Meet Our Team
All it takes is one call to SERVPRO of Glenview. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Mike Moore, team member at SERVPRO of Glenview]()
Mike Moore
Mike Moore has been working with SERVPRO®; Team Miller since 2026 and is currently the Chief Executive Officer. In his role, he is focused on creating exceptional experiences for our customers and employees, accelerating growth, and strengthening operational excellence for our team. Mike holds IICRC Certifications for WRT, FSRT, CCT, AMRT, and ASD. Mike's favorite part about working with SERVPRO is working with the great people within our organization and getting to help people in need every single day. In his free time, he likes to spend time with his six kids, wife, and dog as well as golfing and spending time outdoors.
![Derek Niederquell, team member at SERVPRO of Glenview]()
Derek Niederquell
Derek Nierderquell has been working with SERVPRO®; Team Miller since 2020 and is currently the Senior Vice President of Operations. In his role, he oversees day-to-day operations across Michigan, Indiana, Illinois, and Florida regions. Derek holds IICRC Certifications for CCT, CDS, UFT, ERT, OCT, and Journeyman Textile Cleaner. Derek's favorite part about working with SERVPRO is supporting our award-winning staff across many different levels and regions as we serve the communities we live in. In his free time, he likes supporting local sports and spending time in norther Michigan with his family.
![Gary Cristea, team member at SERVPRO of Glenview]()
Gary Cristea
Gary Cristea has been working with SERVPRO®; Team Miller since 2023 and is currently the Vice President of Sales and Marketing. In his role, he manages the national and regional sales and marketing representatives in our Michigan, Indiana, Florida, and Illinois offices while developing client relationships and developing growth company wide. Gary’s favorite part about working with SERVPRO is helping customers when they need it most. In his free time, he enjoys playing golf and poker.
![Taylor Boucher, team member at SERVPRO of Glenview]()
Taylor Boucher
Taylor Boucher has been working with SERVPRO®; Team Miller since 2017 and is currently the Business Development Manager for regional BDR's in Michigan, Indiana, Florida, and Illinois. In her role, she supports the Business Development team in training, role growth, and creating meaningful relationships with clients and customers. Taylor’s favorite part about working with SERVPRO is being a part of a team that makes a real difference in people’s lives. In her free time, she enjoys spending quality time with her family, cheering on her son at his football and baseball games, watching the Detroit Lions, and being involved in her community.
![Michelle Gricar, team member at SERVPRO of Glenview]()
Michelle Gricar
Michelle Gricar has been working with SERVPRO®; Team Miller since 2006 and is currently the Human Resources Manager for all of our offices. In her role, she performs all human resource responsibilities as it relates to hiring, onboarding, and retaining employees. Michelle’s favorite part about working with SERVPRO is helping people when they need it. In her free time, she enjoys spending time with her family and friends.
![Kari Peckham, team member at SERVPRO of Glenview]()
Kari Peckham
Kari Peckham has been working with SERVPRO®; Team Miller since 2025 and is currently the Human Resources Assistant for all of our offices. In her role, she provides support to the Human Resources Manager. Kari’s favorite part about working with SERVPRO is working for a company with a family atmosphere. In her free time, she enjoys riding horses, coaching the high school equestrian team, watching football, and going for walks.
![Eric Gauthier, team member at SERVPRO of Glenview]()
Eric Gauthier
Eric Gautheir has been working with SERVPRO®; Team Miller since 2019 and is currently the Operations Manager for the SERVPRO Team Miller Disaster Recovery Team. In his role, Eric runs the day-to-day operations of the Disaster Recovery Team, including being an asset to the project managers, allocation jobs and tasks, and planning and figuring out logistics for team deployment of major weather events across the country. Eric has IICRC Certifications for WRT and FRST. Eric’s favorite part about working with SERVPRO is helping clients and experiencing different challenges every day. In his free time, he enjoys spending time with family, going to the gym, and building or restoring furniture.
![Kim Cousineau, team member at SERVPRO of Glenview]()
Kim Cousineau
Kim Cousineau has been working with SERVPRO®; Team Miller since 2017 and is currently in National Sales and Marketing. In her role, she partners with insurance adjusters and carriers to strengthen relationships, drive referrals, and ensure a smooth claims process. Kim’s favorite part about working with SERVPRO is meeting all of the clients and colleagues she’s met through her time at the company. In her free time, she enjoys cooking, gardening, gym workouts, cycling through cities, and spending time with her friends and family.
![Ed Gruczelak, team member at SERVPRO of Glenview]()
Ed Gruczelak
Ed Gruczelak has been working with SERVPRO®; Team Miller since 2019 and is currently in National Sales and Marketing. In his role, he is responsible for leading national marketing efforts through prospecting, negotiating, and closing agreements and contracts. He primarily focuses on program implementation, reporting and strategic account management throughout Michigan and Indiana. Ed’s favorite part about working with SERVPRO is helping commercial businesses recover from emergencies and get back to business as if the loss never happened. In his free time, he enjoys spending quality time with his family and friends, golf, boating, and fishing.
![Sheldon Miller, team member at SERVPRO of Glenview]()
Sheldon Miller
Sheldon Miller has been working with SERVPRO®; Team Miller since 2014 and is currently a Project Coordinator for the Disaster Recovery Team. In his role, he coordinates large-scale commercial and catastrophic restoration projects from initial mobilization through project completion. Sheldon has IICRC Certifications for AMR, ASD, and WDR. Sheldon’s favorite part about working with SERVPRO is helping people all across the country. In his free time, he enjoys hunting and fishing.
![Josh Elzinga, team member at SERVPRO of Glenview]()
Josh Elzinga
Josh Elzinga has been working with SERVPRO Team Miller since 2024 and is currently a Construction Project Manager for the SERVPRO Team Miller Disaster Recovery Team. In his role, he keeps large loss commercial reconstruction projects across the country moving forward on time, and under budget if possible. Josh's favorite part about working with SERVPRO is working with his team members. In his free time, he enjoys spending time with his family as well as hunting, fishing, snowmobiling, and golfing.
![Justin Burtch, team member at SERVPRO of Glenview]()
Justin Burtch
Justin Burtch has been working with SERVPRO®; Team Miller since 2022 and is currently the Director of Assets and Infrastructure Management. In his role, Justin is responsible for overseeing facility management across all locations, including space planning, lease management, maintenance, utilities, safety standards, budgeting, and emergency preparedness plans. Justin has IICRC Certifications for WRT and AMRT. Justin’s favorite part about working with SERVPRO is assisting other team members with their success. In his free time, he enjoys volunteering in the community, hunting, and enjoys being a certified CPR and Stop the Bleed instructor.
![Courtney Gary, team member at SERVPRO of Glenview]()
Courtney Gary
Courtney Gary has been working with SERVPRO®; Team Miller since 2025 and is currently a Project Auditor for the SERVPRO Team Miller Disaster Recovery Team. In her role, Courtney prepares each job loss behind the scenes and ensures everything is documented and billed correctly. Courtney’s favorite part about working with SERVPRO is being a part of a team that makes a difference in people's lives. In her free time, she enjoys spending time with family and friends, crafting, baking, and reading.
What our
customers are saying
SERVPRO is a high quality company with dependable service and caring and compassionate employees that go above and beyond to serve the needs of their customers. Eric responded immediately (was at the home within an hour) when I called and stated I needed a board up due to a fire in a home. He reassured me that everything would be taken care of and that he would be there to assist me step by step along the way. So far the process has been made substantially easier because Eric has taken the time to help me understand what they are doing, why they are doing it, what I need to do (which has been minimal- they do it all), as well as understanding and accommodating the special needs that we have as a family to get through this situation and try to move forward. Having SERVPRO as the first step towards our recovery with this home fire has made this process a lot easier to deal with. I highly recommend SERVPRO!
Amazing team. Eric and the entire team was phenomenal. Great customer service!
We had a water backup issue with a storm drain in our office and water came through the drain and into the office area at a fast pace. Flooded most of the office and kitchen. Jeff (owner) and his crew were on site within two hours of our phone call and working to get the area contained. Dry vacs, fans, dehumidifiers, etc. His crew was incredible through out the process. Friendly, knowledgeable of the insurance process and giving me timelines on when we can begin repairing the space. If you have flooding in the Glenview area, call Jeff at Servpro Glenview. Highly recommended!!
Just did a duct cleaning with them. Fantastic pricing compared to others, incredible service. Owner was on site and answered questions as well explained the process and results. Great work Jeff and crew!
Outstanding customer service, they gave me 3 options for the scope of work which were all very reasonable. The technicians did a great job and were very courteous and respected my property. I would highly recommend ServPro of Glenview!
Jeff was outstanding. He was prompt and very professional. Very courteous and great employees.
Thank you ,Jeff, for sending your team to our home in St. Pete. Clean up after back to back hurricanes is not easy. They were great and so professional. You will always be our source for future needs. Keep up the great work!
Excellent work, friendly people and reasonable prices. I tried other similar service companies and they never even showed up. Can't go wrong with this company.
Jeff was here within an hour of my call, and had the equipment set up an hour later. He was professional, polite and I was really impressed with the team he had working for him. The follow up from the office was prompt and courteous and I'm delighted I called them first!
About Us
Randy Miller started his first Michigan SERVPRO® location in 1996 in Genesee County and expanded into Saginaw in 1997. Since then, Randy has grown, acquired, and sold multiple territories. SERVPRO Team Miller is proud to hold service locations throughout the states of Michigan, Indiana, Illinois, and Florida.
SERVPRO Team Miller has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, Team Miller provides support to other franchises — primarily on commercial losses. The SERVPRO Team Miller Disaster Recovery Team has the resources to travel the country for catastrophic events such as floods, tornadoes, and hurricanes.
SERVPRO Team Miller offers many services beyond the fire and water cleanup and restoration services such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, disinfection and sanitization, and much more.
We continue to grow and improve due to our team consistently proving they are the best of the best. We are beyond grateful to our local communities who have played a large role in our accomplishments. Without their trust in our services and the SERVPRO brand, we would not have earned this recognition or have the opportunity to help those in need.