About Us
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SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties
About Us
Co- Owners, Julie and Tony Roberts and Mike Parsons teamed up eleven years ago to start SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. They were friends long before they were SERVPRO Co-Owners. Tony and Mike grew up together and even traveled to college at the University of Kentucky together. They all three have a passion for the SERVPRO industry that they loved so much --they decided to share it with each other.
They were once named the 2017 Kentucky SERVPRO Franchise of the Year! There are over 25 SERVPRO’s throughout Kentucky so to be named the top tier was an extreme honor.
The owners acceptance speech included this quote, "Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!"
Our owners were congratulated by the other SERVPRO’s franchises at the meeting, and they were grateful to have won such a prestigious honor from the best in the business!
SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- FSRT - Fire & Smoke Damage Restoration Technician
- RRT - Carpet Repair & Reinstallation Technician
- IICRC Certified Firm
- WRT - Water Damage Restoration Technician
- ECTP - Employee Certification Training Program
- Kentucky Society of Healthcare Engineers – Certified Healthcare Contractor
- UFT - Upholstery & Fabric Cleaning Technician
- Successful Subrogation for Restoration Contractors
- EPA Lead Safe Certified Firm
- OCT - Odor Control Technician
- HST - Health and safety Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
- Kentucky Society of Healthcare Engineers – Certified Healthcare Technician
- RRRP - Lead-Based Paint Activities and Renovation
- OSHA - 30-hour General and/or Construction Industry Training Program
- CDS - Commercial Drying Specialist
- Kentucky Division of Waste Management – Certified Meth Lab Cleanup Contractor
Payment Info
The following cards are accepted:Awards
- TOP 100 overall franchises for 2015
- Richmond Chamber of Commerce Small Business of the Year
- Kentucky Franchise of the Year
- Kentucky Franchise of the Year
Affiliations
- Madison County Home Builders Association
- Bluegrass Claims Association
- Richmond Chamber of Commerce
- Berea Chamber of Commerce
- Madison Business Exchange
- Better Business Bureau
- Kentucky Claims Association
What our
customers are saying
“The team was great. The young men did exactly what they said they were going to do, it was very nice and clean when they left. I would recommend them to anyone and I would have them back. The boys were very nice and polite. I couldn't have asked for a better crew to help me."
"Elis did an excellent job. He was here when he said he was going to be here. He set equipment exactly how he said he would, which really impressed me. He helped us out in many ways, and we appreciated the extra time he took to speak with us about everything and explain to us what was going on. SERVPRO was awesome to work with."
"It went very well. I have used SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties before, and I would use you guys again."
"Fast, easy, and reputable"
They're a great company. Awesome job.
Outstanding customer service and they went above and beyond to make sure all of my needs were met in a very timely fashion!
"You all did exactly what you said you would do. The days you said you would be here, you were here and on time, and when you had to be late for another emergency you called and made sure not to keep us waiting. Everything went so good! The boys (technicians) showed up and were so respectful to my mother and her house. They didn't leave a speck of dirt anywhere while they were working either. SERVPRO was fantastic. I appreciate you all and thank you!"
"Everything went good. It was a job well done, and I would recommend SERVPRO to others."
It was an excellent, smooth process. The technicians that came in did a great job cleaning up. They made everything go so well.
“The team was great. The young men did exactly what they said they were going to do, it was very nice and clean when they left. I would recommend them to anyone and I would have them back. The boys were very nice and polite. I couldn't have asked for a better crew to help me."
"Elis did an excellent job. He was here when he said he was going to be here. He set equipment exactly how he said he would, which really impressed me. He helped us out in many ways, and we appreciated the extra time he took to speak with us about everything and explain to us what was going on. SERVPRO was awesome to work with."
"It went very well. I have used SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties before, and I would use you guys again."
"Fast, easy, and reputable"
They're a great company. Awesome job.
Outstanding customer service and they went above and beyond to make sure all of my needs were met in a very timely fashion!
"You all did exactly what you said you would do. The days you said you would be here, you were here and on time, and when you had to be late for another emergency you called and made sure not to keep us waiting. Everything went so good! The boys (technicians) showed up and were so respectful to my mother and her house. They didn't leave a speck of dirt anywhere while they were working either. SERVPRO was fantastic. I appreciate you all and thank you!"
"Everything went good. It was a job well done, and I would recommend SERVPRO to others."
It was an excellent, smooth process. The technicians that came in did a great job cleaning up. They made everything go so well.