
Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties
Service Areas
Need Water Removal or Flood Cleanup?
Have you ever walked into a room in your home and been met with water up to your ankles? Or been left with smoke damage after a kitchen fire? We got you.
The team of highly trained technicians at SERVPRO of Madison, Rockcastle, Garrard, and Lincoln Counties will work tirelessly to make your water, fire, or mold damage “Like it never even happened.”
Water damage cleanup is the process of repairing the property and belongings that have been affected. The clean-up process may include removing excess water, drying out the affected areas, cleaning and sanitizing surfaces, repairing or replacing damaged materials, restoring the space to its pre-damaged condition.
We know that your home is your haven, and we will treat it with care and compassion.
Your local water damage specialists are just a call away, 24/7 and 365 days a year.
Services We Provide


Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.


Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service


Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process


Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Wonderful team of experts! Kind, courtesy and professional
I would highly recommend SERVPRO for their professionalism, punctuality, and mannerism. Marketing rep Fallon Chambers has been a pleasure to work with when providing information of services offered!!
SERVPRO responded to an emergency basement flooding at our residence. Technicians were professional, knowledgeable, quick, and polite.
"The water filter under our kitchen sink burst last week. Within a short time a team from SERVPRO was here. We have been very impressed with their work. John, Tiffany, Jessica, Amy and Dillon have all done a tremendous job and have made this difficult situation a little easier for us. We cannot say enough good things about SERVPRO and the team who has been with us every step of the way through this process. Kudos to all of them."
"They did a really good job. The team did everything right when cleaning up my water damage and left the place really clean."
I'm very pleased with the work. Johnny Powell was great with customer service. Cleanup and repair team of Frank, Paul, and Jonathan did a very good job with disposal, treatment and repair, and cleaned the area at the end of their work each day. All were professional; would hire again.
"I am very pleased with how everything went with SERVPRO."
"I liked Maddie and her work. She has a great personality and knows exactly what she's doing. They did exactly what they were supposed to do involving my mold testing, and I was very happy with them."
"Everything went well. We are still very pleased with the work that was done from SERVPRO."
About Us
Co- Owners, Julie and Tony Roberts and Mike Parsons teamed up eleven years ago to start SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. They were friends long before they were SERVPRO Co-Owners. Tony and Mike grew up together and even traveled to college at the University of Kentucky together. They all three have a passion for the SERVPRO industry that they loved so much --they decided to share it with each other.
They were once named the 2017 Kentucky SERVPRO Franchise of the Year! There are over 25 SERVPRO’s throughout Kentucky so to be named the top tier was an extreme honor.
The owners acceptance speech included this quote, "Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!"
Our owners were congratulated by the other SERVPRO’s franchises at the meeting, and they were grateful to have won such a prestigious honor from the best in the business!
SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
