Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties

Our Google Reviews
(219) 779-7577
4.8
(33 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Benton, Jasper, Newton & Southern Lake Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying



We live in a condo and had water damage.  Your company took care of the clean up.  We have been noticing a "sour smell" coming from the pump room and unfortunately the smell was seeping into our condo.  When you were working on our condos, you gave me a card if I had any problems.  I really appreciated that. I called this morning regarding the smell from the pump room.  I would like to thank you for the prompt attention we received.  You responded that you could have someone out today between 1 and 2.  It was awesome to have such a prompt response. Sarah was right on time.  She is a great lady. She went through everything and informed us exactly what happened (through no fault of yours) and what needed to be done.  She took time with us and explained what had been done.  She is very knowledgeable and understanding. Your company has taken great lengths to get our building back in shape.  We really appreciate your knowledge regarding mold.  We are so happy that through your knowledge things were done the right way. We will definitely recommend you and your services. It is a pleasure when companies actually take pride in the work they do.

Norma C.
Cedar Lake

"...Response was quick and professional.  The water problem was approached immediately and all materials removed at the site.  This is the way to operate a business, TOP NOTCH. I highly recommend this company, they are amazing.  I give them 5 Stars!"

T. M.
Schererville

"I couldn't have asked for a more compassionate group of professionals.  Stephanie was so patient with me, I felt so comfortable in a frightening situation."

Barbara S.
Hammond

I honestly can’t say enough good about SERVPRO of Benton, Jasper, Newton and Southern Lake Counties!  We had a major flood in our home from a broken hot water pipe last year. We were not home at the time it broke and 16 inches of 140 degree water ran into our basement, and all over our kitchen and dining room floors.  (Our tankless hot water heater worked like a champ!)  Because of the steam and the huge amount of water, everything had to be packed up and stored from our first floor.

The folks at SERVPRO were amazing!  From the top on down, every single person we dealt with was efficient, careful, personable, and most of all, compassionate.  I felt like they had our back.  With SERVPRO’s help we were able to get our home repaired and put back together better than ever. 

They truly live up to their claim on their trucks—“Like it never happened.”  We recommend them enthusiastically to anyone who asks us about our experience.  Their help made a difficult situation as painless as humanly possible.

I still smile every time I see one of their bright green trucks! They are definitely the best at what they do. 

Denna Fyock
Valparaiso

SERVPRO of Benton, Jasper, Newton and Southern Lake Counties saved me THOUSANDS of dollars. My fish tank busted on the second level of my house. Their fast response saved my house from getting further damage. They were professional, caring and took all the hassle off of me by dealing with my insurance company. I hope I don't need their services again, but if I do I will call nobody else.

Krystal Runyon
Lowell

Sara and Sam were amazing! They took the time to talk us thru everything they were doing. The way Sara, Sam and the rest of the staff worked was the best I’ve seen! Attentive, on time, very thorough and communication was great! I didn’t want them to leave. The owners even checked in on us- SERVPRO for the win!!

Nikki V
St John

Here we are 1 week away from 2 major events being held at the home, a graduation party & OUR wedding! We found water in our basement requiring total carpet & some drywall removal. The entire team that we encountered was fantastic! Sarah, Mike and especially Christian were more than compassionate when dealing with us and our situation. Much can be said to the selection and training of the employees and the management of the company. My family and I thank you for your kindness that you have shown us.

Rebecca D
Dyer

I didn't want to have to call SERVPRO. I mean, do you ever really want to be dealing with an emergency water situation?! We have used them twice - once from rainwater during a storm and once when our washing machine leaked (2nd floor, down into the kitchen area). Thank goodness for 24 hour service. They responded quickly and came out to assess the situation. They worked with my insurance company so I didn't have to deal with trying to understand coverage. They salvaged what they could, monitored the drying, and restored my basement and kitchen back to what it was before. I hope I don't need to call them again but have referred them to others dealing with water and mold issues.

Angela T
Schererville

They were very courteous and prompt. I've had two floods in the past five years and after the first flood, I was so impressed that I called them out after my second flood. I would highly recommend them  

 

Karen S
Dyer



We live in a condo and had water damage.  Your company took care of the clean up.  We have been noticing a "sour smell" coming from the pump room and unfortunately the smell was seeping into our condo.  When you were working on our condos, you gave me a card if I had any problems.  I really appreciated that. I called this morning regarding the smell from the pump room.  I would like to thank you for the prompt attention we received.  You responded that you could have someone out today between 1 and 2.  It was awesome to have such a prompt response. Sarah was right on time.  She is a great lady. She went through everything and informed us exactly what happened (through no fault of yours) and what needed to be done.  She took time with us and explained what had been done.  She is very knowledgeable and understanding. Your company has taken great lengths to get our building back in shape.  We really appreciate your knowledge regarding mold.  We are so happy that through your knowledge things were done the right way. We will definitely recommend you and your services. It is a pleasure when companies actually take pride in the work they do.

Norma C.
Cedar Lake

"...Response was quick and professional.  The water problem was approached immediately and all materials removed at the site.  This is the way to operate a business, TOP NOTCH. I highly recommend this company, they are amazing.  I give them 5 Stars!"

T. M.
Schererville

"I couldn't have asked for a more compassionate group of professionals.  Stephanie was so patient with me, I felt so comfortable in a frightening situation."

Barbara S.
Hammond

I honestly can’t say enough good about SERVPRO of Benton, Jasper, Newton and Southern Lake Counties!  We had a major flood in our home from a broken hot water pipe last year. We were not home at the time it broke and 16 inches of 140 degree water ran into our basement, and all over our kitchen and dining room floors.  (Our tankless hot water heater worked like a champ!)  Because of the steam and the huge amount of water, everything had to be packed up and stored from our first floor.

The folks at SERVPRO were amazing!  From the top on down, every single person we dealt with was efficient, careful, personable, and most of all, compassionate.  I felt like they had our back.  With SERVPRO’s help we were able to get our home repaired and put back together better than ever. 

They truly live up to their claim on their trucks—“Like it never happened.”  We recommend them enthusiastically to anyone who asks us about our experience.  Their help made a difficult situation as painless as humanly possible.

I still smile every time I see one of their bright green trucks! They are definitely the best at what they do. 

Denna Fyock
Valparaiso

SERVPRO of Benton, Jasper, Newton and Southern Lake Counties saved me THOUSANDS of dollars. My fish tank busted on the second level of my house. Their fast response saved my house from getting further damage. They were professional, caring and took all the hassle off of me by dealing with my insurance company. I hope I don't need their services again, but if I do I will call nobody else.

Krystal Runyon
Lowell

Sara and Sam were amazing! They took the time to talk us thru everything they were doing. The way Sara, Sam and the rest of the staff worked was the best I’ve seen! Attentive, on time, very thorough and communication was great! I didn’t want them to leave. The owners even checked in on us- SERVPRO for the win!!

Nikki V
St John

Here we are 1 week away from 2 major events being held at the home, a graduation party & OUR wedding! We found water in our basement requiring total carpet & some drywall removal. The entire team that we encountered was fantastic! Sarah, Mike and especially Christian were more than compassionate when dealing with us and our situation. Much can be said to the selection and training of the employees and the management of the company. My family and I thank you for your kindness that you have shown us.

Rebecca D
Dyer

I didn't want to have to call SERVPRO. I mean, do you ever really want to be dealing with an emergency water situation?! We have used them twice - once from rainwater during a storm and once when our washing machine leaked (2nd floor, down into the kitchen area). Thank goodness for 24 hour service. They responded quickly and came out to assess the situation. They worked with my insurance company so I didn't have to deal with trying to understand coverage. They salvaged what they could, monitored the drying, and restored my basement and kitchen back to what it was before. I hope I don't need to call them again but have referred them to others dealing with water and mold issues.

Angela T
Schererville

They were very courteous and prompt. I've had two floods in the past five years and after the first flood, I was so impressed that I called them out after my second flood. I would highly recommend them  

 

Karen S
Dyer

About Us

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our office was founded after the owners experienced their own house fire and felt called to help others who are forced to go through a similar experience. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Benton, Jasper, Newton & Southern Lake Counties can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Benton, Jasper, Newton & Southern Lake Counties.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Carley J. & Angela D. Burton
Carley J. & Angela D. Burton
Owners of SERVPRO of Benton, Jasper, Newton & Southern Lake Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.