Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
"They did a really good job. The team did everything right when cleaning up my water damage and left the place really clean."
"Their hours say always open and that is an absolutely accurate description. We have called them on behalf of customers for water damage and for my own house, and they respond. They did for us on Christmas Eve!!!"
“My hot water heater busted last week, and I have to tell you SERVPRO sent two of the nicest people (John and Jessica). They were even nicer the second day. They hooked up equipment and left it to dry my house. It was a pleasure to have them come out. They were amazing! On a scale from 1 to 10 --I would give them a 10+. They were the nicest people I have ever met, and you just don’t find people like that in the service industry anymore. I would strongly recommend SERVPRO to anyone!”
"SERVPRO is there for you when you have a 'situation'. Mine was a burst water pipe. After the plumber replaced the pipe SERVPRO came in and made sure everything was dry. They are professional and compassionate. They explained everything clearly. Both the men and women I spoke with on the phone and the service people who came out to my house made taking care of a bad situation easy. Check out their website for all the services they provide. I hope I never have to call again but if a problem occurs I know SERVPRO will handle it perfectly."
"We had three inches of water in our basement. It was late at night when we called and the guys came right out. They worked until 3 in the morning to get the water, carpet, and everything cleaned up. We love SERVPRO!"
Wonderful team of experts! Kind, courtesy and professional
I would highly recommend SERVPRO for their professionalism, punctuality, and mannerism. Marketing rep Fallon Chambers has been a pleasure to work with when providing information of services offered!!
SERVPRO responded to an emergency basement flooding at our residence. Technicians were professional, knowledgeable, quick, and polite.
"The water filter under our kitchen sink burst last week. Within a short time a team from SERVPRO was here. We have been very impressed with their work. John, Tiffany, Jessica, Amy and Dillon have all done a tremendous job and have made this difficult situation a little easier for us. We cannot say enough good things about SERVPRO and the team who has been with us every step of the way through this process. Kudos to all of them."
"They did a really good job. The team did everything right when cleaning up my water damage and left the place really clean."
"Their hours say always open and that is an absolutely accurate description. We have called them on behalf of customers for water damage and for my own house, and they respond. They did for us on Christmas Eve!!!"
“My hot water heater busted last week, and I have to tell you SERVPRO sent two of the nicest people (John and Jessica). They were even nicer the second day. They hooked up equipment and left it to dry my house. It was a pleasure to have them come out. They were amazing! On a scale from 1 to 10 --I would give them a 10+. They were the nicest people I have ever met, and you just don’t find people like that in the service industry anymore. I would strongly recommend SERVPRO to anyone!”
"SERVPRO is there for you when you have a 'situation'. Mine was a burst water pipe. After the plumber replaced the pipe SERVPRO came in and made sure everything was dry. They are professional and compassionate. They explained everything clearly. Both the men and women I spoke with on the phone and the service people who came out to my house made taking care of a bad situation easy. Check out their website for all the services they provide. I hope I never have to call again but if a problem occurs I know SERVPRO will handle it perfectly."
"We had three inches of water in our basement. It was late at night when we called and the guys came right out. They worked until 3 in the morning to get the water, carpet, and everything cleaned up. We love SERVPRO!"
Wonderful team of experts! Kind, courtesy and professional
I would highly recommend SERVPRO for their professionalism, punctuality, and mannerism. Marketing rep Fallon Chambers has been a pleasure to work with when providing information of services offered!!
SERVPRO responded to an emergency basement flooding at our residence. Technicians were professional, knowledgeable, quick, and polite.
"The water filter under our kitchen sink burst last week. Within a short time a team from SERVPRO was here. We have been very impressed with their work. John, Tiffany, Jessica, Amy and Dillon have all done a tremendous job and have made this difficult situation a little easier for us. We cannot say enough good things about SERVPRO and the team who has been with us every step of the way through this process. Kudos to all of them."
About Us
Co- Owners, Julie and Tony Roberts and Mike Parsons teamed up eleven years ago to start SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. They were friends long before they were SERVPRO Co-Owners. Tony and Mike grew up together and even traveled to college at the University of Kentucky together. They all three have a passion for the SERVPRO industry that they loved so much --they decided to share it with each other.
They were once named the 2017 Kentucky SERVPRO Franchise of the Year! There are over 25 SERVPRO’s throughout Kentucky so to be named the top tier was an extreme honor.
The owners acceptance speech included this quote, "Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!"
Our owners were congratulated by the other SERVPRO’s franchises at the meeting, and they were grateful to have won such a prestigious honor from the best in the business!
SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
