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Expert Fire Damage Restoration Services

  • The #1 Choice in Cleanup and Restoration*
  • Complete Fire Damage Removal, Cleanup & Restoration
  • Easier Insurance Claim Process
Your Local SERVPRO
SERVPRO of Burlington
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.
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Trusted Fire Damage Restoration Services

Somebody forgets to turn off the air fryer. A bathroom vent fan overheats. In the garage, the golf cart’s battery explodes. Wherever you go in your home, the risk of fire is always there. And even if a fire’s contained in one area, smoke and soot can travel throughout the house. 

With a house fire, damage from the fire itself is only part of the story. Smoke, soot, and water used to put out the fire cause problems all their own. Smoke and soot can be hazardous for your family, friends, and pets. Of course, water damage can lead to mold and structural issues.  

SERVPRO of Burlington is available around the clock to help with your fire emergency. Our professionals are highly trained, with the experience, tools, and knowledge to clean up the fire damage, remove the smell of smoke, and make any repairs to return your home to its pre-loss condition, “Like it never even happened.” 

Everything you need to make it “Like it never even happened.”

The sooner fire damage is addressed, the easier and quicker it will be to get your home back to its pre-loss condition. At SERVPRO, we’re ready 24/7 with a range of services to address your home’s specific needs.   

interior of a home badly damaged after a fire.

Damaged Material Removal & Structural Cleaning

After tearing out charred materials, we clean smoke and soot from walls, ceilings, and salvageable framing.

a servpro employee smiling beside a servpro van.
a servpro employee smiling beside a servpro van.

Here to Help

Fire and smoke damage is especially destructive. Even if a fire is contained, the smoke that it generates will continue to spread to other parts of your home or business. Smoke damage is streaks and stains left on surfaces after a fire is put out. Smoke damage also includes layers of soot that can coat every nook and cranny which can leave unpleasant, lingering odors. Our technicians have specialized equipment, specific training, and certifications that allow us at SERVPRO of Burlington to restore your home to pre-fire condition.

While this time can make you feel stressed and a little vulnerable our technicians will treat you and your family with empathy and treat your home as if it was one of our own. The following are some tips you can follow until we arrive. Ask yourself if it is safe for you and your family to stay in the house. Electrical hazards are also a big concern. Only do activities that are safe for you to perform. If you also have water damage along with it from the firefighting efforts just know that wet materials can be very heavy so be careful if you choose to try and remove them.

Badly burned structural framing inside a home.
Badly burned structural framing inside a home.

What to Do After a Fire

While waiting for help to arrive, safety is key. Follow these tips: 

  • Assess whether it’s safe to stay in the house. Consider any guidance from first responders. 
  • Watch for electrical hazards and debris. 
  • Only attempt activities that are safe for you to perform. 
  • Wet materials can be very heavy. Wait for officials to clear the structure first. 
  • If your home is safe to enter and weather permits, open windows and doors to “air out” the structure and help remove the smoke smell. 
  • Only take photos from a safe distance until officials give you the "all clear." 

Why Choose SERVPRO for Fire Damage?


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#1 in the Cleanup and Restoration Industry

We’re a trusted leader in the fire damage restoration industry, with 59+ years of experience in cleanup and restoration.

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24/7 Emergency Service

A fire can break out at any time, and our Customer Care Center is ready to take your call, day or night. Contact us 24/7 for fire cleanup, smoke damage, and fire damage restoration.

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Highly Trained Fire Restoration Specialists

Our fire damage restoration professionals have the expertise and equipment needed to get the job done. We focus on cleaning up fire damage, restoring salvageable items, and providing top-notch reconstruction.

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One Call Does It All

Given the breadth of our expertise and capabilities, along with our commitment to helping you take care of your home, all you have to do is give us a call. We're ready to handle practically any emergency—from start to finish. 

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

Assess

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Inspect, document, and plan your restoration.

Secure

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Board-up and tarping for security and to prevent further damage.

Clean

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We remove affected materials and clean restorable surfaces.

Restore

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Rebuild and restore your space to pre-loss condition.

insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.

Not going through insurance? Ask about our self-pay and finance options.

What Our Customers Are Saying

Don’t just take it from us. Let our customers tell you about their SERVPRO experiences.
L M

Great service! Anthony did a great job explaining his assessment and giving us tips for dehumidifiers in our basement. He really listened and answered all our questions. Highly recommend!

Jason Griffin

Quick and efficient community oriented organization that cares about their services. Had basement flood more than once and the crew was prompt in getting everything dried efficiently. Then I was given the expertise of what to fix so that it didn't happen again. Great Company

Tammy Malone

My husband surprised me with a carpet cleaning by ServPro! My carpet just awful and I thought it was beyond cleaning because of our dogs. I really thought we would have to replace the carpet or tear it out. I was absolutely ecstatic when I got home to find my carpet looking like brand new again! Seriously! Like brand new! ServPro - thanks a million! I will definitely recommend this service to everyone I talk to!

Dwight Strassheim

Never have I been so pleased with a company. They did everything correctly. Bent over backwards to please and a pleasure to do business with! Would hire them again.

Randy Steiner

We recently needed urgent cleaning for a carpet spill and ServPro was very responsive and helpful. They were onsite taking care of the problem only a couple hours after I called. Todd and his team are great to work with!

Abbi

We had a sewage backup in the basement this week and we were sure we wouldn't find anyone to come before Thanksgiving with it being a couple days before. They got us an estimate and started the job the same day. They did an amazing job and I would highly recommend them!

Stevie Griffin

Servpro of Burlington did an excellent job cleaning the carpets of a rental house that I took possession of recently. Previous tenants let pets ruins the carpets and they smelled horrible of pet odors, unlivable in my opinion. Not to mention there was also a flea infestation that had to be treated. Servpro worked me into their busy schedule very quickly and followed up with me a few days later to see if the smell was improved. Their cleaning service/product greatly improved the smell, if not eliminated it all together from the carpets. Great people to work with and very accommodating! Thanks again Servpro!

Shy Matlock

We put in an emergency work order due to flooding at our place of business. Servpro showed up extremely fast! Jonathan, Garyn, Anthony and Reggie really stepped up and got the job done quick and efficient. They took the time to explain everything they were doing/ going to do. Very professional but very personable at the same time. Felt like we'd known them for years. Would definitely use their services again! Highly recommend!

Brenna Wonders

My husband and I had a major leak in our camper which affected the carpet and laminate. Once I called they showed up promptly and set fans and a dehumidifier. The two people I dealt with were nothing but kind and professional!

Let's Talk About Your Restoration Needs

Damage doesn’t wait, and neither do we. Submit your information and your local SERVPRO will contact you quickly to discuss your situation and help you take the right steps toward recovery.

Request Immediate Assistance

SERVPRO Fire Damage Knowledge Center

What damage can fire cause?

Not all fires result in the same level of damage. The extent of fire damage varies greatly depending on a number of factors, including:

  • The source of the fire.
  • How hot the fire got, and the amount of smoke created.
  • How long the fire raged before intervention or firefighters stopped it.
  • The amount of water or substance needed to extinguish the fire.


The severity of the fire situation greatly impacts the extent of damage. This can range from minor smoke and soot contained to just a portion of the home, to extensive structural damage that must be rebuilt. Once your home or business is deemed safe for entry, SERVPRO technicians will inspect and assess the level of damage to help determine the plan of action. We will categorize your fire damage upon inspection into one of three categories.

  • Minor Fire Damage – Light to moderate smoke and soot was contained to just a portion of the building. Restoration needs include dry or wet cleaning and deodorization to walls, ceiling, floor and personal property, with little or no repainting. Very few items need replaced.
  • Medium Fire Damage – Moderate smoke and soot requiring more aggressive cleaning and deodorization techniques to remove residue. More areas need repainting. Heat has caused more extensive damage to surfaces and materials which may require more items to need repair or replacement.
  • Major Fire Damage – Severe fire damage to contents, finished surfaces and even structural framing. Smoke has infiltrated the majority of the building, and emergency intervention like board-up of windows and doors, or roof tarping, is required right away. Personal property items will likely need to be moved out of the structure for cleaning off-site. All remaining surfaces will be cleaned and deodorized in preparation for painting and repairs.
What items can survive a house fire?

Surprisingly, many items subjected to heat, smoke, and soot can be cleaned and restored to their original state. SERVPRO team members are specially trained in methods that effectively remove extensive smoke and soot residues. Depending on the severity, we may move some items off-site to ensure a thorough cleaning and restoration in our state-of-the-art facilities. SERVPRO also staffs and maintains close relationships with industry experts who specialize in electronics restoration, dry cleaning of delicate fabrics, furniture repair and refinishing, artwork, and document restoration. However, know that some items burned by direct flame may not be salvageable.

Can smoke damage be removed?
Yes! Smoke and soot damage can be stubborn, but SERVPRO employees are specially trained in the most effective residue removal methods. SERVPRO also has specialty cleaning tools and products that were developed exclusively for fire restoration. Anytime an item is deemed salvageable, we will work to clean it ourselves or coordinate with a vendor who performs specialty cleaning for that specific item type.
How do you know if you have smoke damage?
What you smell, see, and even feel on surfaces can be an indication that smoke and soot have affected your property. Your property may not have even been directly affected by flames, such as homes near a wildfire. Simply knowing that contaminates may be present is not enough. SERVPRO technicians conduct a thorough inspection and pre-testing of surfaces to allow you to better understand what surfaces are affected, the degree of damage, and map out where the smoke and soot have migrated throughout your home. This is the only way to know the presence and potential extent of the damage.
How is fire damage to a home repaired?

There are five different services involved when a home or business is damaged by fire. Our technicians are specially trained to handle this complex process that aims to get you back in your property as soon as possible.

  1. Mitigation – We’ll secure your property to prevent further damage. Any openings to the home will be boarded up, bulk debris removed, and corrosion mitigation begun in order to increase the likelihood of restoration of sensitive surfaces. If water damage from firefighting efforts has occurred, we’ll work to remove water and begin the drying process.
  2. Structural Cleaning and Damaged Material Removal – Non-salvageable surfaces and materials will be carefully removed and disposed. Smoke residues will be removed from salvageable walls, ceilings, and structural components of the property.
  3. Contents Cleaning – Your personal property will receive expert focus, with cleaning taking place right there or off-site, depending on the situation.
  4. Specialty Restoration Services – If there is anything that requires special attention (electronics, art, furniture refinishing), we’ll ensure a specialist is tasked to complete the work.
  5. Reconstruction – Sometimes, we have to build back areas that were too damaged to restore.
How much does it cost to fix a fire damaged house?
According to the Insurance Information Institute, the average cost for a structure fire was $25,545 in 2019. The cost to fix a fire damaged property varies greatly and depends on the severity of fire and its effect on surfaces and materials, the size of the structure, and amount of contents affected. SERVPRO uses the most widely accepted industry-standard pricing for services provided.
Who is liable for fire damage?

Most homeowner’s insurance policies cover fire damage, including repairs to your home and its contents through dwelling and personal property coverage. You should also check your policy for personal liability or personal umbrella insurance, which may help cover a situation where a fire in your home spread to a neighboring residence.

SERVPRO will work closely with you and your insurance company to navigate through the claims process, helping to take the stress away from you as a property owner in this situation.

How much damage do grease fires cause annually?
According to the U.S. Fire Administration, cooking fires are the leading cause of home fires and injuries. From 2014-2016, there were 188,800 cooking fires in residential buildings that caused $463 million in property loss. Unattended equipment was a major cause for these fires starting, which resulted in 3,800 injuries and 195 deaths.
How to clean after fire damage?
The majority of cleaning after a fire is working to soot residues from the structure and contents of the home or business. We have a specific process we follow, which is tailored to each fire damage situation.
How to prevent fire damage?

The U.S. Fire Administration reports that cooking, followed by heating, are the top two leading causes of home fires. You can help prevent fire damage by:

  • Installing smoke alarms on every level of your home and outside bedrooms.
  • Staying in the kitchen when cooking, or by the grill when grilling.
  • Turning oven burners off and making sure the stove area is clear of other materials.
  • Keeping anything that can burn at least three feet away from fireplaces, heaters, etc.
  • Unplug or turn heaters off when you’re not in the room.
  • Have heating systems and chimneys inspected regularly.
What is the first thing I should do after a fire?
Experiencing a fire to your home or business can be traumatic and stressful, and knowing what to do after a fire can seem overwhelming. First, contact a local disaster relief agency and your insurance company for immediate assistance, especially if you’ve been displaced. Try to locate any necessary documents you’ll need, like a driver’s license and other records, but don’t enter the structure unless the fire department has deemed it safe for you to do so, first.
Can fire damage concrete?
Fire can damage concrete due to the high temperatures involved. Older concrete that gets exposed to extreme temperatures becomes dehydrated, as the water inside it turns to vapor, but is still trapped inside. When the water vapor can no longer expand, pressure builds up and concrete can explode.

Because of this phenomenon, you should never build a fire pit using concrete materials as it could be incredibly dangerous.
How do I secure my property after the fire?
Don’t go back into your home unless the fire department has told you it’s safe to do so. It’s a good idea to contact your city police department to let them know what has happened, and that you’ll be away. Board up any broken windows or open doorways if needed, or call SERVPRO to help with this task.
Can I inspect my house after the fire?
Your home may not be safe to re-enter. If the fire department has given you permission to do so, you can go in and retrieve vital items. However, depending on the level of damage, it’s best to allow a professional inspector to determine the structure is safe, first.
Do I really need professional cleanup if the fire was small?
Most likely, yes. Smoke and soot residues from a small fire, or even from a neighboring fire, can cause extensive damage to walls, ceilings and contents in a home. This residue will need to be professionally removed or damage and odor can worsen over time.
What should I do with all the water that was used to put out the fire?
Water leftover from firefighting activities should be removed by professionals. SERVPRO technicians are specially trained in both fire and water damage restoration, using specialized equipment, tools and products. Our experts can properly remove the water and dry the home so that no further damage is caused by the standing water, like mold.
Can I stay in my home during the fire damage restoration process?
Depending on the severity of the fire and how your home is configured, it may be possible to stay in your home. If smoke and soot damage is contained to one portion of the building only, this sometimes allows for occupants to remain. However, many times this is not the case, as smoke generally creeps all throughout the structure. Your insurance agent can explain what hotel/off-site provisions your policy allows, which may be more comfortable for you during this process.
How long will the fire restoration process take?
The timeline for a fire restoration varies greatly, and depends on the severity of fire, smoke and soot damage. The size of the building and the amount of contents also helps determine the length of time for restoration. SERVPRO technicians will complete a full scope of work at the beginning of the project and will provide you with an estimated timeline so you know what to expect.

Whatever it Takes to Make it “Like It Never Even Happened.”

We offer a number of complementary services to ensure the success of your fire damage restoration project.

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