Meet Our Team
Here to Help® 24/7
SERVPRO of Glenview
Kim Cousineau
Kim Cousineau has been working with SERVPRO®; Team Miller since 2017 and is currently in National Sales and Marketing. In her role, she partners with insurance adjusters and carriers to strengthen relationships, drive referrals, and ensure a smooth claims process. Kim’s favorite part about working with SERVPRO is meeting all of the clients and colleagues she’s met through her time at the company. In her free time, she enjoys cooking, gardening, gym workouts, cycling through cities, and spending time with her friends and family.
Patrice Dishaw
Patrice Dishaw has been working with SERVPRO®; Team Miller since 2002 and is currently the Senior TPA and MUO Development Manager for all of our offices. In her role, she oversees all TPA leads, develops relationships with TPAs, and trains and develops training for all office locations operated within Team Miller. Patrice’s favorite part about working with SERVPRO is helping teammates grow within their role in our organization. In her free time, she enjoys golfing, crafting, cooking, reading, and entertaining her friends and family.
Michelle Gricar
Michelle Gricar has been working with SERVPRO®; Team Miller since 2006 and is currently the Human Resources Manager for all of our offices. In her role, she performs all human resource responsibilities as it relates to hiring, onboarding, and retaining employees. Michelle’s favorite part about working with SERVPRO is helping people when they need it. In her free time, she enjoys spending time with her family and friends.
Kari Peckham
Kari Peckham has been working with SERVPRO®; Team Miller since 2025 and is currently the Human Resources Assistant for all of our offices. In her role, she provides support to the Human Resources Manager. Kari’s favorite part about working with SERVPRO is working for a company with a family atmosphere. In her free time, she enjoys riding horses, coaching the high school equestrian team, watching football, and going for walks.
What our
customers are saying
Jeffrey came out and made sure we didn’t have mold in our master bathroom then recommended we hire a painter to fix our surface level problem. They didn’t make a dime off of me but gave me honest opinion and honest service. When I do have an issue, will definitely use them!
We had a water backup issue with a storm drain in our office and water came through the drain and into the office area at a fast pace. Flooded most of the office and kitchen. Jeff and his crew were on site within two hours of our phone call and working to get the area contained. Dry vacs, fans, dehumidifiers, etc. His crew was incredible throughout the process. Friendly, knowledgeable of the insurance process, and giving me timelines on when we can begin repairing the space. If you have flooding in the Glenview area, call Jeff at SERVPRO Glenview. Highly recommend!!
The back room of my apartment had an ice dam problem and water started dripping and then pouring into my back room when the weather warmed up. Once the claim was approved and SERVPRO came in to do the work, they did it in three stages. Each step of the way they were professional but pleasant, informative, and a joy to work with. I cannot stress enough how pleasant they made an awful situation. They were lovely to work with and did not hesitate to keep my best interest in mind as well as my work schedule. The office staff was great and never made me feel like I was imposing. I felt extremely lucky to be working with such a great company??
I wanted to thank you again for your super quick help the other day. I was so pleased to be able to have the fogging scheduled within hours of my inquiry. Thanks again for making an unpleasant situation on my end much more tolerable through your excellent service.
These guys are as good as it gets. Tremendously happy that we used their services to remove mold and dry out our drywall from the snowstorms which created water leaks in our ceiling. Our service professional Ron is absolutely the best in the business. He walked us through the process and did an outstanding job getting our place dry and cleaned up. I would highly recommend asking him to be assigned to your project needs. He's simply that good. Overall, it's been a pleasure.
About Us
Randy Miller started his first Michigan SERVPRO® location in 1996 in Genesee County and expanded into Saginaw in 1997. Since then, Randy has grown, acquired, and sold multiple territories. SERVPRO Team Miller is proud to hold service locations throughout the states of Michigan, Indiana, Illinois, and Florida.
SERVPRO Team Miller has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, Team Miller provides support to other franchises — primarily on commercial losses. The SERVPRO Team Miller Disaster Recovery Team has the resources to travel the country for catastrophic events such as floods, tornadoes, and hurricanes.
SERVPRO Team Miller offers many services beyond the fire and water cleanup and restoration services such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, disinfection and sanitization, and much more.
We continue to grow and improve due to our team consistently proving they are the best of the best. We are beyond grateful to our local communities who have played a large role in our accomplishments. Without their trust in our services and the SERVPRO brand, we would not have earned this recognition or have the opportunity to help those in need.
