SERVPRO of Porter County Commercial Services

Post fire cleaning and restoration process that I had no experience with, was so much more work and preparation than I could have imagined. They worked so hard and did a great job clearing out everything, cleaning, and getting house ready for the restoration. Very professional, available, and knowledgeable. Thank you, Micaela and Brandon

We had them come out and quote us on smoke removal smell from one of our rental units that had a smoker in it. They came out with a seconds notice and got us our quote fast so we could get our unit back up and running in no time. Their quote was very reasonably priced as well!! Great company to work with!! Highly recommend for all your restoration needs!

This review is for mitigation services only - I had a water back up due to sump pump failure which caused standing water around my sump pit, and flooded drain tiles leading to backed-up water seeping into my foundation creating wet carpet and underlayment on my whole lower level. I Called Serv pro and they had a team sent out immediately within an hour of me calling them. The mitigation crew of Jay and Cristiano arrived and were nothing but friendly and professional. They performed and documented an initial water damage assessment and over the next two days, they moved all of my furniture around to rip up and tear out all the wet underlayment while "floating" or venting the carpet with fans in all areas. They took apart all of the baseboard to inspect for damage and to spray with mold and mildew resistant chemicals. They also made sure to poke pilot holes to ensure there was no wet insulation or unseen damage. Throughout, Jay and Cristiano were very kind and professional, now we are onto the re-construction phase - hopefully an equal level of customer service will be experienced.

Courteous,professional hardworking so I definitely will call them back when I need them

Brian and Bill were incredible to work with. From the beginning they were very understanding and helpful with our situation. They accommodated us perfectly and rebuilt our basement better than we could have hoped. Through the entire process they maintained excellent communication and kept us up to date on the process. It was a pleasure to have them repair our home. Here is some before and after! We will be contacting for more business!!

Did a great job of water remediation. Took our area rug for cleaning and lost it. This happened back in March and they still are giving us the runaround about what they are going to do for us. We got a check to cover the replacement of our rug. Overall a pleasant experience

Our team of, Linda, Marie & Danielle were fantastic. They were professional, on time & friendly! I would definitely recommend them to anyone.

We had two separate water losses occur during Mother's Day weekend. As soon as we got the claim going with insurance and contacted Servpro, Nicole came out right away to assess the situation and worked directly with our insurance adjuster. Nicole immediately had her team member Maria call me on when was a good time to come out and set up fans and dehumidifiers to dry out our basement. Each step thereafter to removing any damage was explained to us and Nicole and Maria were fantastic at addressing any questions and concerns we had along the way. They both communicated with us well and set our mind to ease during a stressful situation. The whole Servpro team did a great job! We are very pleased with the team and how helpful and efficient they were in getting the job done. I'd leave more than 5 stars if I could!