Call: (504) 348-7526

The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of The New Orleans Westbank

27 Reviews
4.7
Leave Us A Review
(504) 348-7526We’re Here to Help® 24/7
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

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Water Damage

Rapid extraction, drying, and restoration for floods, leaks, and burst pipes.

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Fire Damage

Complete smoke and soot removal, odor control, and structural restoration after fire emergencies.

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Mold

Professional inspection, containment, and safe removal of mold to protect your property and health.

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Storm

Emergency response for severe weather events: boarding up, tarping, debris removal, and other services.

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Construction

Full-service reconstruction and rebuilding to restore your property to its pre-loss condition.

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Specialty Cleaning

Deep cleaning for air ducts and HVAC systems, biohazard, odor removal, graffiti cleanup, and much more.

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General Cleaning

Heavy duty cleaning services for carpets, drapery, upholstery, and hardwood floors. 

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Commercial

Recovery and regular maintenance cleaning to keep your business running smoothly.

Additional Services
Sewage CleanupBiohazard/Crime SceneVirus/Pathogen CleaningAir Duct/HVAC CleaningCarpet/UpholsteryCeiling/Floor/WallsDocument RestorationDrapes/BlindsOdor RemovalRoof Tarping/Board UpVandalism/GraffitiContents

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of The New Orleans Westbank has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™

Quick Links

Learn More About UsJoin Our TeamCommercial Services

Service Area

New Orleans, LA | Gretna, LA | Belle Chase, LA | Terrytown, LA | Harvey, LA | Marrero, LA | Westwego, LA | Algiers, LA | Avondale, LA | Waggaman, LA
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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With more than 400,000 people living in the Big Easy, the threats of potential water, fire, and mold damage are as consistent as the unique experiences you can have here. Because we are a local restoration team, we understand the history of New Orleans in areas like the magnificent French Quarter and work to preserve and protect landmarks, residences, and businesses from rapidly developing disasters like flooding so common to our parish. 

Water Damage Restoration and Recovery Services

With our position on the Mississippi River, threats like flooding are always on residents' minds, but there are common and equally damaging emergencies like burst pipes or leaks that could leave your home in need of fast and reliable drying and restoration. Our SERVPRO professionals can help with:

  • Water Damage Repairs
  • Flood Damage Restoration
  • Water Removal Services
  • Water Cleanup

Fire and Smoke Remediation Strategies 

Soot and smoke residues present some of the largest restoration obstacles for local homes and businesses. Our commitment to investing in the top equipment and training ensures that we approach fire mitigation and recovery quickly and thoroughly. We must often overcome:

  • Smoke Damage
  • Destroyed Structural Elements
  • Harsh Odors 
  • Soot Particles

Mold Inspections and Remediation

Post-flood damage and moisture effects can often lead to mold development. Experienced remediators of our SERVPRO team work fast to remove active colonies with:

  • Antimicrobial Cleaning
  • Black Mold Damage Repairs
  • Abrasive Media Blasting

How do I find a SERVPRO near me? 

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Large or small emergencies, your New Orleans, LA area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of The New Orleans Westbank, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
27 Reviews
4.7
Leave Us A Review
Terri S

With so many damages simultaneously, I never thought our property would look the same. Thank you SERVPRO.

Tessie B

I wouldn't trust anyone with restoring my family's heirlooms, but I knew right away that your restorers knew what they were doing.

Roberta F

I'm surprised the team showed up with all of the equipment you'd need. There were no delays in getting our house restored.

Finn N

Even though we only needed cleanup, I am grateful that your team still worked fast to get it done and get us living comfortably again.

Robert Z.

I was completely satisfied with and attitude of SERVPRO and the employees. They answered all my questions promptly and made me comfortable with the actions they took. They even took the time to explain to me every step of the process.

Victor K

Very good job.

Estelle W

Thanks to Nick and Gordan coming the day I called, the water damage could have been so much worse! They were prompt and very professional. This is the second time I've had to use SERVPRO and I would recommend to anyone with water damage or damage from fire.

Keith

The crew and supervisors were all very friendly and helpful.

Vicki

The techs were prompt and got right to work. They were pleasant and knowledgeable. It was a great experience in a bad situation.

About Us

SERVPRO of the New Orleans Westbank was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Greater New Orleans community. As of October 2018, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced significant water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.

Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of New Orleans Westbank has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Westbank home to fire damage in a commercial building in downtown New Orleans, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of New Orleans Westbank pride ourselves on exceeding these standards.

Fire damage is common in old homes and businesses in New Orleans and the surrounding areas. Our community boasts many beautiful homes built in the 1900s, but these homes can have dated electrical systems, making them more susceptible to fire damage. SERVPRO of New Orleans Westbank will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.

If you have a need for water, fire, or mold restoration work in the Greater New Orleans area, please call SERVPRO of New Orleans Westbank where we will treat you like family.

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William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
Owners of SERVPRO of The New Orleans Westbank

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"Like it never even happened."

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©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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