
Meet Our Team
All it takes is one call to SERVPRO of Effingham, Mattoon, Charleston and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
SERVPRO of Effingham, Mattoon, Charleston
![Brock Kroenlein, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Brock Kroenlein
General Manager
![Amanda Walls, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Amanda Walls
Chief Financial Officer
![Jeff Kinkelaar, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Jeff Kinkelaar
Director of Accounting
![Nathan Whitehead, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Nathan Whitehead
Director of Large Loss
![Chuck Remm, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Chuck Remm
Large Loss Marketing Representative
![Gary Whitehead, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Gary Whitehead
Resource Coordinator
![Scotty Harvey, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Scotty Harvey
Director of Construction Services
![Justin Wendling, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Justin Wendling
Director of Business Development
![Brian Papa, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Brian Papa
Director of Mitigation
![Grant Wolfe, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Grant Wolfe
Operations Manager
![Dakota Orel, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Dakota Orel
Dispatch Manager
![Lara Schumacher, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Lara Schumacher
Human Resources Generalist
![Pam Hardiek, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Pam Hardiek
Financial Analyst
![Kim Kapp, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Kim Kapp
Job File Coordinator Supervisor
![Libby Dasenbrock, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Libby Dasenbrock
Project Auditor
![Kim Heuerman, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Kim Heuerman
Construction Administrative Assistant
![Angie Heuerman, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Angie Heuerman
Accounting Assistant
![Josie Georges, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Josie Georges
Accounting Assistant
![Ryan Spicer, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Ryan Spicer
Business Development Representative
![Rita Phillips, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Rita Phillips
Job File Auditor
![Lisa Bushue, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Lisa Bushue
Job File Auditor
![Gail Einhorn, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Gail Einhorn
Dispatch Coordinator
![Gwen Niebrugge, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Gwen Niebrugge
Dispatch Coordinator
![Rick Dasenbrock, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Rick Dasenbrock
Head of Maintenance
![Steve Boswell, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Steve Boswell
Construction Project Manager/Estimator
![Jason Woomer, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Jason Woomer
Construction Project Manager/ Estimator
![Jeff Sanders, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Jeff Sanders
Commercial Large Loss Division Project Manager
![Eli Sebastian, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Eli Sebastian
Project Manager
![Madison Ash, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Madison Ash
Assistant Project Manager
![McKenzie Darkow, team member at SERVPRO of Effingham, Mattoon, Charleston]()
McKenzie Darkow
Assistant Project Manager
![Lane Moser, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Lane Moser
Assistant Project Manager
![Lorinda Huddlestun, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Lorinda Huddlestun
Production Tech
![Eric Pontious, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Eric Pontious
Production Technician
![Amanda Reed, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Amanda Reed
Production Technician
![Rauf Abdul, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Rauf Abdul
Production Technician
![Brian Sebastian, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Brian Sebastian
Production Technician
![Kevin Werlty, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Kevin Werlty
Carpenter
![Rich Owens, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Rich Owens
Carpenter
![Todd Woods, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Todd Woods
Carpenter
![Bryce Breer, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Bryce Breer
Production Technician
![Franklin Escalante, team member at SERVPRO of Effingham, Mattoon, Charleston]()
Franklin Escalante
Production Technician
What our
customers are saying
Most people don't realize that SERVPRO is a franchise so each one is individually owned and operated. I can attest that SERVPRO of Effingham-Mattoon-Charleston take wonderful care of their customers! I highly recommend them for any of your restoration needs!
Eli and Tiffany were professional and efficient. Fantastic customer service skills.
Dakota's professionalism & communication built and kept my confidence in his team's ability.
Fast and friendly!!!
Job well done.
No recommendations. You guys are perfect. Excellent job!
Thank you so much, Rod
I had my choice of fire restoration teams to help with the cleanup of the fire in my home earlier this month. Not having been through this before or knowing which company to use, I consulted with friends and family and the unanimous answer was SERVPRO. After working with you for the past two weeks, I understand why. From the first day (my walk through with Hank) to my final day, I was the priority. Each day, Tommy, Megann, Matt, Paula and Kellie worked hard and efficiently and always with a smile. In addition, I was very happy with the level of expertise and, especially, communication between all SERVPRO members, my insurance company and myself. In all, I just wanted to say thank you for the great team members who made an emotional situation both bearable and, in the end, so much better. Thank you!
Great service and wonderful people! Exceptional restoration capabilities! We highly recommend them!
We have multiple things going on at once so having Steve Boswell handle everything made things easier. We would definitely recommend SERVPRO to friends and family!
Be sure and give SERVPRO a call.
About Us
SERVPRO of Effingham, Mattoon, Charleston understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water fire and mold remediation service.
SERVPRO of Effingham, Mattoon, Charleston specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Effingham, Mattoon, Charleston can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Effingham, Mattoon, Charleston.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.









































