
Packout & Contents Restoration Services
- The #1 Choice in Cleanup and Restoration*
- Residential, Commercial, and Government Packout and Contents Restoration Services
- 24/7 Emergency Response
- Trained, Certified Specialists
- Advanced Digital Inventory Systems
- State of the Art Equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Tri-County
Why Choose SERVPRO for Packout & Contents Restoration Services?
At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.
SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.
Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances.


Packout and Storage
We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care.
For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.


Furniture Restoration
It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen.
Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods.


Textile Cleaning
Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.
We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.


Document and Photo Recovery
Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.
We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.


Electronics Restoration
SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.
A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.


Pack Back Services
When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.
SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!


Commercial Contents Restoration and Packout Services
Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.
Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.
While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.


We Make the Insurance Claims Process Easier
SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.
Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.
What our
customers are saying
Incredibly professional! We had a pretty significant amount of water damage at the church where I serve, and their team responded and got to work extremely fast. One area that stood out, among many others, was how the employees got to work IMMEDIATELY once they arrived on site. They didn't hang out, talk to each other, or do anything unnecessary; they simply GOT TO WORK. There were several church staff members and volunteers who interacted with SERVPRO employees and supervisors, and they listened and helped each one of us and treated us with respect and kindness. If I could give this group 6 stars, I would!
When a malfunctioning shutoff valve caused massive water damage in my home, SERVPRO rescued me. Daniel, Kelly, Aaron and Noah are shining examples of kindness, professionalism, diligent expertise and ability to fix problems. I’m so relieved and grateful for these fine folks I want to tell the world.
Kelly and all the crews did a great job for me. VERY PLEASED
Very satisfied with the beginning and ending of their great job guys
I would like to give a kudos to the entire crew that helped with this last water issue. You guys always give prompt service and it is truly appreciated. Kelly was wonderful as was everyone. Thank you all so much! I never look forward to calling on you guys but rest assured when I have an issue, SERVPRO is my first panic call because I know I can count on you all! Thanks for everything.
Thanks so much for the fast reaction on my water problem. Also the man that came out was the nicest person anyone could ask for. Thanks again for the wonderful service.
They know their business well, and they help homeowners through the process very well. We have had excellent service stating on the afternoon of our loss.
From the 1st phone contact with SERVPRO until the clean up was completed I was overwhelmed by the professionalism, friendliness and service of the SERVPRO team.
The process was easy and the guys were so professional. I will DEFINITELY recommend SERVPRO!
About Us
Don & Terri Collins have owned & operated SERVPRO of Tri-County for over 30 years.
Don is a graduate of Emmanuel College in Franklin Springs. His time spent in Franklin county gave him a love for beautiful Northeast Georgia and its people. After finishing his degree at the University of Georgia, Don went to work for SERVPRO in Athens.
When an opportunity came to purchase the SERVPRO office serving Stephens, Hart, Franklin and Elbert counties, Don jumped at the chance to return to the area. The first “office” was in fact a desk located on the back porch of a friend’s home. Our rural nature, large territory and smaller populations present challenges to any stand alone service franchise. But our incredible neighbors and local businesses have supported their hometown SERVPRO and we have flourished here.
In 1989, a small office/shop was opened in Royston, Georgia. Those days were very different as SERVPRO was primarily focused only on carpet & upholstery cleaning. Family, friends and many Emmanuel students helped to provide the best in professional cleaning. In those early years, Terri worked another full-time job to keep steady cash coming in to support the family. Eventually, she was able to join the company full time and took over managing the office and administrative functions.
Family business makes its demands on all members including son Justin who labored as a teen and college student doing at one time or another every type of field job. In 2009, he returned to the business and developed our marketing department. Justin then worked his way thru the office and administrative functions growing and improving those departments as well. Currently, he serves as our General Manager.
Over the past 3 decades, SERVPRO has been blessed with a few hundred amazing employees. A service business succeeds only on the caliber of its people and we have always been given the best. Many of our staff have also matured into managers, leaders and even business owners themselves. Not only is our staff trained and certified to industry standards, they are chosen for their character and compassion as well. Our people are caring and professional at times when our customers are at their most stressed dealing with unexpected fire or water damage.
In 1995, a second location was launched in Mt Airy, Ga and we added Habersham, White, Rabun and Banks counties to our customer family. In 1996, the company purchased land and built its southern facility in Canon, Ga on the Hartwell highway. By this time, SERVPRO had expanded to include water, fire and mold cleanup so a larger facility was needed to clean, deodorize and store customer contents. The company continues to grow in size and its technical acumen to meet the ever-changing needs of the restoration industry. Due to many customer requests, we now also provide full reconstruction services.
We thank God for the blessings of our exceptional staff, loyal customers and the local business community that has enabled our livelihood in this amazing corner of Georgia.
Today, Don & Terri continue to make their home in beautiful Hart county. They are blessed to be able to enjoy their children and grandchildren who live nearby in Carnesville.
