A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Twin Falls & Jerome Counties

Our Google Reviews
(208) 735-1447
4.9
(217 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Very pleased with the service we received in helping with our flood due to a bad water heater. Andrew and his team, Athena and Remington, were great in the clean up and drying out of my bedroom and bathroom. Andy did an amazing job with the rebuild. Love the way it all turned out. And it was completed in time for my wedding!! Thank you SERVPRO!

Melissa Maughan
Jerome

I was very impressed with the business like fashion with which they took care of my problem. Every person who came to my house to help me was very efficient, but mainly they were friendly, kind, and helpful to me. I like the fact that no matter what I ask they would take the time to stop and explain it to me or help me. My house after the flood has been put back together better than what it was before! I will refer SERVPRO to all my friends and will be using them to remodel my kitchen this summer. And if I ever have another catastrophe, I have them on speed dial!

Shirley Todd
Twin Falls

SERVPRO has done a great job helping several of my clients as I'm an insurance agent here at Starley Leavitt Insurance in Twin Falls. They are great people to work with, and very friendly. Give them a call during your fire, water, and mold problems in your house.

Chris Schenk
Twin Falls

The crew at SERVPRO do an awesome job of taking care of my customers whenever there is a claim. They communicate great with my clients and my self so that everyone is on the same page. Great response time too.

Kendall Martin
Burley

Luke and his crew did a great job, we had and extensive leak in a downstairs bedroom, which we found on a Saturday.  He came over right away, started drying up the area, installed fans, removed some dry wall and floor boards, and started us on our way to recovery.  The job became more extensive, he handled everything and even with walls removed and carpet completely torn up.  Our room was completely restored in less than 2 weeks, which for the amount that was included was incredibly fast.  Thanks for a great and timely job.

Wilmer Jones
Twin Falls

We called SERVPRO,  and Luke Balbas responded on time. By looking to see if he could clean and polish our wood floor,  he discovered moisture and mold in the powder room.  He conducted a detailed inspection going into the crawl space and attic to determine the source.  He explained every step and reason.  Luke is so professional and friendly.  His expertise is unquestionable.  I would recommend him and his company with no conditions.  Outstanding service!

Keith Kulm
Twin Falls

The team at SERVPRO are amazing from the office workers to the clean up crew. The entire team at SERVPRO of Twin Falls and Jerome restored the house to like new again. They cleaned the entire home and got rid of all the smoke smell. Kaley in the office talked to me calmly and professionally. Sometimes she just listened(best quality) to an overwhelmed old man who was stressing. I always received Five star service from Kailey and the entire staff. The staff was always available to answer questions and made the process go smoothly. David went above and beyond to ensure the last detail was completed beyond our satisfaction. David is knowledgeable and did an excellent job. The fire was in our garage, when SERVPRO returned the contents they had polished every tool I own like new condition. Even a saw that I was going to throw away runs like new after they cleaned it. If you need any restoration do not look any further than the Twin Falls SERVPRO team. They are extremely professional and provided 5 star service. Pat Pacheco 

Pat Pacheco
Twin Falls

We needed a check on the crawlspace in a house we are purchasing. Joe checked it out and gave us a very favorable report in a matter of three hours. He was very professional, informative and reassuring. I would highly recommend SERVPRO to anyone needing restoration services. We felt they were honest and extremely helpful. Thank you Joe and SERVPRO.

Mary Shaw
Twin Falls

They helped us out of an unfortunate situation. They were prompt, consistent and available for communications. Their employees were polite, professional, courteous and empathetic. They were excellent from start to finish! I would recommend them without reservation.

Jennifer Kinghorn
Twin Falls

About Us

We are a team of restoration specialists that genuinely cares about the customers that we serve every day. We know that you have plenty of choices when you are looking for professional restorers, and we work hard to be a name that you can trust. We strive every day to be the fastest and the best option for all the houses and businesses throughout Jerome and Twin Falls Counties. Our commitment to our customers starts at the top with Luke Balbas, who has introduced several vital practices designed to set our team apart from the competition on a national scale.

We want customers to trust in the work that we can do for their homes and businesses, and that is why we can guarantee our recovery and restoration efforts with a warranty good for a full five years after a job completes. Not only do you get the full-service response from a team of professionals accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), but you get peace of mind knowing that any issue you experience with this work gets covered. 

We have always been a family-oriented team of professionals from our owner to our growing roster of recovery technicians and office staff. We always strive to provide the best for our communities by giving back through local charities and fundraisers in every way that we can. We love to sponsor events as well, and we find many uses for our time and resources with our involvement with the Blue Lakes Rotary Club.

We also understand that everyone’s situation is different, and we have developed recovery strategies for our customers that are strictly approval based. We work alongside our customers to determine what services can get afforded and what tasks an insurance company can provide coverage for so that there is no guesswork or surprises about the costs of restoration before any billing process begins.

Twin Falls and Jerome Counties both take up a large portion of Idaho, but our SERVPRO team works to stay connected to our communities and its people to help wherever and whenever you need us.

Luke A. & Amber C. Balbas
Luke A. & Amber C. Balbas
Owners of SERVPRO of Twin Falls & Jerome Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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