Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
"You all did exactly what you said you would do. The days you said you would be here, you were here and on time, and when you had to be late for another emergency you called and made sure not to keep us waiting. Everything went so good! The boys (technicians) showed up and were so respectful to my mother and her house. They didn't leave a speck of dirt anywhere while they were working either. SERVPRO was fantastic. I appreciate you all and thank you!"
"Everything went good. It was a job well done, and I would recommend SERVPRO to others."
"It went very well. I have used SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties before, and I would use you guys again."
They're a great company. Awesome job.
"Fast, easy, and reputable"
It was an excellent, smooth process. The technicians that came in did a great job cleaning up. They made everything go so well.
Outstanding customer service and they went above and beyond to make sure all of my needs were met in a very timely fashion!
"Elis did an excellent job. He was here when he said he was going to be here. He set equipment exactly how he said he would, which really impressed me. He helped us out in many ways, and we appreciated the extra time he took to speak with us about everything and explain to us what was going on. SERVPRO was awesome to work with."
“The team was great. The young men did exactly what they said they were going to do, it was very nice and clean when they left. I would recommend them to anyone and I would have them back. The boys were very nice and polite. I couldn't have asked for a better crew to help me."
"You all did exactly what you said you would do. The days you said you would be here, you were here and on time, and when you had to be late for another emergency you called and made sure not to keep us waiting. Everything went so good! The boys (technicians) showed up and were so respectful to my mother and her house. They didn't leave a speck of dirt anywhere while they were working either. SERVPRO was fantastic. I appreciate you all and thank you!"
"Everything went good. It was a job well done, and I would recommend SERVPRO to others."
"It went very well. I have used SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties before, and I would use you guys again."
They're a great company. Awesome job.
"Fast, easy, and reputable"
It was an excellent, smooth process. The technicians that came in did a great job cleaning up. They made everything go so well.
Outstanding customer service and they went above and beyond to make sure all of my needs were met in a very timely fashion!
"Elis did an excellent job. He was here when he said he was going to be here. He set equipment exactly how he said he would, which really impressed me. He helped us out in many ways, and we appreciated the extra time he took to speak with us about everything and explain to us what was going on. SERVPRO was awesome to work with."
“The team was great. The young men did exactly what they said they were going to do, it was very nice and clean when they left. I would recommend them to anyone and I would have them back. The boys were very nice and polite. I couldn't have asked for a better crew to help me."
About Us
Co- Owners, Julie and Tony Roberts and Mike Parsons teamed up eleven years ago to start SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. They were friends long before they were SERVPRO Co-Owners. Tony and Mike grew up together and even traveled to college at the University of Kentucky together. They all three have a passion for the SERVPRO industry that they loved so much --they decided to share it with each other.
They were once named the 2017 Kentucky SERVPRO Franchise of the Year! There are over 25 SERVPRO’s throughout Kentucky so to be named the top tier was an extreme honor.
The owners acceptance speech included this quote, "Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!"
Our owners were congratulated by the other SERVPRO’s franchises at the meeting, and they were grateful to have won such a prestigious honor from the best in the business!
SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
