SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Carbondale / Marion
Our Google Reviews
(618) 998-8828
4.8
(114 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Biological contaminants can range from viruses to mold to even asbestos. When any of these are in your home or business there is great risk. It is imperative to act quickly to deal with any type of biohazards. When you are unable to properly remove such substances it can lead to dangerous environments. SERVPRO of Carbondale/Marion is trained to safely remove all types of biohazardous materials. We will remediate and dispose of them properly in accordance with OSHA and health regulations. No matter the type of removal, mold remediation, viral disinfection, or asbestos abatement, our team of experts can handle it! 

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

After storm damage, a new roof was needed, and at the advice of others, Servpro of Carbondale/Marion was contacted. We didn't even know Servpro of Carbondale/Marion did roofing jobs. As of last night we have a new beautiful roof on our home again. This was done quickly and professionally by all involved, but the entire project was managed by Troy, who truly went above and beyond. Never pressured us to buy or do anything we did not want or need. We would highly recommend Servpro of Carbondale/Marion to anyone in need, and hopefully it's a long time from now, but we will contact again in the future for any repairs.

Cory Etherton

Zack and Taylor of servpro out of Marion came to remove floors,ect.that water damaged at our residence. They done a excellent job. I am very happy with their work. I highly recommend them both.

Michael Morgan

Taylor and Zack from Servpro in Marion came out to do work at our place when we had water damage. These guys done a great job on our water damage remediation . They are very respectful, hardworking and knowledgeable to complete the job. Fantastic workers and I highly recommend them.

Pamela Morgan

Had 4 inches water throughout our finished basement . We had a tremendous rainstorm and electricity was off It was a terrible morning at our home till I quickly made decision to call ServPro to help us recover. They came that first day and did thorough examination after the water had drained out after electricity returned. So our basement has been cleaned up and dried out and I have to compliment the men that came to help us The men came from Marion office. Charlie was the leader of the team and he was helped with three very kind and dedicated workers Their names were Seth, Dakota, and Zack. All for were very knowledgeable and very professional and I appreciate their help so much. Hoping my basement doesn’t flood again but if I have any big damage I wouldn’t hesitate to call ServPro

rose niebrugge

Brayden and Zack were prompt and courteous. Highly recommend them!

Lil One

Gavin, Dylan Charlie, Shelly and Ric were so helpful and very professional made us feel like we were in good hands Dakota,Michael,Danny Cindy, Jon, Shawn, Jack , Arianna,, Shy, Carlos, Marina ,Seth, Brandon,Yenneth,Franco,Taylor,,Daniella,Bryce, Angel and Alyssa worked so hard on the clean up. We can’t thank you enough Hope we didn’t forget anybody

Mary Dunlop

We had a great experience with Gavin Taylor from ServPro. He managed the cleaning and removal of the damage caused by a fire loss. I really appreciated how easy going Gavin was and that he throughly explained the process as they progressed. It was a LOT of work for them and they did a GREAT JOB!

Rebecca O'Neill

They were pretty quick and efficient. Shay was very nice and did her best to get answers to my questions.

Benji Oliver

Gavin was professional, responsive, and knowledgeable throughout the entire process. He explained everything clearly and made a stressful situation much easier to handle. The team at Servpro did excellent work, and I appreciate their attention to detail and commitment to customer service. I would definitely recommend Servpro to anyone needing restoration services.

Autumn Bevely

About Us

SERVPRO of Carbondale/Marion is family owned and operated with every employee adopted as an added family member. Offering service to you, your family, or your business in the Southern Illinois area, SERVPRO of Carbondale/Marion endeavors to build lasting relationships and to stay involved in our widely ranged community. Holding memberships in multiple Chambers, sponsoring events, and volunteering where we can, is very important to our business. By calling us for your needs, you are guaranteed a spot in our “family.”

Our main goal is to serve your needs in a quick-like, professional manner. Fire and water damage can be very disturbing to every factor involved in the building damaged; creating much unnecessary stress and worry.  As we advocate for a safe, stress-free, and trustful experience, our team is fully equipped with hands on training and is the backboard of our business to make your experience “Like it never even happened.” Let us help in making your worries disappear, starting with just one phone call to (618) 998-8828

SERVPRO of Carbondale/Marion stands strong in providing a fast and efficient work ethic while maintaining a trusting relationship. We acquire a fully trained and equipped team 24 hours a day, 7 days a week specializing in (but are not limited to):

  • Fire Damage
  • Water/Flood Damage
  • Storm Damage
  • Carpet Cleaning
  • Duct Cleaning
  • Sewage and Biohazard Cleanup
  • Mold
  • Odor Removal
Ryan & Lorissa Wolfe
Ryan & Lorissa Wolfe
Owners of SERVPRO of Carbondale / Marion

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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