Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Effingham, Mattoon, Charleston
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Effingham, Mattoon, Charleston we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
We have multiple things going on at once so having Steve Boswell handle everything made things easier. We would definitely recommend SERVPRO to friends and family!
SERVPRO was awesome! I highly recommend them!
"Very happy with the service! "Thank you for everything!"
A very quick response time and considerate employees as we dealt with this mess. A very professional service team. Appeared using good quality equipment to make everything cleaned up and dried up to their best of their ability in a timely manor. Representatives were patient while we continue to ask so many questions through the process. For something that was not a good experience, they applied themselves to make it the best they could us and our home and all the personal belongings.
SERVPRO of Effingham-Mattoon-Charleston does an excellent job with restoration work. Whether it's a fire, water damage or something else, they will provide awesome service and they will get your home back to where it was before the damage.
We could not be more satisfied. Mike, Ethan and Ryan were personable, exceptionally hard working in extreme heat, and so respectful. They even liked our dogs!! Dakota and Chrissy were on the ball and always available to answer questions. 5 stars from us as well as recommendations to others.
I was super pleased with the work from Mike and his crew to help us remediate damage from water back up in our basement. Mike was available for a quick assessment the same day I called and helped me navigate the path along with my insurer. His team accommodated my travel schedule to complete removal and remediation so I came back to a clean dry house. Highly recommend if you find yourself in a similar situation with water damage.
I want to take this occasion to let you and your team know how grateful the Board of Directors and Owners of Teal Harbor Condominiums are for the great work that you did under very difficult conditions during the emergency response and repair work associated with Hurricane Harvey which struck the Island of Port Aransas, and our condominium complex, on August 25, 2017. Your representatives were among the first to contact our manager regarding assistance and we engaged your service immediately.
We are convinced that your quick and effective action on the remediation made a significant positive impact on our repair project by limiting further damage to the units and minimizing the overall cost of repairs. Your team was responsive, professional, and competent throughout this project and coordinated efforts very effectively with the reconstruction General Contractor. As a result, Teal Harbor was one of the first, if not the first, condominium complex on the Island to be placed back in business. We would highly recommend your team to any organization with similar challenges.
Thanks again for the great work!
We are very impressed with the level of service provided for our mold remediation. The team was very helpful and polite. We couldn't have done the work without them. Great work!
About Us
SERVPRO of Effingham, Mattoon, Charleston understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water fire and mold remediation service.
SERVPRO of Effingham, Mattoon, Charleston specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Effingham, Mattoon, Charleston can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Effingham, Mattoon, Charleston.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
