Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Tri-County
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Tri-County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I would like to give a kudos to the entire crew that helped with this last water issue. You guys always give prompt service and it is truly appreciated. Kelly was wonderful as was everyone. Thank you all so much! I never look forward to calling on you guys but rest assured when I have an issue, SERVPRO is my first panic call because I know I can count on you all! Thanks for everything.
Thanks so much for the fast reaction on my water problem. Also the man that came out was the nicest person anyone could ask for. Thanks again for the wonderful service.
They know their business well, and they help homeowners through the process very well. We have had excellent service stating on the afternoon of our loss.
From the 1st phone contact with SERVPRO until the clean up was completed I was overwhelmed by the professionalism, friendliness and service of the SERVPRO team.
The process was easy and the guys were so professional. I will DEFINITELY recommend SERVPRO!
Incredibly professional! We had a pretty significant amount of water damage at the church where I serve, and their team responded and got to work extremely fast. One area that stood out, among many others, was how the employees got to work IMMEDIATELY once they arrived on site. They didn't hang out, talk to each other, or do anything unnecessary; they simply GOT TO WORK. There were several church staff members and volunteers who interacted with SERVPRO employees and supervisors, and they listened and helped each one of us and treated us with respect and kindness. If I could give this group 6 stars, I would!
When a malfunctioning shutoff valve caused massive water damage in my home, SERVPRO rescued me. Daniel, Kelly, Aaron and Noah are shining examples of kindness, professionalism, diligent expertise and ability to fix problems. I’m so relieved and grateful for these fine folks I want to tell the world.
Kelly and all the crews did a great job for me. VERY PLEASED
Very satisfied with the beginning and ending of their great job guys
I would like to give a kudos to the entire crew that helped with this last water issue. You guys always give prompt service and it is truly appreciated. Kelly was wonderful as was everyone. Thank you all so much! I never look forward to calling on you guys but rest assured when I have an issue, SERVPRO is my first panic call because I know I can count on you all! Thanks for everything.
Thanks so much for the fast reaction on my water problem. Also the man that came out was the nicest person anyone could ask for. Thanks again for the wonderful service.
They know their business well, and they help homeowners through the process very well. We have had excellent service stating on the afternoon of our loss.
From the 1st phone contact with SERVPRO until the clean up was completed I was overwhelmed by the professionalism, friendliness and service of the SERVPRO team.
The process was easy and the guys were so professional. I will DEFINITELY recommend SERVPRO!
Incredibly professional! We had a pretty significant amount of water damage at the church where I serve, and their team responded and got to work extremely fast. One area that stood out, among many others, was how the employees got to work IMMEDIATELY once they arrived on site. They didn't hang out, talk to each other, or do anything unnecessary; they simply GOT TO WORK. There were several church staff members and volunteers who interacted with SERVPRO employees and supervisors, and they listened and helped each one of us and treated us with respect and kindness. If I could give this group 6 stars, I would!
When a malfunctioning shutoff valve caused massive water damage in my home, SERVPRO rescued me. Daniel, Kelly, Aaron and Noah are shining examples of kindness, professionalism, diligent expertise and ability to fix problems. I’m so relieved and grateful for these fine folks I want to tell the world.
Kelly and all the crews did a great job for me. VERY PLEASED
Very satisfied with the beginning and ending of their great job guys
About Us
Don & Terri Collins have owned & operated SERVPRO of Tri-County for over 30 years.
Don is a graduate of Emmanuel College in Franklin Springs. His time spent in Franklin county gave him a love for beautiful Northeast Georgia and its people. After finishing his degree at the University of Georgia, Don went to work for SERVPRO in Athens.
When an opportunity came to purchase the SERVPRO office serving Stephens, Hart, Franklin and Elbert counties, Don jumped at the chance to return to the area. The first “office” was in fact a desk located on the back porch of a friend’s home. Our rural nature, large territory and smaller populations present challenges to any stand alone service franchise. But our incredible neighbors and local businesses have supported their hometown SERVPRO and we have flourished here.
In 1989, a small office/shop was opened in Royston, Georgia. Those days were very different as SERVPRO was primarily focused only on carpet & upholstery cleaning. Family, friends and many Emmanuel students helped to provide the best in professional cleaning. In those early years, Terri worked another full-time job to keep steady cash coming in to support the family. Eventually, she was able to join the company full time and took over managing the office and administrative functions.
Family business makes its demands on all members including son Justin who labored as a teen and college student doing at one time or another every type of field job. In 2009, he returned to the business and developed our marketing department. Justin then worked his way thru the office and administrative functions growing and improving those departments as well. Currently, he serves as our General Manager.
Over the past 3 decades, SERVPRO has been blessed with a few hundred amazing employees. A service business succeeds only on the caliber of its people and we have always been given the best. Many of our staff have also matured into managers, leaders and even business owners themselves. Not only is our staff trained and certified to industry standards, they are chosen for their character and compassion as well. Our people are caring and professional at times when our customers are at their most stressed dealing with unexpected fire or water damage.
In 1995, a second location was launched in Mt Airy, Ga and we added Habersham, White, Rabun and Banks counties to our customer family. In 1996, the company purchased land and built its southern facility in Canon, Ga on the Hartwell highway. By this time, SERVPRO had expanded to include water, fire and mold cleanup so a larger facility was needed to clean, deodorize and store customer contents. The company continues to grow in size and its technical acumen to meet the ever-changing needs of the restoration industry. Due to many customer requests, we now also provide full reconstruction services.
We thank God for the blessings of our exceptional staff, loyal customers and the local business community that has enabled our livelihood in this amazing corner of Georgia.
Today, Don & Terri continue to make their home in beautiful Hart county. They are blessed to be able to enjoy their children and grandchildren who live nearby in Carnesville.
