A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

The #1 Choice in Cleanup and Restoration
24/7 Emergency Odor Removal Service
Providing Residential and Commercial Odor Removal Near You
Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help^® 24/7

SERVPRO of Hampshire County

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(413) 324-1300

4.8

(165 reviews)

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(413) 324-1300

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary.

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall.

We can help with odors from:

Mold
Fire
Cigarette and cigar smoke
Marijuana
Pets
Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh.

Relevant Services:

Specialty Cleaning Water Damage Fire Damage Biohazard Mold

SERVPRO’s 4-Step Odor Removal Process

Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective.

Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations.

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

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What Our
Customers Are Saying

I cannot begin to express how courteous and friendly the team you sent was in such a stressful time. You helped put the whole family at ease.

Hector J

Northampton

My mom couldn’t stop talking about SERVPRO after the fire in her house, and now I know why. My own house has never looked or smelled better after the incident. Thanks.

Gilbert C

Northampton

I hope that I never need your team again, but if disaster ever does strike, I know that you are the crew I trust.

Petros R

Northampton

When I recently called Megan about my property, I was very distraught and felt helpless. A tenant had just move out and left my house in such disarray that I did not think it would ever be saved. She kept animals in my house....dogs, cats, rabbits as if it were a barn. She allowed the animals to urinate and defecate on the floors and never cleaned up after them. The woodwork throughout the house was clawed and doors destroyed. The dogs actually went through the bathroom door leaving a large hole. What a nightmare.

Thanks to Megan, your crew and the professional work provided by SERVPRO of Hampshire County, my home is back to normal and once again I have hope!

I could not believe my eyes when I walked into the house yesterday. Clean and smelling great! That is what SERVPRO of Hampshire County did for me and my house in Ware, and I could not thank you enough. SERVPRO was willing and able to assist me in anything I necessary to get the house back to normal, your professionalism is an asset to your business. I anyone needs assistance with anything within their house, SERVPRO of Hampshire County should be their first and only call! They get the job done correctly!

Thanks again SERVPRO!

Cynthia L.

Ware

Dear Kelly, Kevin, Alex, Victor, Ben, Lorenzo et al!

Thank you so very much forthe excellent care you took of my mother's house (in Longmeadow) and me. It was a mammoth task -- 5 dumpster loads and a hot steamy summer -- but you handled it with grace. Small blips were graciously responded to, and the results are most satisfying. May the rest of your summer be prosperous and cool. My deepest gratitude.

Inga L.

Longmeadow

I was very happy with the (Duct Cleaning) job.

Valerie K.

Hadley

Great job performing the fire damage restoration in our restaurant. Without your help we’d have surely lost a grueling battle for survival.

Bart A.

Northampton

It was amazing to discover how much mold was hidden in our walls. Your team explained what happened and performed quality services we know we can trust, thanks.

Bill R.

Northampton

Without your help the storm damage would have driven us out of our home for good. Thanks again.

Martin D.

Northampton

About Us

Built Around Western Massachusetts Know-How

A good restoration company should know more than how to run equipment. It should understand the buildings, weather, and people it serves. SERVPRO has worked across Western Massachusetts for more than 23 years, helping homeowners, property managers, business owners, schools, and local organizations recover from water, fire, mold, storm, and cleaning challenges.

Experience With Real Local Roots

The team includes a strong mix of seasoned employees and newer technicians, with several longtime staff members bringing 10 to 20 years of experience. Many field technicians hold IICRC Water Restoration Technician certifications, and even the office team understands the water restoration process from formal training. That matters when you call with questions and need clear, practical answers.

SERVPRO also brings serious equipment capacity to local jobs, including air movers, dehumidifiers, pumps, heaters, generators, and specialty drying tools. From small basement water issues to large commercial losses, the team knows how to match the response to the property.

Part of the Northampton Community

Around Northampton, from Smith College to nearby Five College communities, SERVPRO values the people and places that make Hampshire County feel connected. The team supports local youth sports, the Jimmy Fund, Relay for Life, Alzheimer’s research, and regional business groups.

For restoration and cleaning help in Northampton, contact SERVPRO to learn how local experience can support your next step.

Kevin Fall

Owner of SERVPRO of Hampshire County

Professional Odor Removal Services

Need Odor Removal?

Relevant Services:

SERVPRO’s 4-Step Odor Removal Process

Remove the Odor Source

Clean Residues From Surfaces

Recreate the Conditions That Caused Odor Penetration

Seal Surfaces Exposed To Unpleasant Odors

Commercial Odor Removal Services

What OurCustomers Are Saying

About Us

What Our
Customers Are Saying