Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Porter County

Our Google Reviews
(219) 476-1883
4.5
(23 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Porter County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

2 thumbs up, My Heros! SERVPRO was over the top with their service when our pipe froze while we were on vacation, by the time we got home SERVPRO already had the house dried and were working with my insurance company to begin the repair work. My house looks better than it ever has.

Patricia
Hebron

You guys are amazing! Tony went out of his way for us to make sure we were taken care of. This was a very dramatic experience for us, if it weren't for SERVPRO I am not sure what we would have done. There needs to be more businesses in our area that provide the type of customer service that we received. Kuddos to SERVPRO of Porter County!

Steve
Valparaiso

Very courteous and careful moving my household goods, overall great team to work with.

Mark
Valparaiso

They did a good job and were very responsive

John
Valparaiso

Very impressed! Friendly and good at explaining the process. They more then meet your expectations. SERVPRO looks out for you. They take their time to explain and make sure everything is done right.

Melanie
Valparaiso

Very pleasant, helpful, dedicated, and thorough!

Tom
Valparaiso

It was a good experience in a difficult time.

Connie
Valparaiso

Our home is back to normal-thank you SERVPRO! I never thought you would get the smell out of my house after experiencing such a bad sewer backup. My husband and I are grateful. Keep up the good work!

Sue
Porter

Our Basement flooded twice within a year and both times SERVPRO was quick to respond to our needs. The service was attentive, the team was knowledgeable and friendly. They worked around our schedule and were very flexible. They were able to save our new carpet that was installed and I would highly recommend them to our neighbors, friends and family.

Tamie
Chesterton

2 thumbs up, My Heros! SERVPRO was over the top with their service when our pipe froze while we were on vacation, by the time we got home SERVPRO already had the house dried and were working with my insurance company to begin the repair work. My house looks better than it ever has.

Patricia
Hebron

You guys are amazing! Tony went out of his way for us to make sure we were taken care of. This was a very dramatic experience for us, if it weren't for SERVPRO I am not sure what we would have done. There needs to be more businesses in our area that provide the type of customer service that we received. Kuddos to SERVPRO of Porter County!

Steve
Valparaiso

Very courteous and careful moving my household goods, overall great team to work with.

Mark
Valparaiso

They did a good job and were very responsive

John
Valparaiso

Very impressed! Friendly and good at explaining the process. They more then meet your expectations. SERVPRO looks out for you. They take their time to explain and make sure everything is done right.

Melanie
Valparaiso

Very pleasant, helpful, dedicated, and thorough!

Tom
Valparaiso

It was a good experience in a difficult time.

Connie
Valparaiso

Our home is back to normal-thank you SERVPRO! I never thought you would get the smell out of my house after experiencing such a bad sewer backup. My husband and I are grateful. Keep up the good work!

Sue
Porter

Our Basement flooded twice within a year and both times SERVPRO was quick to respond to our needs. The service was attentive, the team was knowledgeable and friendly. They worked around our schedule and were very flexible. They were able to save our new carpet that was installed and I would highly recommend them to our neighbors, friends and family.

Tamie
Chesterton

About Us

As a trusted restoration company serving Porter County for decades, we work to provide every customer with the same level of care and consideration for their damaged or threatened property. Our focus has been and continues to be offering restoration, remediation, mitigation, and renovation services that exceed your expectations.

For as enriching and beautiful as the lakefront beaches and parks like Taltree Arboretum & Gardens are to the area, our region’s greatest treasure is the people and businesses that make up our bustling communities that we serve every day. As a locally owned and operated outfit, we understand that every job is a new opportunity to help one of our neighbors or fellow businesses in their time of need.

This understanding has led our owners Sean & Tiffany Mitchell to join the Greater Valparaiso Chamber of Commerce, the Greater Portage Chamber of Commerce, and Duneland’s Chamber of Commerce as well. These organization help us to understand our area businesses and their needs. Our team also remains very active within our communities when we are not restoring and recovering damaged properties. We work closely and help to sponsor organizations like Little Wish, Play for Jake, Running for Prestin, the Wounded Warrior Project, and support the Children’s Shelter of Cebu.

Our SERVPRO of Porter County team has multiple employees that have been with us for over a decade, taking every opportunity to hone their knowledge and gain experience to continue providing every new customer with effective and efficient restoration in their time of need. Many of these same employees hold multiple certifications from the IICRC for various facets of restoration for damages from water, fire, mold, storms, lead, and even biohazardous threats.

The technicians and skilled personnel that make up our vast team remain available 24 hours a day to provide immediate service when needed. We have production vehicles supplied with effective equipment for successful mitigation to save our customers money whenever disaster strikes. No matter when damages occur to your property, every property receives the same high-caliber restoration work that we have provided the area for decades.

SERVPRO flag
Sean & Tiffany Mitchell, Elizabeth A. Conklin, Robert T. Carlton Jr.

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.