to look for water damage.
On Tuesday, SERVPRO's program manager Julius Rivera visited for a few hours while our insurance adjuster was onsite. It was helpful for them to review the damage together and formulate a plan for demolition. Julius estimated 7-8 business days and that was accurate until the scope expanded a little bit as they progressed. We were happy with Julius's response to our questions and he even took our call on his day off... To Read Full Yelp Review Click Here
Will Holts, Mark S and Nate B were fantastic in cleaning up the horrible mess in my basement after the sump pumps failed. They explained everything, answered all my questions thoroughly, were very professional, and did a great job.
I went away to Florida to see my granddaughter, and when I came home my life was flipped upside down. I must have left my bathroom sink running lightly, the water was everywhere. I immediately called SERVPRO of Shrewsbury/Westborough and they responded within the hour. They did an incredible job and made sure they left my home very clean before leaving each day. They exceeded my expectation and then some, I highly recommend their services to anyone in need. Thank you so much SERVPRO!
I was extremely impressed with your very valuable employees that stepped right in to help us. Your SERVPRO Team of Worcester, Shrewsbury and Westborough, particularly Kevin, John and Tony were incredible. Very hard working, extremely polite and caring, compassionate, helpful in every way. They are incredible representatives of the SERVPRO Companies. I have and will continue to tell people how impressed I am with Kevin, John and Tony and the SERVPRO organization.
Google review:https://g.co/kgs/MGFEx8
They came in a day or too after the kitchen sink overflowed due to a Moen faucet w/sensor. They mitigated with fans and dehumidifiers. The were very attentive to our questions, needs and detail. After the insurance company adjusters came out work progressed rapidly. They had to remove insulation and carpeting from the basement. They cleaned up any mess they made. They also removed all kitchen cabinets and took the floors to the subfloor.
Special thanks to Raphael, Juan,Julio and Kevin Chambers for your dedication and attention to detail.
See Google review here.
After a pipe suddenly burst in our home, SERVPRO was there the next day. Wally was very professional, understanding and answered all my questions. He had a detailed plan and timeline for when and how SERVPRO would start and end their restoration. Javier and Justan are the men that did a phenomenal job boxing our items safely and gently. They gave us time- step by step- to take anything personal or important that we might need. We felt safe with them working in our house even when we weren’t home. We were always updating at the begin and end of their day and it was always clean! Going through this process hasn’t been easy but Javier, Justan and Wally have been exceptional and I’d love to work with them again for the unpack.
Thank you guys again. The Foleys appreciate it.
See Google review here.
They had a rather quick response time after a flood we had. They had the proper equipment to vacuum up all of the water and left equipment to dry the affected areas. They were great following up after the flood to make sure the areas were dried out.
See Google review here.
About Us
SERVPRO of Shrewsbury/Westborough is your trusted partner in restoration, here to help you recover from water, fire, or mold damage—no matter the size. Proudly serving communities along the Rt. 9 corridor and beyond, we operate under the leadership of F. Donald McKendall, who brings generations of restoration expertise to every project.
We understand that fire, water, or mold damage can bring stress, worry, and disruption to your life. That’s why our highly trained and experienced team is committed to minimizing the impact and helping you get back to normal as quickly as possible. From local families to schools, churches, and businesses, we’ve built a reputation for reliable, compassionate service you can count on.
As part of one of the most trusted restoration brands both locally and nationally, SERVPRO of Shrewsbury/Westborough is here to guide you through your time of need. When disaster strikes, let us help make it “Like it never even happened.” Contact us today to learn more about how we can assist you.
